Dan

Distinguished
Dec 31, 2007
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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Help needed opening chm files please.
I downloaded the XXClone chm help file and then copied it to another folder
on the same drive. But when I open the file it just shows the
"Contents/Index/Search" in the left pane and the 'i' symbol and "The page
cannot be displayed" in the right hand pane. This has happened before with
other chm files too. They open okay if in the original folder it was
downloaded from but not when moved or copied to another folder.
Appreciate any advise on this.

Thanks

Dan
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Dan,

> I downloaded the XXClone chm help file and then copied it to another folder
> on the same drive. But when I open the file it just shows the
> "Contents/Index/Search" in the left pane and the 'i' symbol and "The page
> cannot be displayed" in the right hand pane. This has happened before with
> other chm files too. They open okay if in the original folder it was
> downloaded from but not when moved or copied to another folder.
> Appreciate any advise on this.

The HTML Help security update that Microsoft made available via Windows
Update in mid-June blocks access to help files that are downloaded from
the Internet or stored remotely, on a network drive. See if these
Knowledge Base articles help:

http://support.microsoft.com/?kbid=902225
http://support.microsoft.com/?kbid=896054

--
Pete (Microsoft Help MVP)
 

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