Hey Toejam I got a file that I can't delete

System: WindowsXP Pro SP1

File location:
C:\Documents and Settings\User Name\Local Settings\Temp

File Name:
Perflib_Perfdata_970

File Type:
.DAT

Problem: This file can't be deleted because it says it's in use.
Action taken to locate program using file: I used a program called "Process Explorer" to find what program is using the data file. But I had no luck finding the program running the data file.
I tried to delete file in safe mode. No luck.
I tried to delete the file using a command prompt/file location with explorer.exe closed. No luck.
I tried to open the file using notepad and others to see what is in the file. No luck.
I tried using Norton AntiVirus to quarantine the file. No luck.

I have seen the performance library/performance data file on my notebook but I could delete it normally.

The file icon in use for the perflib perfdata file is a Windows Media Player icon.

It's a temporary file. The only reason it concerns me is because I have never come across a file so difficult to delete.


<font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
33 answers Last reply
More about toejam file delete
  1. Maybe these links will help:

    <A HREF="http://www.jsiinc.com/SUBG/TIP3300/rh3343.htm" target="_new">What are the %SystemRoot%\System32\Perflib_Perfdataxxx.dat files?</A>

    <A HREF="http://www.abxzone.com/forums/showthread/t-18800.html" target="_new">What is Perflib_Perfdata_6a0.dat?</A>

    If you have FAT32 partitions, you could also boot into DOS and remove the file.

    Other possibilities ... a program like <A HREF="http://www.winplanet.com/winplanet/reviews/741/1/" target="_new">Spider 1.16</A> to remove DAT files, or another file manager like <A HREF="http://www.ghisler.com/download.htm" target="_new">Total Commander</A>, run from a different computer on a network.

    You should probably also delete any previously saved System Rstore points, and I've also heard that the <A HREF="http://msdn.microsoft.com/library/default.asp?url=/library/en-us/snmp/snmp/snmp_start_page.asp" target="_new">SNMP Service</A> should be disabled temporarily to remove any orphaned files, assuming that you are using this service.

    Other links you may find useful:

    <A HREF="http://www.wown.com/j_helmig/wxpplogs.htm" target="_new">Windows XP Prof. Local Logon Script</A>

    <A HREF="http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/winxppro/proddocs/gptext_assignlogonscripts.asp" target="_new">To assign user logon scripts</A>

    <A HREF="http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/winxppro/proddocs/ras_how_ass.asp" target="_new">To activate a logon script</A>

    <A HREF="http://www.jsiinc.com/SUBJ/tip4900/rh4995.htm" target="_new">Logon scripts that run in Windows XP may not work if %0 or %0\..\ is used in the script?</A>

    Toey

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  2. Thank you for all the great suggestions.
    I tried using a local user logon script but it didn't work.
    The script I used was:
    del /q %SystemRoot%\System32\Perflib_Perfdata*.dat
    It said the script was invalid.

    I notice that the file name continually changes when I log on.
    For instance on a log on the file will be:
    Perflib_Perfdata_970
    On the next log on it will be:
    Perflib_Perfdata_C23
    and so on

    It appears the file gets deleted on log off and created on log on.

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  3. Try disabling the Peformance Logs and Alerts service, and also the Task Scheduler. Perhaps with these two services killed, you'll be able to delete the file.

    Toey

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  4. Can you make a copy of the file then opening it using notepad?

    ----------
    I'm a nuclear reactor cooling system programmer, if you see me running, it's probably already too late.
  5. Tried to copy and paste the file but it was unsuccessful.
    I'm going to try toejam's suggestion about shutting off the suggested services next.

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  6. Still no luck.
    Is there a way to find out which program is using/writing the file I cannot delete?

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  7. Perhaps one of the programs on this page will prove to be useful:

    <A HREF="http://lists.gpick.com/pages/Startup_Tools.htm" target="_new">Startup Tools</A>

    Toey

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  8. Thanks
    Checking this stuff out now.

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  9. The file is gone! It doesn't rewrite on startup either.
    I used one of the utilities from the Startup Tools link.
    The program is Startup Manager. I disabled over a dozen programs that were loading at startup.
    I like using the Startup Manager program better than using the msconfig utility because when you disable a process with the Startup Manager it doesn't force you to use selective startup. If I disabled the processes in the msconfig utility I would have been forced to use selective startup.
    I had 41 processes running after startup. I'm now down to 28 processes after startup. Reducing the processes loading on startup released over 35MB of RAM.

    I also installed the Microsoft Bootvis utility. Interesting troubleshooting utility. When I had 41 processes loading at startup it took 42 seconds for my computer to start. With 28 processes loading at startup it takes 41 seconds for my computer to start.
    :lol: Reduced startup by one second!!!!! :lol:

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  10. Glad to hear that you managed to get some control over the file! But did you discover the file source? I'd be interested in knowing what process was associated with it.

    I like using a startup program, too, instead of just relying on MSCONFIG. I use <A HREF="http://www.mlin.net/StartupCPL.shtml" target="_new">Startup Control Panel</A>, from Mike Lin.

    There is a way to keep from using selective startup after removing entries with MSCONFIG, because I was forced to do that recently on a system that had a virus loading from the Registry. Startup Control Panel couldn't "see" the virus, because the files being loaded weren't associated with a registered, installed program. But killing selective startup requires a bit of minor Registry editing. I used a VSB script called "msconfigdisabled" from <A HREF="http://www.kellys-korner-xp.com/xp_tweaks.htm" target="_new">Kelly's Korner</A> to remove any disabled items, and that allowed a normal startup. (Number 148, on the right.) This also allowed me to kill the virus from Safe Mode with the <A HREF="http://fr.trendmicro-europe.com/enterprise/support/tsc.php" target="_new">Trend Micro System Cleaner</A>, which couldn't be done in any other fashion until the files could be removed from startup.

