"Sleeping Beauty virus?? "

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hello all. I have a Compaq S6220WM PC with XP/SP2. A message popped up saying
I had this virus. When the message was closed out, The monitor went blank
and now the only thing that comes up says "NLTDR is missing. Press
Ctrl+Alt+Del to restart. I have tried to do a restoration but nothing works.
We have checked it on a slave set-up and there is nothing on the hard disk
but the
"Windows" folder. What happened here?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

How to use the Compaq Recovery CD for restoring your computer software to its original state.
http://h10025.www1.hp.com/ewfrf/wc/famiDocument?dlc=en&lc=en&product=212728&cc=us&docname=c00034787

Antivirus software: Frequently asked questions
http://www.microsoft.com/athome/security/protect/antivirus.mspx

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"Ralff" wrote:

| Hello all. I have a Compaq S6220WM PC with XP/SP2. A message popped up saying
| I had this virus. When the message was closed out, The monitor went blank
| and now the only thing that comes up says "NLTDR is missing. Press
| Ctrl+Alt+Del to restart. I have tried to do a restoration but nothing works.
| We have checked it on a slave set-up and there is nothing on the hard disk
| but the
| "Windows" folder. What happened here?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thank you for pointing out the obvious. However,I have McAfee antivirus. It
works. I do not have a Compaq Recovery CD and can't get one. Even the System
Recovery does not work. Does ANYONE have an answer as to WHAT happened?

"Carey Frisch [MVP]" wrote:

> How to use the Compaq Recovery CD for restoring your computer software to its original state.
> http://h10025.www1.hp.com/ewfrf/wc/famiDocument?dlc=en&lc=en&product=212728&cc=us&docname=c00034787
>
> Antivirus software: Frequently asked questions
> http://www.microsoft.com/athome/security/protect/antivirus.mspx
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> -------------------------------------------------------------------------------------------
>
> "Ralff" wrote:
>
> | Hello all. I have a Compaq S6220WM PC with XP/SP2. A message popped up saying
> | I had this virus. When the message was closed out, The monitor went blank
> | and now the only thing that comes up says "NLTDR is missing. Press
> | Ctrl+Alt+Del to restart. I have tried to do a restoration but nothing works.
> | We have checked it on a slave set-up and there is nothing on the hard disk
> | but the
> | "Windows" folder. What happened here?
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Whatever nasty virus infected your computer, it apparently did its nasty deed
and "hosed" your computer. You'll need to start over from scratch by
and perform a "clean install".

You need to contact Compaq/HP and order the Recovery CDs.

Obtaining HP Recovery CDs
http://h10025.www1.hp.com/ewfrf/wc/document?product=71013&lang=en&cc=us&lc=en&dlc=en&docname=bph07143

Clean Install Windows XP
http://www.michaelstevenstech.com/cleanxpinstall.html

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"Ralff" wrote:

| Thank you for pointing out the obvious. However,I have McAfee antivirus. It
| works. I do not have a Compaq Recovery CD and can't get one. Even the System
| Recovery does not work. Does ANYONE have an answer as to WHAT happened?

 

[map]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

>I have McAfee antivirus. It works.

If it worked, then you would not have this virus!

--
Mike Pawlak




Ralff wrote:
> Thank you for pointing out the obvious. However,I have McAfee
> antivirus. It works. I do not have a Compaq Recovery CD and can't get
> one. Even the System Recovery does not work. Does ANYONE have an
> answer as to WHAT happened?
>
> "Carey Frisch [MVP]" wrote:
>
>> How to use the Compaq Recovery CD for restoring your computer
>> software to its original state.
>>
http://h10025.www1.hp.com/ewfrf/wc/famiDocument?dlc=en&lc=en&product=212728&cc=us&docname=c00034787
>>
>> Antivirus software: Frequently asked questions
>> http://www.microsoft.com/athome/security/protect/antivirus.mspx
>>
>> --
>> Carey Frisch
>> Microsoft MVP
>> Windows XP - Shell/User
>> Microsoft Newsgroups
>>
>> -------------------------------------------------------------------------
------------------
>>
>> "Ralff" wrote:
>>
>>> Hello all. I have a Compaq S6220WM PC with XP/SP2. A message popped
>>> up saying I had this virus. When the message was closed out, The
>>> monitor went blank and now the only thing that comes up says "NLTDR
>>> is missing. Press Ctrl+Alt+Del to restart. I have tried to do a
>>> restoration but nothing works. We have checked it on a slave set-up
>>> and there is nothing on the hard disk but the
>>> "Windows" folder. What happened here?

 

[Byte]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

McAfee is often too late with virus updates. If you are a paying client, too
bad, if you have a temporary free membership, delete McAfee and get
the below free anti-virus app, it is excellent.
AVG (Anti-virus) free for home PC
http://free.grisoft.com/freeweb.php/doc/Get+AVG+FREE/lng/us/tpl/v5
--
XP-WNP
Today is the first day of the
rest of your life.


"MAP" wrote:

> >I have McAfee antivirus. It works.
>
> If it worked, then you would not have this virus!
>
> --
> Mike Pawlak
>
>
>
>
> Ralff wrote:
> > Thank you for pointing out the obvious. However,I have McAfee
> > antivirus. It works. I do not have a Compaq Recovery CD and can't get
> > one. Even the System Recovery does not work. Does ANYONE have an
> > answer as to WHAT happened?
> >
> > "Carey Frisch [MVP]" wrote:
> >
> >> How to use the Compaq Recovery CD for restoring your computer
> >> software to its original state.
> >>
> http://h10025.www1.hp.com/ewfrf/wc/famiDocument?dlc=en&lc=en&product=212728&cc=us&docname=c00034787
> >>
> >> Antivirus software: Frequently asked questions
> >> http://www.microsoft.com/athome/security/protect/antivirus.mspx
> >>
> >> --
> >> Carey Frisch
> >> Microsoft MVP
> >> Windows XP - Shell/User
> >> Microsoft Newsgroups
> >>
> >> -------------------------------------------------------------------------
> ------------------
> >>
> >> "Ralff" wrote:
> >>
> >>> Hello all. I have a Compaq S6220WM PC with XP/SP2. A message popped
> >>> up saying I had this virus. When the message was closed out, The
> >>> monitor went blank and now the only thing that comes up says "NLTDR
> >>> is missing. Press Ctrl+Alt+Del to restart. I have tried to do a
> >>> restoration but nothing works. We have checked it on a slave set-up
> >>> and there is nothing on the hard disk but the
> >>> "Windows" folder. What happened here?
>
>
>
>