Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
I've been trying to restore my computer to an earlier restore point but I
click on help and support and a window pops up that states "Windows cannot
find 'helpctr.exe'. Make sure you typed the name correctly, and then try
again. To search for a file, click the start button, and then click Search.
I've tried this but when I click on my search button the screen doesn't come
up. The only thin that comes up is a square with a line in the middle of it.
What is going on?
Did I erase something necessary?
Also how can I reinstall Windows XP without a cd? I've made set up boot
disks off the Microsoft website and I've tried to do this but nothing
happens.
Also when I click on the start button the first thind that is listed is
programs and I know that before all these problems I had my computer and so
other items listed then programs. My programs is also empty when I click on
it.
Please help.
Thank you.
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
In order to run restore click start and then run
type in "rstrui.exe"
this will start restore.............you then need to pick a restore point
before this problem came up.
If you have no restore points you need to post back what type of machine you
have.Someone somehow installed XP onto it...if it was a manufacturer they
usually have a "restore/repair" partition or a set of CD's that came with
the system.They usually also provide manuals that explain in detail how to
access that partition and create a "restore/repair"
peterk
--
Never trust a computer you can't throw out the window. - Steve Wozniak
"crash&burn" <crashburn@discussions.microsoft.com> wrote in message
news:C694FE5F-4D0C-402A-9071-4CBF1AD883C3@microsoft.com...
> I've been trying to restore my computer to an earlier restore point but I
> click on help and support and a window pops up that states "Windows cannot
> find 'helpctr.exe'. Make sure you typed the name correctly, and then try
> again. To search for a file, click the start button, and then click
> Search.
> I've tried this but when I click on my search button the screen doesn't
> come
> up. The only thin that comes up is a square with a line in the middle of
> it.
> What is going on?
> Did I erase something necessary?
> Also how can I reinstall Windows XP without a cd? I've made set up boot
> disks off the Microsoft website and I've tried to do this but nothing
> happens.
> Also when I click on the start button the first thind that is listed is
> programs and I know that before all these problems I had my computer and
> so
> other items listed then programs. My programs is also empty when I click
> on
> it.
> Please help.
> Thank you.
>
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
This type of behaviour can signify the presence of a worm, trojan or virus..
run Adaware and Spybot..
Re. the XP diskettes, these are NOT the entire XP installation files.. they
exist for those whose CD no longer boots..
Refer to your manual or contact the vendor re. re-installing the OS if you
do not have installation media..
--
Mike Hall
MVP - Windows Shell/User
"crash&burn" <crashburn@discussions.microsoft.com> wrote in message
news:C694FE5F-4D0C-402A-9071-4CBF1AD883C3@microsoft.com...
> I've been trying to restore my computer to an earlier restore point but I
> click on help and support and a window pops up that states "Windows cannot
> find 'helpctr.exe'. Make sure you typed the name correctly, and then try
> again. To search for a file, click the start button, and then click
> Search.
> I've tried this but when I click on my search button the screen doesn't
> come
> up. The only thin that comes up is a square with a line in the middle of
> it.
> What is going on?
> Did I erase something necessary?
> Also how can I reinstall Windows XP without a cd? I've made set up boot
> disks off the Microsoft website and I've tried to do this but nothing
> happens.
> Also when I click on the start button the first thind that is listed is
> programs and I know that before all these problems I had my computer and
> so
> other items listed then programs. My programs is also empty when I click
> on
> it.
> Please help.
> Thank you.
>
You are about to answer a thread that has been inactive for more than 6 months. If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.