    I couldn't use my "usual" anti-virus program to remove the files, as the worm had managed to infect the virus definition files, which rendered the program useless.

    This is a good thing to know, just in case a startup manager and/or an anti-virus proves to be insufficent if a system becomes infected with a virus, a Backdoor Trojan Worm, or some kind of unknown spyware.

    Toey

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  11. It turned out to be ATI Launchpad.
    There is a registry entry for the program. But the file was not found.
    I'll look for the invalid key and delete it later. I tried earlier to find it using regedit but didn't find it. I'll have to take a closer look.

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  12. Well I configured the Component Services and optimized the startup boot.
    I guess it will take a few days to notice if any problems will arise from changing Component Services startup commands.
    I still have 28 processes loading at startup and it takes about 42 seconds to startup from a cold boot.

    The next quest!!!!
    How can I make WindowsXP shut down faster? Currently it takes about 30 seconds.

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  13. Well, for one thing, it sounds like you still have too many services and programs launching during the boot. Too many for my taste, anyway. For instance, I can boot into Windows with only 12 processes, if I kill all third-party programs. Any other processes I allow, (which includes a popup ad filter, antivirus, firewall, keyboard software, etc) ... these are not <i>necessary</i>, but just for my personal convenience.

    Look here for more information about Administrative Services, and check out how many really don't need to run in order for Windows to function correctly.

    My shutdown is about 3 seconds, and the startup takes 24 seconds, from a cold boot.

    <A HREF="http://www.blackviper.com/WinXP/servicecfg.htm" target="_new">Black Viper's Windows XP Home and Professional Services Configurations</A>

    My current Services list looks like this:

    Alerter - Manual
    Application Layer Gateway Service - Manual
    Application Management - Manual
    Automatic Updates - Disabled
    Background Intelligent Transfer Service - Disabled
    ClipBook - Disabled
    COM+ Event System - Started, Manual
    COM + System Application - Manual
    Computer Browser - Started, Automatic
    Cryptographic Services - Manual
    DHCP Client - Started, Automatic
    Diskeeper - Manual
    Distributed Link Tracking Client - Disabled
    Distributed Transaction Coordinator - Disabled
    DNS Client - Started, Automatic
    Error Reporting Service - Disabled
    Event Log - Started, Automatic
    Fast User Switching Compatibility - Disabled
    Fax Service - Manual
    Help and Support - Manual
    Human Interface Device Access - Disabled
    IMAPI CD-Burning COM Service - Manual
    Indexing Service - Disabled
    Internet Connection Firewall/Internet Connection Sharing - Manual
    IPSEC Services - Started, Automatic
    Logical Disk Manager - Started, Automatic
    Logical Disk Manager Administrative Service - Manual
    Messenger - Disabled
    MS Software Shadow Copy Provider - Disabled
    Net Logon - Disabled
    NetMeeting Remote Desktop Sharing - Disabled
    Network Connections - Started, Manual
    Network DDE - Disabled
    Network DDE DSDM - Disabled
    Network Location Awareness - Started, Manual
    NT LM Security Support Provider - Manual
    NVIDIA Driver Helper Service - Disabled
    Performance Logs and Alerts - Disabled
    Plug and Play - Started, Automatic
    Portable Media Serial Number - Disabled
    Print Spooler - Started, Automatic
    Protected Storage - Started, Automatic
    QoS RSVP - Disabled
    Remote Access Auto Connection Manager - Started, Manual
    Remote Access Connection Manager - Started, Manual
    Remote Desktop Help Session Manager - Manual
    Remote Procedure Call (RPC) - Started, Automatic
    Remote Procedure Call (RPC) Locator - Manual
    Remote Registry - Disabled
    Removable Storage - Manual
    Routing and Remote Access - Disabled
    Secondary Logon - Manual
    Security Accounts Manager - Started, Automatic
    Server - Started, Automatic
    Shell Hardware Detection - Started, Automatic
    Smart Card - Disabled
    Smart Card Helper - Disabled
    SSDP Discovery Service - Disabled
    System Event Notification - Started, Automatic
    System Restore Service - Manual
    Task Scheduler - Disabled
    TCP/IP NetBIOS Helper Service - Disabled
    Telephony - Started, Manual
    Telnet - Disabled
    Terminal Services - Disabled
    Themes - Started, Automatic
    Uninterruptible Power Supply - Disabled
    Universal Play and Play Device Host - Disabled
    Upload Manager - Manual
    Volume Shadow Copy - Disabled
    WebClient - Disabled
    Windows Audio - Started, Automatic
    Windows Image Acquisition - Manual
    Windows Installer - Manual
    Windows Management Instrumentation - Started, Automatic
    Windows Management Instrumentation Driver Extensions - Manual
    Windows Time - Manual
    Wireless Zero Configuration - Disabled
    WMI Performance Adapter - Manual
    Workstation - Started, Automatic

    Editing the Registry a bit more can speed up the shutdown process:

    <A HREF="http://home.earthlink.net/~leetutor/ruXP/Misc/speedup.htm" target="_new">SPEED UP XP SHUTDOWN</A>

    Just for the heck of it, you might also enjoy taking a look at this page for extra performance tweaks:

    <A HREF="http://www.tweakxp.com/top50.asp" target="_new">Top 50 Tweaks</A>

    Toey

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  14. Down to 22 processes on startup. It still takes 41 seconds in total to boot up. It takes 24 seconds to load personal settings. Norton Antivirus seems to be the main cause for the slow boot time. It tries to access the floppy drive when I boot up even when there is no disk in the drive.
    I edited the registry to shut down services in 2 seconds and I disabled the shutdown wav file. Shutdown now takes about 5 seconds.

