cd/dvd drive doesn't work anymore

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

The cd/dvd drive on the computer (D: drive) no longer reads any type of disk
--dvd, data cd, or music cd-- and I can't figure out why. Whenever I put a
disk into the drive, the light next to the drive flashes like it is
functioning, but the computer fails to recognize that there is a disk in
there. If I click on the D: drive under My Computer, it prompts me to enter a
disk into the drive. I followed all the steps under XP's help and support
center for when the drive stops working, but it didn't help at all. This is
very frustrating. Can anyone help?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

yep, me having the same problem. Whenever i try and run a disk from either
ecd-rom) or ddvd-rom) drive they both say the drive is not recognisable
and cannot be found. Tried booting my computer from disk but still doesnt
work and when i go troubleshoot the problem it comes up with page on summat
nothin to do with the problem!

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi,

Try a CD lens cleaner disk. These are commonly available at any store that
sells CD or DVD media.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Laura87" <Laura87@discussions.microsoft.com> wrote in message
news:0F37A796-87AC-43F4-9E58-942F5D322332@microsoft.com...
> The cd/dvd drive on the computer (D: drive) no longer reads any type of
> disk
> --dvd, data cd, or music cd-- and I can't figure out why. Whenever I put a
> disk into the drive, the light next to the drive flashes like it is
> functioning, but the computer fails to recognize that there is a disk in
> there. If I click on the D: drive under My Computer, it prompts me to
> enter a
> disk into the drive. I followed all the steps under XP's help and support
> center for when the drive stops working, but it didn't help at all. This
> is
> very frustrating. Can anyone help?