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Laptop wont shutdown

Last response: in Laptops & Notebooks
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February 8, 2013 12:21:16 PM

When ever I try to shutdown my laptop, it get stuck at the blue screen with the shut down screen but nothing happens, I have to hold the power key down till it turns off. I'm not sure what could be causing this issue.

More about : laptop wont shutdown

February 8, 2013 12:25:56 PM

MSCONFIG -> Select Diagnotic Startup, reboot (using whatever means necessary)

The next time you get into windows, only the most basic windows processes will be running. Try to shut down in this state. If it still hangs, you likely have a jacked up Windows installation. If it shuts down cleanly, you likely have a program refusing the shut down properly.
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February 8, 2013 1:28:59 PM

it shut down cleanly, i just did a system restore so hopefully that fixes the issue.
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February 8, 2013 2:50:40 PM

Well the system restore did not fix the problem.
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