    Stupid question.
    How did you cut and paste your Current Services list?
    I was going to post my list but I couldn't copy it.

    I also installed Tweak XP. I used some of optimizations suggested.
    Overall everything seems to load faster. Programs to web pages seem faster. Even THGC pages load faster. Must be a coincidence! :lol:

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  15. That sounds much better!

    Yeah, antivirus programs are notorious for loading up multiple processes that slow down the boot. You might consider altering the program so that only e-mail files are being checked, and then only run the program manually (and regularly) to do whole system scans. That's about the only way I know to keep Norton products from eating up memory and system resources.

    Your shutdown is definitely much improved.

    I didn't copy and paste the services list from the snap-in ... I already had the list typed out, and pasted from Wordpad. Having an accessible copy on hand, just in case someone needed the information, seemed like a good idea.

    Getting the memory load down by doing some Registry editing/tweaking and disabling the unnecessary services can certainly make WinXP more responsive ... even faster than Win2K, IMHO.

    The only other things I can think of that might speed up the boot are making sure the Windows hidden prefetch folder is either up-to-date and/or disabled, and that the system is using the latest drivers. Although, in some cases, that isn't the case, as some drivers are larger than others and more complex, which can actually slow things down. For instance, I've seen updated NIC drivers add extra time to the boot in comparison to the default Windows driver. But sometimes you have to balance out stability vs loading speed, and make the best choice.

    To make web pages load faster, I often use a different file manager so that I can remove super hidden Temporary Internet Files. I prefer <A HREF="http://www.ghisler.com/" target="_new">Total Commander 6.0</A> for this purpose. And accessing the system from another user account allows me to remove the super hidden .DAT files, especially the one created by Internet Explorer, which can grow large (and occasionally, become corrupted.) <A HREF="http://www.winplanet.com/winplanet/reviews/741/2/" target="_new">Spider 1.16</A> is good for this purpose.

    Those super hidden files can't be seen from Windows Explorer, no matter what settings you choose. The ones I am talking about, specifically, are hidden under Documents and Settings > Your User Name > Local Settings > Temporary Internet Files > Content.IE5.

    You can't see the Content.IE5 folder without third-party help.

    Toey

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  16. I guess I'll take the time to type it out and print it for future reference for the next time I have to reinstall Windows.
    I disabled Norton from scanning the A drive at shutdown. I can't find a way to disable it from scanning A drive at startup.

    I'll try using one of the suggested programs to see content.IE5 in the temporary Internet files folder in user/local settings.
    Is it safe to delete these files?

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  17. Yes, it's safe to delete them. These are just temporary files, and the .dat file is really nothing but a record of websites that have been visited. Here's more information on the files:

    <A HREF="http://www.smartprotector.com/eraser/deleteindex.htm" target="_new">Erase Index.dat files</A>

    I don't normally kill the .dat file unless it becomes really large, or there are problems with accessing web pages. But I regularly remove the temp files from the I.E. folders, since these files can't be removed through Internet Properties, and the I.E. folders can easily fill up with items like partially downloaded pictures, programs, etc. I deleted 400MB of junk out of these folders on one system recently, which really surprised the user!

    You probably won't be able to stop Norton from accessing the A: drive unless you disable the main portion of the program from loading up during the boot ... all except for scanning e-mail attachments and e-mail program profiles. Search under any advanced tabs and see what you can find. Some aspects of the program are often located in unusual areas, as I recall.

    Toey

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  18. Installed Spider 1.16 to remove hidden IE files.
    So far I haven't come across any problems caused by all the changes I have made.

    I typed a copy of Local Services and Startup settings.


