Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Remove the 123. 123WVogel955@comcast.net
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:OPGfe3mpFHA.2916@TK2MSFTNGP14.phx.gbl,
Maxine <max@adiis.net> hunted and pecked:
> Wes,
>
> I have contacted Microsoft for this problem and they are helping me with
> this. She gave me two ideas to try, which both failed and the next step
> was to send my system info to her. If you like i can send you the results.
>
> Maxine
>
> "Maxine" <max@adiis.net> wrote in message
> news:uAI7jPgpFHA.616@TK2MSFTNGP15.phx.gbl...
>> Wesly,
>>
>> I found this article that applies to my situation:
>>
http://support.microsoft.com/default.aspx?scid=kb;en-us;555130
>> Now the only problem is, some the things it says to edit, aren't there.
>> So now what? Under the TOOLBARS i have folders, Explorer, ShellBrowser,
>> and Webbrowser. In the right hand pane i have:
>> (Default)
>> {1E796980-9CC5-11D1-A83F-00C04FC99D61} A WHOLE BUNCH OF NUMBERS FOLLOW
>> {710EB7A1-45ED-11D0-924A-0020AFC7AC4D} A WHOLE BUNCH OF NUMBERS FOLLOW
>> HERE TOO
>> LinksFolderName Links
>> Locked 0x00000001 (1)
>>
>> Thank you for all your troubles in helping me with this. I appreciate
>> your help.
>>
>> Maxine
>>
>>
>> "Wesley Vogel" <123WVogel955@comcast.net> wrote in message
>> news:uT$lmLbpFHA.1416@TK2MSFTNGP09.phx.gbl...
>>> Maxine,
>>>
>>> So did removing the trojan fix the problem? Did you reboot after
>>> removing
>>> the trojan?
>>>
>>> Most folks do not empty their Temporary Internet Files folder often
>>> enough.
>>>
>>> To delete *all* Temporary Internet Files...
>>>
>>> 1) Start | Run | Type: inetcpl.cpl | OK
>>> Or right click the Internet Explorer icon on your Desktop.
>>> Or: Start | Settings | Control Panel | Internet Options.
>>> Best to do this with all instances of Internet Explorer closed.
>>> Especially
>>> if there are a large number of files.
>>> 2) On the General Tab, in the middle of the screen, click on Delete
>>> Files 3) Check the box ? Delete all offline content {This cleans >>
>>> %homepath%\Local Settings\Temporary Internet Files
>>> AND
>>> %homepath%\Local Settings\Temporary Internet Files\Content.IE5
>>> and \Content.MSO (Created by an MS Office program)}
>>> 4) Click on OK and wait for the hourglass icon to stop after it deletes
>>> the
>>> temporary internet files
>>> 5) You can now click on Delete Cookies and click OK to delete cookies
>>> that
>>> websites have placed on your hard drive.
>>> -----
>>>
>>> If you want, try this: Open IE | Tools | Internet Options | Advanced
>>> tab
>>>>
>>> scroll down to the bottom | check: Empty Temporary Internet Files folder
>>> when browser is closed | click Apply | OK. Entirely up to you, but if
>>> you
>>> want to be rid of this, it is done automatically. Deletes the content of
>>> %homepath%\Local Settings\Temporary Internet
>>> Files but not the Content.IE5 or Content.MSO folders.
>>>
>>> Also: Start IE | Tools | Internet Options | General tab | Days to keep
>>> pages in history: 0 | Apply | OK.
>>>
>>> --
>>> Hope this helps. Let us know.
>>>
>>> Wes
>>> MS-MVP Windows Shell/User
>>>
>>> In news:ODDtVzSpFHA.2504@tk2msftngp13.phx.gbl,
>>> Maxine <max@adiis.net> hunted and pecked:
>>>> This is a persistant little devil.
>>>> The ALT + spacebar (+) R, only resizes the screen
>>>> Alt + V (+) F, T, or M did not happen the menu bar is missing
>>>> completely
>>>> in IE and Explorer, but i do have it in OE
>>>> the first registry location - there was nothing named NOFILEMENU
>>>> the second registry - the was nothing named EXPLORER only NONENUM,
>>>> RATINGS, SYSTEM
>>>> Group Policy, everything on the list is set to NOT CONFIGURED
>>>>
>>>> If this helps any, my virus scanner found a trojan this morning in the
>>>> temporary internet files. I went through there and deleted everything.
