I have a HP laptop and I dropped . My sceen is totally broken it wont even turn on but the laptop turns on I can hear the sound to. Ive tried to use an external monitor but it doesn't work. I need my files from that laptop really bad. Please someone help me WHAT SHOULD I DO ?
There is some not very good advice here about replacing the screen
DO NOT replace the screen yet as it CANNOT be just that as it SHOULD still work on an external and you say it wont...
Laptop repair shop for diagnosis... when you dropped it you MAY have broken the motherboard.... which would make changing the screen totally pointless...
All the best Brett