    Alerter Manual
    APC UPS Service Automatic
    Application Layer Gateway Service Manual
    Application Mangement Manual
    ASP.NET State Service Manual
    ATi HotKey Poller Manual
    ATI Smart Manual
    Automatic Updates Manual
    Background Intelligent Transfer Service Manual
    ClipBook Manual
    COM + Event System Manual
    COM + System Application Manual
    Computer Browser Automatic
    Cryptographic Sevices Manual
    DHCP Client Automatic
    Distributed Link Tracking Client Manual
    Distributed Transaction Cooridinator Manual
    DNS Client Automatic
    Error Reporting Service Manual
    Event Log Automatic
    Fast User Switching Manual
    FTP Publishing Automatic
    Help and Support Manual
    Human Interface Device Access Manual
    IIS Admin Automatic
    IMAPI CD-Burning COM Service Manual
    Indexing Service Manual
    Intel NCS NetService Manual
    Intel(R) Active Monitor Manual
    Internet Connection Firewall (ICF)/ Internet Connection Sharing (ICS) Manual
    IPSEC Services Automatic
    IPv6 Intenet Connection Firewall Manual
    LexBce Service Automatic
    Logical Disk Manager Automatic
    Logical Disk Manager Administrative Service Manual
    Machine Debug Manager Automatic
    Messenger Manual
    MS Software Shadow Copy Provider Manual
    Net Logon Manual
    NetMeeting Remote Desktop Sharing Manual
    Network Connections Automatic
    Network DDE Manual
    Network DDE DSDM Manual
    Network Location Awareness (NLA) Manual
    Norton AntiVirus Auto Protect Service Automatic
    Norton Unerase Protection Manual
    NT LM Security Support Provider Manual
    Performance Logs and Alerts Manual
    Plug and Play Automatic
    Portable Media Serial Number Service Manual
    Print Spooler Automatic
    Protected Storage Automatic
    QoS RSVP Manual
    Remote Access Auto Connection Manager Manual
    Remote Access Connection Manager Manual
    Remote Desktop Help Session Manager Manual
    Remote Procedure Call (RPC) Automatic
    Remote Procedure Call (RPC) Locator Manual
    Remote Registry Disabled
    Removable Storage Manual
    Routing and Remote Access Disabled
    ScriptBlocking Service Automatic
    Secondary Logon Manual
    Security Accounts Manager Automatic
    Server Automatic
    Shell Hardware Detection Manual
    Simple Mail Transfer Protocol (SMTP) Automatic
    Smart Card Manual
    Smart Card Helper Manual
    Speed Disk Service Manual
    SSDP Discovery Service Manual
    Sytem Event Notification Automatic
    System Restore Service Automatic
    Task Scheduler Automatic
    TCP/IP NetBIOS Helper Manual
    Telephony Manual
    Telnet Disabled
    Terminal Services Manual
    Themes Automatic
    Uninterruptible Power Supply Manual
    Universal Plug and Play Device Host Manual
    Upload Manager Manual
    Volume Shadow Copy Manual
    WebClient Manual
    Windows Audio Automatic
    Windows Image Acquisition (WIA) Manual
    Windows Installer Manual
    WIndows Management Instrumentation Automatic
    Windows Management Instrumentation Driver Extensions Manual
    Windows Time Automatic
    Wireless Zero Configuration Manual
    WMI Performance Adapter Manual
    Workstation Automatic
    World Wide Web Publishing Manual

    Should I make any changes?


    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  19. Yes, IMHO.

    Personally, I'd disable:

    ATi HotKey Poller
    ATI Smart Manual
    Automatic Updates
    ClipBook
    Distributed Link Tracking
    Distributed Transaction Coordinator
    Fast User Switching (if you are the only user, there's not much point in having the service.)
    Human Interface Device Access
    Indexing Service
    Intel(R) Active Monitor
    Messenger
    MS Software Shadow Copy Provider
    Net Logon
    NetMeeting Remote Desktop Sharing
    Network DDE
    Network DDE DSDM
    Performance Logs and Alerts
    Portable Media Serial Number Service
    QoS RSVP
    Smart Card
    Smart Card Helper
    SSDP Discovery Service
    Task Scheduler
    TCP/IP NetBIOS Helper Service
    Terminal Services
    Universal Plug and Play Device Host
    Uninterruptible Power Supply (probably redundant ... you've already got the APC UPS Service runnning. Check to see if either are dependent on the other.)
    Volume Shadow Copy
    WebClient

    Some of these items are high security risks, even set to manual. Some are completely useless, and you'll never notice the loss. Some have titles that are misleading, such as the TCP/IP NetBIOS Helper and Net Logon, even if you still have a dial-up modem. Some items are really only used on a corporate network, such as Clipbook and Messenger (and Messenger is a severe risk these days, as this can leave a large hole open for worms, spyware, and hackers.)

    I don't see any reason for the ATI and Intel features to be running as services, although you may like the stuff. Automatic Updates is not a good idea, as updates should be scrutinized before an installation. Some aren't needed, and others can cause problems.

    The Indexing service supposedly only speeds up searches, but honestly, I think it's primarily a useless memory hog. NetMeeting Remote Desktop isn't needed unless you actually intend to use this, and most people don't, as it is usually very slow, at best. If you want to access desktops remotely, get PC Anywhere. Disabling the Task Scheduler kills the prefetch folder, and I think this is a good thing. Prefetching might seem like an excellent way to get programs loaded up faster, but the folder nearly always gets full of items not needed, and doesn't always accurately reflect program and driver updates. I've seen the folder cause BSOD's after updating drivers or removing programs, because it tries to load non-existent items into memory.

    Items I'd consider setting to manual:

    System Restore

    There are better ways to back up a system, and relying on System Restore is a good way to get caught in a bind. It doesn't always work as advertised, which includes driver rollbacks, can interfere with antivirus programs when removing viruses, and is a memory hog of the first order. It also can't restore non-Windows files, which makes it useless as a true restoration program, IMHO. I prefer Drive Image 2002 for those moments when replacing a file, or even recreating a partition is in order.

    I fail to understand why folks raise hell about the slowness of a system due to the WinXP eye candy, when they have System Restore running, and a year's worth of multiple restore points clogging up the hard drive. But I may have a bad attitude, ya know. :wink:

    Norton AntiVirus Auto Protect Service

    I can think of very few reasons to have an anti-virus running full time. Really. If you are careful about scanning downloaded files, don't open e-mail attachments without scanning, and have a decent firewall ... I don't see the point. I've heard of people getting infected by accessing websites that have altered HTML, but I think the chance is darn slim. I can't begin to imagine just how many sites I've visited in the last ten years, and I never caught a virus from a webpage.

    Personally, I'd rather do weekly manual scans.

    Norton Unerase Protection

    Just don't throw anything out until you are certain you don't want it! :smile:

    Question: Why have you got all that IIS stuff loaded? You planning on running a web server in the future, or becoming an ISP?

