'Take control' button remote assistance disabled/does not ..

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

The novice may have disabled the remote account on their system.
You check that by going to start/run, and type:
control userpasswords2

--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"Frank Borman" <frank1222g@hotmail.com> wrote in message news 05ig1lcgudbcmrp3sb83feaggqfukf3in@4ax.com...
> The novice sends and invitation for remote assistance, and I accept (I
> am serving as the 'expert'). The novice's desktop appears, but the
> 'take control' button does not show up on the toolbar. In fact, none
> of the buttons on the toolbar show up.
>
> I am using a desktop computer. However, when I use my laptop,
> connecting to the same belkin router and westwind dsl modem, I get the
> 'take control' button when serving as the 'expert' accepting
> invitation for remote assitance. I don't think the issue relates to
> the settings of the router or the dsl modem.
>
> Any help deeply appreciated, many thanks.