Re oops (no sound )

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I have found out which motherboard Manu (thanks to several prompts from NG
members )
and downloaded a new driver.

The download went OK but I now get the following ...........


'Cannot install this hardware

There was a problem installing this hardware

Multi media audio controller

Access is denied'


Very frustrating to get so far and for it to stop with no reason !

The only idea I have is do I disable the existing one before the update ?

Any further ideas greatly appreciated


Many thanks !

Jim