    Note: Testing whether disabling a service can cause a problem is easily checked in the Event Logs after a reboot. Clean them out, disable one service at a time, reboot, and take a look. No errors, and no problems running programs and acccessing the 'Net ... the service isn't needed.

    Toey

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  20. I have been tweaking the Local Services startup configuration. Here are my latest changes.

    Alerter Disabled
    APC UPS Service Automatic
    Application Layer Gateway Service Automatic
    Application Mangement Manual
    ASP.NET State Service Manual
    ATi HotKey Poller Disabled
    ATI Smart Disabled
    Automatic Updates Automatic
    Background Intelligent Transfer Service Disabled
    ClipBook Disabled
    COM + Event System Automatic
    COM + System Application Manual
    Computer Browser Automatic
    Cryptographic Sevices Automatic
    DHCP Client Automatic
    Distributed Link Tracking Client Manual
    Distributed Transaction Cooridinator Manual
    DNS Client Automatic
    Error Reporting Service Disabled
    Event Log Automatic
    Fast User Switching Manual
    FTP Publishing Manual
    Help and Support Disabled
    Human Interface Device Access Disabled
    IIS Admin Automatic
    IMAPI CD-Burning COM Service Automatic
    Indexing Service Disabled
    Intel NCS NetService Manual
    Intel(R) Active Monitor Manual
    Internet Connection Firewall (ICF)/ Internet Connection Sharing (ICS) Automatic
    IPSEC Services Disabled
    IPv6 Intenet Connection Firewall Manual
    LexBce Service Automatic
    Logical Disk Manager Manual
    Logical Disk Manager Administrative Service Manual
    Machine Debug Manager Manual
    Messenger Manual
    MS Software Shadow Copy Provider Manual
    Net Logon Disabled
    NetMeeting Remote Desktop Sharing Disabled
    Network Connections Automatic
    Network DDE Disabled
    Network DDE DSDM Disabled
    Network Location Awareness (NLA) Automatic
    Norton AntiVirus Auto Protect Service Automatic
    Norton Unerase Protection Manual
    NT LM Security Support Provider Manual
    Performance Logs and Alerts Manual
    Plug and Play Automatic
    Portable Media Serial Number Service Disabled
    Print Spooler Automatic
    Protected Storage Automatic
    QoS RSVP Disabled
    Remote Access Auto Connection Manager Automatic
    Remote Access Connection Manager Automatic
    Remote Desktop Help Session Manager Disabled
    Remote Procedure Call (RPC) Automatic
    Remote Procedure Call (RPC) Locator Manual
    Remote Registry Disabled
    Removable Storage Manual
    Routing and Remote Access Disabled
    ScriptBlocking Service Automatic
    Secondary Logon Disabled
    Security Accounts Manager Automatic
    Server Automatic
    Shell Hardware Detection Automatic
    Simple Mail Transfer Protocol (SMTP) Automatic
    Smart Card Disabled
    Smart Card Helper Disabled
    Speed Disk Service Manual
    SSDP Discovery Service Disabled
    Sytem Event Notification Automatic
    System Restore Service Manual
    Task Scheduler Automatic
    TCP/IP NetBIOS Helper Disabled
    Telephony Automatic
    Telnet Disabled
    Terminal Services Automatic
    Themes Automatic
    Uninterruptible Power Supply Disabled
    Universal Plug and Play Device Host Disabled
    Upload Manager Disabled
    Volume Shadow Copy Manual
    WebClient Disabled
    Windows Audio Automatic
    Windows Image Acquisition (WIA) Automatic
    Windows Installer Manual
    WIndows Management Instrumentation Automatic
    Windows Management Instrumentation Driver Extensions Manual
    Windows Time Automatic
    Wireless Zero Configuration Manual
    WMI Performance Adapter Disabled
    Workstation Automatic
    World Wide Web Publishing Manual

    System Restore I have turned off from the Control Panel.
    I have Visual Basic.NET installed hence the reason for IIS.
    I write some simple programs for use at work. I move the files via the Internet.
    As for Norton AntiVirus I like to have the full system protection on all the time because my wife also uses this computer. She does alot of surfing and has come across a few web pages that have been infected. If this was my personal machine I would have Norton set to scan incoming and outgoing e-mail and manually scan the system drive weekly.
    I do have two computers a desktop (this one) and a notebook. I connect to the Internet through a Linksys DSL 4 Port Router. I use the router to network the desktop and the notebook for file and print sharing too.

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  21. I still would have to recommend that Distributed Link Tracking Client, Distributed Transaction Coordinator, and Messenger be disabled. These are the biggest security risks that come enabled on a system. Remember the recent problems with DCOM, and many people getting viruses that caused their systems to reboot? The first two services were responsible. Check out this page:

    <A HREF="http://www.grc.com/dcom/" target="_new">DCOMbobulator</A>

    Automatic Updates doesn't need to be enabled, if you go to Windows Update once a month. Disabling it doesn't keep the system from being scanned, or stop the site from installing hotfixes.

    Having the IMAPI CD-Burning COM Service enabled can interfere with other types of burning software from loading or running correctly, such as Nero. I recommend a manual setting for this service.

    The Shadow Copy services are only used to create a point-in-time copy of files stored in network folders.

    Terminal Services isn't needed unless you are running a remote desktop.

    And if you really prefer to have the Task Scheduler enabled, be sure to clean out the hidden Windows prefetch folder about once a month, especially before updating programs and drivers.

    Toey

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  22. Thanks for the latest suggestions.
    What do you think about having the IIS and Simple Mail Transfer Protocol services enabled?
    If I try to stop the IIS service it wants to shut down the SMTP service too. What is the purpose of SMTP? Isn't it required to run for sending and receiving e-mail?

