Dell Latitude D830 Black Screen

I have a Dell Latitude D830 laptop. I turned it on and the screen is black. I can hear the hard drive working and the hard drive light blinks and my wifi light is on. I hooked up an external monitor and that doesn't work either. Could my display have gone bad?
8 answers Last reply
More about dell latitude d830 black screen
  1. Hi :)

    No, not if an external monitor doesn't work either...

    More likely to be the graphics chip on the motherboard

    Laptop repair shop for diagnosis I suggest...

    All the best Brett :)
  2. That's what I was afraid of. Thank you
  3. strew1221 said:
    That's what I was afraid of. Thank you



    Hi :)

    Its around 6 years old so it will be a financial decision as to whether its WORTH fixing... :(

    All the best Brett :)
  4. Is there any way I can access the hard drive to retrieve some of the information I have on it?
  5. strew1221 said:
    Is there any way I can access the hard drive to retrieve some of the information I have on it?



    Hi :)

    Yes , its under a plate on the bottom, near one of the corners from memory...

    All the best Brett :)
  6. Once I remove it, how can I access the data on it?
  7. strew1221 said:
    Once I remove it, how can I access the data on it?



    Hi :)

    Buy a USB caddy to connect it to another machine...they are very cheap...

    All the best Brett :)
  8. Thank you for your help.
Ask a new question

Read More

Latitude Dell Hard Drives Laptops