obtaining restoration/XP Home disc

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

My computer that came with XP home, crashed. Had to have new hard drive
installed, but don't have disc to re-install it. Friend said to contact
microsoft and can obtain new disc since I have XP home and product code on
bottom of laptop? Does anyone know if this is correct and who I can contact,
or what else I can do?

Thanks

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

You'll have to contact your PC manufacturer. You'll need either a set of
recovery CD's or an OEM version of XP, which they can provide.


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Donny Broome
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"akb1024" <akb1024@discussions.microsoft.com> wrote in message
news:845221FD-8CF2-43D8-B7BC-DBB63E0AE746@microsoft.com...
> My computer that came with XP home, crashed. Had to have new hard drive
> installed, but don't have disc to re-install it. Friend said to contact
> microsoft and can obtain new disc since I have XP home and product code on
> bottom of laptop? Does anyone know if this is correct and who I can
> contact,
> or what else I can do?
>
> Thanks

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

If Windows was pre-installed by the manufacturer of your computer, contact
the manufacturer.

If you purchased Windows at retail:
"How to replace lost, broken, or missing Microsoft software or hardware"
http://support.microsoft.com/default.aspx?scid=kb;%5Bln%5D;326246

Many computer manufacturers supply recovery CDs with their computers.

--
Ted Zieglar
"You can do it if you try."

"akb1024" <akb1024@discussions.microsoft.com> wrote in message
news:845221FD-8CF2-43D8-B7BC-DBB63E0AE746@microsoft.com...
> My computer that came with XP home, crashed. Had to have new hard drive
> installed, but don't have disc to re-install it. Friend said to contact
> microsoft and can obtain new disc since I have XP home and product code on
> bottom of laptop? Does anyone know if this is correct and who I can
contact,
> or what else I can do?
>
> Thanks

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

akb1024 wrote:
> My computer that came with XP home, crashed. Had to have new hard drive
> installed, but don't have disc to re-install it. Friend said to contact
> microsoft and can obtain new disc since I have XP home and product code on
> bottom of laptop? Does anyone know if this is correct and who I can contact,
> or what else I can do?
>
> Thanks


As you have the Product Key label affixed to the bottom of the laptop,
you clearly have an OEM license. This means that the *only* source
(unless you wish to purchase a new license, that is) for a replacement
CD is the computer's manufacturer.


--

Bruce Chambers

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