    I should have listed the main programs on my system earlier. Installed on this computer:
    Windows XP Pro
    Office XP Student and Teachers Edition (FrontPage 2002 as a seperate install)
    Visual Basic.NET
    Norton System Works 2002

    This computer connects to a small network through a Linksys 4port DSL router. The network is used for Internet access and file and print sharing for my desktop and notebook computers.

    My desktop system has a three in one printer/scanner/photocopier connected to it. I also connect a pocket PC to it. As well a UPS.

    With all the changes I have made do you think I will have a problem connecting my notebook to the network? Will there be any problems with File and Print sharing? etc.
    Once I get the desktop system tweaked I will proceed to tweak the notebook system. It has the same programs installed on it except Office XP is Small Business Edition.

    Here are the latest changes to the Component Services Startup.

    Alerter Disabled
    APC UPS Service Automatic
    Application Layer Gateway Service Automatic
    Application Mangement Manual
    ASP.NET State Service Manual
    ATi HotKey Poller Disabled
    ATI Smart Disabled
    Automatic Updates Disabled
    Background Intelligent Transfer Service Disabled
    ClipBook Disabled
    COM + Event System Automatic
    COM + System Application Manual
    Computer Browser Automatic
    Cryptographic Sevices Automatic
    DHCP Client Automatic
    Distributed Link Tracking Client Disabled
    Distributed Transaction Cooridinator Disabled
    DNS Client Automatic
    Error Reporting Service Disabled
    Event Log Automatic
    Fast User Switching Manual
    FTP Publishing Manual
    Help and Support Disabled
    Human Interface Device Access Disabled
    IIS Admin Automatic
    IMAPI CD-Burning COM Service Manual
    Indexing Service Disabled
    Intel NCS NetService Manual
    Intel(R) Active Monitor Manual
    Internet Connection Firewall (ICF)/ Internet Connection Sharing (ICS) Automatic
    IPSEC Services Disabled
    IPv6 Intenet Connection Firewall Manual
    LexBce Service Automatic
    Logical Disk Manager Manual
    Logical Disk Manager Administrative Service Manual
    Machine Debug Manager Manual
    Messenger Disabled
    MS Software Shadow Copy Provider Manual
    Net Logon Disabled
    NetMeeting Remote Desktop Sharing Disabled
    Network Connections Automatic
    Network DDE Disabled
    Network DDE DSDM Disabled
    Network Location Awareness (NLA) Automatic
    Norton AntiVirus Auto Protect Service Automatic
    Norton Unerase Protection Manual
    NT LM Security Support Provider Manual
    Performance Logs and Alerts Manual
    Plug and Play Automatic
    Portable Media Serial Number Service Disabled
    Print Spooler Automatic
    Protected Storage Automatic
    QoS RSVP Disabled
    Remote Access Auto Connection Manager Automatic
    Remote Access Connection Manager Automatic
    Remote Desktop Help Session Manager Disabled
    Remote Procedure Call (RPC) Automatic
    Remote Procedure Call (RPC) Locator Manual
    Remote Registry Disabled
    Removable Storage Manual
    Routing and Remote Access Disabled
    ScriptBlocking Service Automatic
    Secondary Logon Disabled
    Security Accounts Manager Automatic
    Server Automatic
    Shell Hardware Detection Automatic
    Simple Mail Transfer Protocol (SMTP) Automatic
    Smart Card Disabled
    Smart Card Helper Disabled
    Speed Disk Service Manual
    SSDP Discovery Service Disabled
    Sytem Event Notification Automatic
    System Restore Service Manual
    Task Scheduler Disabled
    TCP/IP NetBIOS Helper Disabled
    Telephony Automatic
    Telnet Disabled
    Terminal Services Disabled
    Themes Automatic
    Uninterruptible Power Supply Disabled
    Universal Plug and Play Device Host Disabled
    Upload Manager Disabled
    Volume Shadow Copy Disabled
    WebClient Disabled
    Windows Audio Automatic
    Windows Image Acquisition (WIA) Automatic
    Windows Installer Manual
    WIndows Management Instrumentation Automatic
    Windows Management Instrumentation Driver Extensions Manual
    Windows Time Automatic
    Wireless Zero Configuration Manual
    WMI Performance Adapter Disabled
    Workstation Automatic
    World Wide Web Publishing Manual


    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  23. I've never used Visual Basic.NET, so I don't know how much of this program is associated with the multiple IIS services that are listed, or if disabling them will cause problems. But again, attempting to run the programs after disabling the services ... if there <i>is</i> a problem, this will show up in the Event Viewer logs. You can easily re-enable a service if one proves to be required.

    None of the services I've recommended disabling should interfere with connecting a computer to a network, unless you've got some kind of wireless docking station for the notebokt, or a device that needs an 802.11 adapter, in which case, you'll want the Wireless Zero Configuration Service enabled. No wireless devices? Disable the service.

    I have four computers currently on a home network, using a 4 port router connected to a USB DSL modem. With my current service configuration, I've had zero problems sharing broadband, files, and printers, of which there are two ... including two scanners.

    It's true that SMTP is needed to send outgoing e-mail, but this is the first time I've seen it listed separately as a service. All modern e-mail programs should support POP3 and SMTP protocols.

    If you disable the service, and can still send outgoing e-mail, the service can be considered redundant, and not needed.

