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Remaining problems after browser hijack

Last response: in Windows XP
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Anonymous
August 27, 2005 8:33:37 PM

Archived from groups: microsoft.public.inetexplorer.ie6.browser,microsoft.public.internetexplorer,microsoft.public.windowsxp.help_and_support (More info?)

[Windows 2000 Pro]

Issues:
Start->Run doesn't work for ANYTHING. Produces the message:
This Internet Shortcut cannot be opened because failed to run.

Cannot find the file 'rundll32.exe (or one of it's components). (it IS
there, the path IS correct, all components ARE available)

Folder shortcuts on the desktop do not work correctly.

"Find Target" does not work correctly.

Starting PSDK Documentation: "HH.EXE was started without a command line"
(yes, it WAS started with a command line).

My browser was hijacked to
specific911. All that's been cleared up, but I cannot use Start->Run (trying
to launch anything this way results in "This Internet Shortcut cannot be
opened because failed to run." That's a space there where something
helpful should be :-)

Also, if I right click any "special" desktop icon (Computer, Network, IE,
.... NOT a shortcut) and select Properties, the following results: "Cannot
find the file 'rundll32.exe' (or one of it's components). {Etc.}". Of
course, rundll32.exe is in the system directory and the path is correct.
Dependencies have also been verified.

Nor can I switch to "Add/Remove Windows Components" from "Add/Remove
Programs". I *can* switch to all other categories however.

Folder shortcuts on the desktop, when double clicked, open a default
instance of Windows Explorer, not their target (the target is correct).
Likewise, clicking "Find Target" from any standard shortcut's Properties
opens a default instance (of Windows Explorer) and does not find the target.

Interestingly, while verifying that rundll32 (and shdocvw and mshtml) were
indeed in the system directory, I found that the standard search does not
find them! That is, click task bar, hit F3, type rundll32 (or shdocvw or
mshtml), select drive C and hit Enter, these files are not found in
c:\winnt\sytem32 UNLESS I EXPLICITLY SEARCH THAT LOCATION ONLY. However,
find *does* find all other instances of rundll32 (cache, i386, upgrades,
etc.) That has
*got* to be some kind of clue. The directory is not hidden, system or read
only. I took ownership of that directory and it's objects but this peculiar
behavior remains. This I can't explain at all.

I've run all kinds of registry fixers;
spyware, trojan, shreader etc etc anit-virus, anti-worm, you-name-it until
I'm blue in the face. Nothing finds anything at all wrong and no course of
action fixes these problems. I've reinstalled IE, my SDKs, malfunctioning
software... everything! And yet the basic problem remains.

ANY suggested course of action at all (except 'reinstall Windows') is
greatly appreciated - AND NEEDED BEFORE I RIP OUT THE REST OF MY HAIR!
--
-SHAWN-
Anonymous
August 27, 2005 9:14:01 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Try System Restore under help and support from the start menu.

"Shawn Fessenden" wrote:

> [Windows 2000 Pro]
>
> Issues:
> Start->Run doesn't work for ANYTHING. Produces the message:
> This Internet Shortcut cannot be opened because failed to run.
>
> Cannot find the file 'rundll32.exe (or one of it's components). (it IS
> there, the path IS correct, all components ARE available)
>
> Folder shortcuts on the desktop do not work correctly.
>
> "Find Target" does not work correctly.
>
> Starting PSDK Documentation: "HH.EXE was started without a command line"
> (yes, it WAS started with a command line).
>
> My browser was hijacked to
> specific911. All that's been cleared up, but I cannot use Start->Run (trying
> to launch anything this way results in "This Internet Shortcut cannot be
> opened because failed to run." That's a space there where something
> helpful should be :-)
>
> Also, if I right click any "special" desktop icon (Computer, Network, IE,
> .... NOT a shortcut) and select Properties, the following results: "Cannot
> find the file 'rundll32.exe' (or one of it's components). {Etc.}". Of
> course, rundll32.exe is in the system directory and the path is correct.
> Dependencies have also been verified.
>
> Nor can I switch to "Add/Remove Windows Components" from "Add/Remove
> Programs". I *can* switch to all other categories however.
>
> Folder shortcuts on the desktop, when double clicked, open a default
> instance of Windows Explorer, not their target (the target is correct).
> Likewise, clicking "Find Target" from any standard shortcut's Properties
> opens a default instance (of Windows Explorer) and does not find the target.
>
> Interestingly, while verifying that rundll32 (and shdocvw and mshtml) were
> indeed in the system directory, I found that the standard search does not
> find them! That is, click task bar, hit F3, type rundll32 (or shdocvw or
> mshtml), select drive C and hit Enter, these files are not found in
> c:\winnt\sytem32 UNLESS I EXPLICITLY SEARCH THAT LOCATION ONLY. However,
> find *does* find all other instances of rundll32 (cache, i386, upgrades,
> etc.) That has
> *got* to be some kind of clue. The directory is not hidden, system or read
> only. I took ownership of that directory and it's objects but this peculiar
> behavior remains. This I can't explain at all.
>
> I've run all kinds of registry fixers;
> spyware, trojan, shreader etc etc anit-virus, anti-worm, you-name-it until
> I'm blue in the face. Nothing finds anything at all wrong and no course of
> action fixes these problems. I've reinstalled IE, my SDKs, malfunctioning
> software... everything! And yet the basic problem remains.
>
> ANY suggested course of action at all (except 'reinstall Windows') is
> greatly appreciated - AND NEEDED BEFORE I RIP OUT THE REST OF MY HAIR!
> --
> -SHAWN-
>
>
>
!