Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Found out the answer by calling Windows. For some reason I had lost my SP1 on
my system and it won't run without it. Thanks for trying.
"Ramesh, MS-MVP" wrote:
> >> problem with the software or the computer itself
>
> Not sure. First, I'll have to determine when exactly this problem occurs.
> Actually there are five different functions (drive info, memory info, BIOS
> info etc) that the link does, and we need to find out at which stage the
> error occurs. Will look at the scripts and post back if I find any solution.
>
> --
> Ramesh, Windows XP MVP
>
http://windowsxp.mvps.org
>
>
> "Cathy Suding" <CathySuding@discussions.microsoft.com> wrote in message
> news:74BF0F53-6DDF-4E59-9A96-8483DD235511@microsoft.com...
> >I ran the reinstall and still came out with the same result. Would this be
> >a
> > problem with the software or the computer itself?
> >
> > "Ramesh, MS-MVP" wrote:
> >
> >> Cathy,
> >>
> >> I had a glance at the .JS script files that are responsible for the Help
> >> &
> >> Support reports, and no clue so far regarding the "object error". I'd try
> >> rebuilding the help Center - courtesy of Rebecca Chen[MS], and a WMI
> >> repair.
> >> Pls see:
> >>
> >>
http://windowsxp.mvps.org/rebuildhelp.htm
> >>
http://windowsxp.mvps.org/repairwmi.htm
> >>
> >> --
> >> Ramesh, Windows XP MVP
> >>
http://windowsxp.mvps.org
> >>
> >>
> >> "Cathy Suding" <CathySuding@discussions.microsoft.com> wrote in message
> >> news:813C12D7-3E6A-45E9-A4B2-39F32E494902@microsoft.com...
> >> > The exact error is a graph that has 2 bars of green as if searching the
> >> > system but above the thinking bar in parenthesis is (object error). It
> >> > always
> >> > shows the bars with the green searching filling in and the error is
> >> > always
> >> > in
> >> > parenthesis with the graph unfinished and it just stops moving.
> >> >
> >> > "Ramesh, MS-MVP" wrote:
> >> >
> >> >> Ok. Is this the Exact error you're seeing when you click the "View the
> >> >> status of my system hardware and software "(2nd link)
> >> >>
> >> >> 'pchealth.UserSettings.MachineSKU' is null or not an object
> >> >>
> >> >> --
> >> >> Ramesh, Windows XP MVP
> >> >>
http://windowsxp.mvps.org
> >> >>
> >> >>
> >> >> "Cathy Suding" <CathySuding@discussions.microsoft.com> wrote in
> >> >> message
> >> >> news:9C95BDF0-E08A-458B-9D12-F202A8068693@microsoft.com...
> >> >> > In the H&S under Pick a task, use Tools, my compuer info. Under
> >> >> > tools,
> >> >> > view
> >> >> > general info works, status of system gives object error, Info about
> >> >> > hardware
> >> >> > installed gives 9% object error. Under Tools, network diagnostics,
> >> >> > scan
> >> >> > your
> >> >> > system givess 99% formatting results and then freezes.
> >> >> >
> >> >> > "Ramesh, MS-MVP" wrote:
> >> >> >
> >> >> >> Which exact link in H&S causes this error. Also, post the exact
> >> >> >> error
> >> >> >> message as that would help me troubleshoot the problem easily.
> >> >> >>
> >> >> >> --
> >> >> >> Ramesh, Windows XP MVP
> >> >> >>
http://windowsxp.mvps.org
> >> >> >>
> >> >> >>
> >> >> >> "Cathy Suding" <Cathy Suding@discussions.microsoft.com> wrote in
> >> >> >> message
> >> >> >> news:3BE9C99A-C104-4854-BAC8-0A1B64989DCD@microsoft.com...
> >> >> >> > get object error in system software, under hardware installed,
> >> >> >> > get
> >> >> >> > error,
> >> >> >> > under Network Diagnostics, system runs the check and stops at 99%
> >> >> >> > formatting
> >> >> >> > results and never goes any further.
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
>
>
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