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Dell Latitude D830 Black Screen

Tags:
  • Latitude
  • Dell
  • Hard Drives
  • Laptops
Last response: in Laptop Tech Support
February 21, 2013 12:11:25 AM

I have a Dell Latitude D830 laptop. I turned it on and the screen is black. I can hear the hard drive working and the hard drive light blinks and my wifi light is on. I hooked up an external monitor and that doesn't work either. Could my display have gone bad?

More about : dell latitude d830 black screen

a c 245 D Laptop
February 21, 2013 12:17:04 AM

Hi :) 

No, not if an external monitor doesn't work either...

More likely to be the graphics chip on the motherboard

Laptop repair shop for diagnosis I suggest...

All the best Brett :) 
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February 21, 2013 12:20:28 AM

That's what I was afraid of. Thank you
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a c 245 D Laptop
February 21, 2013 12:23:08 AM

strew1221 said:
That's what I was afraid of. Thank you



Hi :) 

Its around 6 years old so it will be a financial decision as to whether its WORTH fixing... :( 

All the best Brett :) 
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February 21, 2013 12:31:00 AM

Is there any way I can access the hard drive to retrieve some of the information I have on it?
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a c 245 D Laptop
February 21, 2013 12:33:19 AM

strew1221 said:
Is there any way I can access the hard drive to retrieve some of the information I have on it?



Hi :) 

Yes , its under a plate on the bottom, near one of the corners from memory...

All the best Brett :) 
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February 21, 2013 12:38:26 AM

Once I remove it, how can I access the data on it?
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a c 245 D Laptop
February 21, 2013 12:43:51 AM

strew1221 said:
Once I remove it, how can I access the data on it?



Hi :) 

Buy a USB caddy to connect it to another machine...they are very cheap...

All the best Brett :) 
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February 21, 2013 12:47:53 AM

Thank you for your help.
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