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explorer.exe crashes at startup

Last response: in Windows XP
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Anonymous
August 24, 2005 1:37:27 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

can someone help everytime I start my pc i get the "Windows Explorer has
encountered a problem and needs to close. We are sorry for the
inconvenience." message. So ive checked to see the cause of the problem and
this is what it says: AppName: explorer.exe AppVer: 6.0.2900.2180
ModName:zipfldr.dll
ModVer: 6.0.2900.2180 Offset: 0000e64b. Ive restarted my pc a number of
times and selected the "known last good configuration" option but after a
couple of days i get the same explorer crash msg when windows starts. Ive
tried looking on the internet but cant find a way of removing or disabling
the zipfldr.dll. Also drwatson32 crashes when i click close on the windows
explorer error msg and i have to then press ctrl+alt+del to view the
taskmanager and then end the drwatson process, but whenever i do this
explorer just crashes again.

I hope someone can help me as this is really annoying me now this is the
only error ive had with Windows XP in about 8 months as it has been pretty
stable upto now.

cheers. James
Anonymous
August 25, 2005 11:12:01 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

start/run, type:

regsvr32 zipfldr.dll

if no help, try that again after repairing all system files.
To repair all system files, go to Start/Run, and type (or paste in): SFC /SCANNOW

--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"James Lovett" <JamesLovett@discussions.microsoft.com> wrote in message news:2171DA4F-6772-44B3-BFD2-731B00F457C3@microsoft.com...
> can someone help everytime I start my pc i get the "Windows Explorer has
> encountered a problem and needs to close. We are sorry for the
> inconvenience." message. So ive checked to see the cause of the problem and
> this is what it says: AppName: explorer.exe AppVer: 6.0.2900.2180
> ModName:zipfldr.dll
> ModVer: 6.0.2900.2180 Offset: 0000e64b. Ive restarted my pc a number of
> times and selected the "known last good configuration" option but after a
> couple of days i get the same explorer crash msg when windows starts. Ive
> tried looking on the internet but cant find a way of removing or disabling
> the zipfldr.dll. Also drwatson32 crashes when i click close on the windows
> explorer error msg and i have to then press ctrl+alt+del to view the
> taskmanager and then end the drwatson process, but whenever i do this
> explorer just crashes again.
>
> I hope someone can help me as this is really annoying me now this is the
> only error ive had with Windows XP in about 8 months as it has been pretty
> stable upto now.
>
> cheers. James
!