    All services can be right-clicked, and under Properties, you'll see that they can be assigned to different user accounts and hardware profiles. You'll also see the dependencies between the various services, and what actions should be taken if a service fails to load or run correctly. These things are user manageable. This means that you can have different accounts, with different hardware profiles, with different services assigned to the accounts.

    You might find this useful, if you would prefer to protect yourself and your wife while online. The administrative account could have the bulk of the services active, while another account could be fashioned as a power user/gaming profile, and yet another could be severely limited, as to keep the user from changing the system around to the point of making it non-bootable.

    The Group Policy Editor (C:\WINDOWS\system32\gpedit.msc) is also very useful, in combination with editing the component services, for enabling and disabling various features for safety and added control.

    <A HREF="http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/winxppro/proddocs/snap_start_MMC.asp" target="_new">Using the Microsoft Management Console</A>

    Learning to create and manage snap-ins can be very interesting, indeed.

    Toey

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  24. Working on the notebook system now. I have the notebook down to 20 processes on startup and only 93MB of memory used.

    I had to set the Distributed Link and Distributed Transaction services back to manual. I kept getting DCOM errors in the Event Viewer. However I did use Steve Gibson's DCOMbobulator to disable the DCOM threat.

    So far nothing has been affected on the network. File and Printsharing and Internet access is OK as well as e-mail and FTP (GlobalSCAPE's CuteFTP).

    The only negative effect has been the speed of pop up menus on tool bars. For example when I click on start and the mouse cursor passes over All Programs the sub menu pops open. This happens on any menu's submenu now.
    Do you know of a way to slow down menu popup's when the mouse cursor passes over them? Currently the menus pop open instantly. It would be nice to have a 50 to 100 ms delay on pop ups. I searched MS but could find any troubleshooting tips. Do you know which registry key controls menu pop up speed when the mouse cursor passes over them?

    Also I installed Total Commander and I can see all the hidden files now except I can't delete them. I get a pop up saying the file is write protected. The files I tried to delete are in C:\Documents and Settings\User Name\Local Settings\Temp.
    However it appears Spider 1.16 does a good job of deleting Internet Explorer DAT files but a few are still left behind. Some of them are a couple of MB in size. Although when you choose to delete cookies with Spider no cookies are deleted. The cookies I am referring to can be simply deleted with Internet Explorer tools.

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  25. Quote:
    Working on the notebook system now. I have the notebook down to 20 processes on startup and only 93MB of memory used.

    That's excellent!

    Quote:
    I had to set the Distributed Link and Distributed Transaction services back to manual. I kept getting DCOM errors in the Event Viewer. However I did use Steve Gibson's DCOMbobulator to disable the DCOM threat.

    Actually, the DCOM error you were getting isn't because of those two services. Set them back to disabled, and change the Background Intelligent Transfer Service to manual.

    Quote:
    So far nothing has been affected on the network. File and Printsharing and Internet access is OK as well as e-mail and FTP (GlobalSCAPE's CuteFTP).

    That's what I expected you would discover. If your router is functional, and running as the DHCP, then none of the services that have been disabled should affect file or bandwidth sharing.

    Quote:
    The only negative effect has been the speed of pop up menus on tool bars. For example when I click on start and the mouse cursor passes over All Programs the sub menu pops open. This happens on any menu's submenu now.
    Do you know of a way to slow down menu popup's when the mouse cursor passes over them? Currently the menus pop open instantly. It would be nice to have a 50 to 100 ms delay on pop ups. I searched MS but could find any troubleshooting tips. Do you know which registry key controls menu pop up speed when the mouse cursor passes over them?

    Try using the <A HREF="http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp" target="_new">TweakUI Power Toy</A> to control the menu speed. The Registry key you are referring to should be in HKEY_CURRENT_USER\Control Panel\Desktop, and the string value should be called MenuShowDelay. I currently have the data value of this string set at 200, and that's plenty fast enough for me.

    Quote:
    Also I installed Total Commander and I can see all the hidden files now except I can't delete them. I get a pop up saying the file is write protected. The files I tried to delete are in C:\Documents and Settings\User Name\Local Settings\Temp.

    This means you have a program running that is currently using (and has created) those files, which is why they are write-protected. There's really nothing you can do about this, except temporarily disable the associated program, or try to remove the files in Safe Mode.

    Quote:
    However it appears Spider 1.16 does a good job of deleting Internet Explorer DAT files but a few are still left behind. Some of them are a couple of MB in size. Although when you choose to delete cookies with Spider no cookies are deleted. The cookies I am referring to can be simply deleted with Internet Explorer tools.

    It's easier to just remove the cookies by hand, IMHO, or by using something like Spybot.

    Spider works best when deleting .dat files if you access the computer from another user account, preferably across the network, and while the system is in Safe Mode. Otherwise, a few will remain that are currently in use.

    Toey

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  26. I changed the Background Intelligent Transfer Service to Manual and the Distributed Link and Distributed Transaction services to Disabled.

    Fixed the Menu popup speed with the TweakUI Power Toy. Ironically I had the program downloaded and saved in a utility folder but never bothered to install it. I also checked the registry entry for menu delay. It is set a 375 which seems to be good for my wife and I. It had previously been set to 0. I don't know what I did that changed the delay but it was fine before I installed Tweak-XP Pro.

    How do you know all these settings and what they are used for? I have asked a few IT people at work and they don't seem to know. (Or they do know and just act as they don't.)

    Have you ever considered making FAQ for the WinXP Forum? I think most of the questions I have asked would have been answered in a FAQ thread.

    Do you recommend any books to read that would help me be a better WinXP user?

