Need help removing Direct CD error message

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Richard, go to Start>Run type: msconfig click Ok and select
Startup Tab. Look there for an entry for Dir CD. If
there Uncheck.
"Richard in AZ" <me@mailinator.com> wrote in message
news:%23qaO3ZMrFHA.1788@tk2msftngp13.phx.gbl...
>A neighbor has a relatively new Dell computer. On startup it presents the
>following error message "Direct CD will cause Windows to become unstable
>and the drivers have been disabled." Then it gives the following web site
>for patch. http://www.roxio.com/en/jhtm/xpupd [...] ion=update .
>
> The computer never had Roxio's Direct CD installed. It came with Sonic's
> Record Now. I can find no trace of Roxio or Direct CD in the msconfig,
> in services or in the registry. Hence I can clear the cause of that
> message. We have run Spybot, Ad-aware and MS Antispyware several time and
> find no trace of spyware. AVG 7 finds no trace of virus problems.
>
> Also, the web site above always redirects us to a Roxio site to purchase
> the latest version of Roxio. Which we do not want to do. We can not get
> to a patch.
>
> The computer works okay after this error message is closed. But she is
> tired of the message.
>
> Any ideas.
>