Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
When I try to reinstall XP after a computer crash, I get the message
"incorrect code"
Is it possible for me to find the code on the disk.
I have 3 disks for 3 computers which seem to have got mixed up,so I have
tried all 3 codes, but still get the error incorrect code.
Please help!
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
gloton wrote:
> When I try to reinstall XP after a computer crash, I get the message
> "incorrect code"
> Is it possible for me to find the code on the disk.
> I have 3 disks for 3 computers which seem to have got mixed up,so I
> have tried all 3 codes, but still get the error incorrect code.
> Please help!
Sounds like a typo.
No - the code is not stored on the CD.
Careful with mixing some letters and numbers... (5's look like S's, 0's look
like O's, 8's look like B's, etc.)
Is this an OEM copy?
Is the number coming off a sticker on the machine?
You can find out what codes were used on the other two machines - at least -
so you know which code you need to be concerned with:
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
gloton wrote:
> When I try to reinstall XP after a computer crash, I get the message
> "incorrect code"
> Is it possible for me to find the code on the disk.
> I have 3 disks for 3 computers which seem to have got mixed up,so I have
> tried all 3 codes, but still get the error incorrect code.
> Please help!
You need to examine the Product Key very carefully. It's awfully
easy to mistake a "B" for an "8," a "G" for a "6," an "S" for a "5," or
a "Q" for a "0" or "O." Fortunately, Microsoft had the good sense to
leave the "1's," "I's," "O's," and "0's" out of the equation. Also, be
sure that your <CapsLock> is _off_ while entering the Product Key --
this isn't supposed to make a difference, but I've seen it do so, on
rare occasions.
The Windows 25-character Product Key (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." It is not on the installation CD
in any way, shape, or form. If it was an OEM (factory installed)
license, it's stored on a label that the PC manufacturer affixed to
the exterior of the PC case, or on the bottom of a laptop.
To recover a lost Product Key:
If your system still runs, you should be able to use Belarc
Advisor from http://www.belarc.com/free_download.html to find the
Product Key. (If you have a factory-installed OEM license, and
haven't since reinstalled the OS, the revealed Product Key is probably
of the drive image used at the factory and not your specific Product
Key; therefore, it probably cannot be -- and definitely should not
be -- used for a re-installation.)
If it was a retail license and you have proof of purchase:
If it was an OEM license, you should contact the computer's
manufacturer; although very few manufacturers/vendors keep records of
the Product Keys they've sold, it's worth a try before you have to buy
a new license.
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