    Thanks for all the help

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  27. Quote:
    Fixed the Menu popup speed with the TweakUI Power Toy. Ironically I had the program downloaded and saved in a utility folder but never bothered to install it. I also checked the registry entry for menu delay. It is set a 375 which seems to be good for my wife and I. It had previously been set to 0. I don't know what I did that changed the delay but it was fine before I installed Tweak-XP Pro.

    Some people consider the menu speed set to zero as a good performance option, so the program may have done it automatically, if you allowed it to make several changes, all at once.

    Quote:
    How do you know all these settings and what they are used for? I have asked a few IT people at work and they don't seem to know. (Or they do know and just act as they don't.)

    :smile:

    I've been a computer technician for the better part of ten years, and I've been tweaking and running WinXP for at least two years, ever since it was still in beta. And so, I've had plenty of time to play around with the OS, and force it to function the way I prefer. I also do a ton of reading, and I'm always researching something new, just to add to my knowledge. It's a never-ending challenge.

    Quote:
    Have you ever considered making FAQ for the WinXP Forum? I think most of the questions I have asked would have been answered in a FAQ thread.

    I've thought about it more than once, and started on a FAQ two or three times in the past. But there's already so much documentation about WinXP on the 'Net, that I just didn't see the point of trying to combine everything into one neat package. It would probably take me at least a month, with my current schedule!

    Quote:
    Do you recommend any books to read that would help me be a better WinXP user?

    I've never looked for any books on the subject, so I can't really recommend anything. But I can send you a copy of my current WinXP Favorites folder, and that oughta keep you busy for a while. :wink:

    Glad I could help.

    Toey

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  28. Sure I would like to see your WinXP Favourites folder. I imagine it's a massive list.

    I picked up a book today. It looks like it may be of some assistance or maybe not.
    The book is:
    Microsoft Windows XP Professional Administrator's Pocket Consultant
    <A HREF="http://www.microsoft.com/MSPress/books/5205.asp#AboutTheBook" target="_new">http://www.microsoft.com/MSPress/books/5205.asp#AboutTheBook</A>


    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  29. Found a problem!:(

    When I run msinfo32.exe it doesn't open a detailed view of my computer configuration.
    The program hangs for a moment then the home page of the Help and Support program is displayed.

    I made sure Background Intelligent Transfer Service, Remote Procedure Call (RPC) and Windows Management Instrumentation Services are running. These services seem to be dependant on msinfo32.exe to run properly.
    Also checked the notebook system and the same problem is duplicated.
    I have a suspision to what cause the cause is but I would like to see what you think first before I tell you what it is. (I just want to keep your thoughts unbiased on the problem) If my suspision is correct I don't think it can be fixed.
    I haven't used msinfo32.exe in a few months so the problem could have been there before all the recent changes were made.

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  30. Oh, it can be fixed, even without enabling the Background Intelligent Transfer Service, or Performance Logs and Alerts.

    Go to this page, and download the batch file listed under "<A HREF="http://www.kellys-korner-xp.com/xp_m.htm" target="_new">Can't Open Msinfo32</A>".

    Save the batch file wherever you wish, and rename it, if you prefer. Afterwards, create a shortcut to the batch file, and place the shortcut somewhere convenient. If you wish, the shortcut can be placed in exactly the same location that you are accustomed to looking, just by deleting the current System Information shortcut, and moving the shortcut to the batch file in its place.

    You can get to the old System Information shortcut by looking under Documents and Settings\All Users\Start Menu\Programs\Accessories\System Tools. Get rid of the old shortcut, and add your new one to the batch file, even named System Information, just like the original shortcut!

    Windows might complain that there is <i>already</i> a shortcut called System Information in the System Tools folder, even after it's deleted, but just ignore the message, and overwrite anyway.

    I know it works; I just did it.

    There's usually always a workaround in Windows ... a backdoor somewhere that can be manipulated.

    I didn't realize that I had the same problem, because I can access my current system information with several other programs, but the batch file takes care of <i>that</i> issue. I'm certainly not going to start enabling half a dozen services just to re-enable the attributes of one lousy file.

    Batch me up, Scotty!

    Toey

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  31. Thanks again!

    Workaround installed. Been awhile since I used notepad.... :lol:
    I see you dug deep in the recesses of your XPfavourites folder to pull out the fix.

    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
  32. The file type not in use...pls make sure how to use this file typs...as we have idcussed earlier ...this file type containing very essential details...
  33. Hi
    I am posting a link for your help http://LongPathTool.com

    zpyrd said:
    System: WindowsXP Pro SP1

    File location:
    C:\Documents and Settings\User Name\Local Settings\Temp

    File Name:
    Perflib_Perfdata_970

    File Type:
    .DAT

    Problem: This file can't be deleted because it says it's in use.
    Action taken to locate program using file: I used a program called "Process Explorer" to find what program is using the data file. But I had no luck finding the program running the data file.
    I tried to delete file in safe mode. No luck.
    I tried to delete the file using a command prompt/file location with explorer.exe closed. No luck.
    I tried to open the file using notepad and others to see what is in the file. No luck.
    I tried using Norton AntiVirus to quarantine the file. No luck.

    I have seen the performance library/performance data file on my notebook but I could delete it normally.

    The file icon in use for the perflib perfdata file is a Windows Media Player icon.

    It's a temporary file. The only reason it concerns me is because I have never come across a file so difficult to delete.


    <font color=red><i>Doctor Hooter</i></font color=red> <A HREF="http://www.page3.com/" target="_new"><b>(·Y·)</b></A>
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