>>>>
>>>> Thank you,
>>>> Maxine
>>>>
>>>>
>>>> "Wesley Vogel" <123WVogel955@comcast.net> wrote in message
>>>> news:%23CaaMePpFHA.3304@tk2msftngp13.phx.gbl...
>>>>> Maxine,
>>>>>
>>>>> You will have to try these in both Internet Explorer and Windows
>>>>> Explorer.
>>>>>
>>>>> Try Alt + Spacebar and select Restore.
>>>>> or Alt + Spacebar + R.
>>>>>
>>>>> Try Alt + V and UNCheck Full Screen.
>>>>> or Alt + V + F.
>>>>>
>>>>> Try Alt + V, point to Toolbars and select Menu Bar.
>>>>> or Alt + V + T + M.
>>>>>
>>>>> Also the File menus could have been removed do to Group Policy and/or
>>>>> a registry setting.
>>>>>
>>>>> Open the Registry Editor...
>>>>> Start | Run | Type: regedit | Click OK |
>>>>> Navigate to >>>
>>>>> HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\
>>>>> Policies\Explorer
>>>>> and/or
>>>>> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\
>>>>> Policies\Explorer
>>>>> Value Name: NoFileMenu
>>>>> Value Type: REG_DWORD
>>>>> Value Data: 0 or 1
>>>>> 0 = The File menus are active.
>>>>> 1 = The File menus are removed or disabled.
>>>>> NoFileMenu not listed in registry = The File menus are active.
>>>>>
>>>>> If XP Pro, use Group Policy...
>>>>> Start | Run | Type: gpedit.msc | Click OK|
>>>>> Navigate to >>>
>>>>> User Configuration\Administrative Templates\Windows Components\
>>>>> Windows Explorer\
>>>>> Remove File menu from Windows Explorer
>>>>> Set to: Not configured
>>>>>
>>>>> Remove File menu from Windows Explorer
>>>>> [[Removes the File menu from My Computer and Windows Explorer.
>>>>>
>>>>> This setting does not prevent users from using other methods to
>>>>> perform tasks available on the File menu.
>>>>>
>>>>> Removes the File menu from My Computer and Windows Explorer, and
>>>>> disables
>>>>> the File menu in Internet Explorer.]]
>>>>>
>>>>> --
>>>>> Hope this helps. Let us know.
>>>>>
>>>>> Wes
>>>>> MS-MVP Windows Shell/User
>>>>>
>>>>> In news:eHTzH6MpFHA.3544@TK2MSFTNGP15.phx.gbl,
>>>>> Maxine <max@adiis.net> hunted and pecked:
>>>>>> Wes,
>>>>>> Thank you for your reply. I tried the F11 while in Explorer and it
>>>>>> did not
>>>>>> work. I can't right click on the bar to bring up the menu to
>>>>>> customize the
>>>>>> icons.
>>>>>>
>>>>>> Thanks,
>>>>>> Maxine
>>>>>>
>>>>>>
>>>>>> "Wesley Vogel" <123WVogel955@comcast.net> wrote in message
>>>>>> news:%23$bwE0CpFHA.3408@tk2msftngp13.phx.gbl...
>>>>>>> You probably hit F11 by mistake.
>>>>>>>
>>>>>>> Open IE and press your F11 key.
>>>>>>>
>>>>>>> You can also right click the Toolbar and select Menu Bar.
>>>>>>>
>>>>>>> The Menu Bar has:
>>>>>>> File
>>>>>>> Edit
>>>>>>> View
>>>>>>> Favorites
>>>>>>> Tools
>>>>>>> Help
>>>>>>>
>>>>>>> --
>>>>>>> Hope this helps. Let us know.
>>>>>>>
>>>>>>> Wes
>>>>>>> MS-MVP Windows Shell/User
>>>>>>>
>>>>>>> In news:uooKVMCpFHA.2904@tk2msftngp13.phx.gbl,
>>>>>>> Maxine <max@adiis.net> hunted and pecked:
>>>>>>>> Not sure how that happened or if i have a virus of some sort. I
>>>>>>>> cannot
>>>>>>>> see
>>>>>>>> in IE the file-edit-tools-windows menu at the top of the navagation
>>>>>>>> icons. I have a virus scanner that updates daily, so may be that my
>>>>>>>> grand daughter changed something. How do i restore them back to the
>>>>>>>> way it was?
>>>>>>>>
>>>>>>>> Thank you for all help,
>>>>>>>> Maxine
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