Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
I think were getting warmer. I used the online virus scan and found nothing.
Good...I think. I ran SFC /scannow and it asked me for my XP cd. Now is
this something it always asks for? or does this mean that there is a
corrupted file in C:WINDOWS\System32\Dllcache folder? I only have a recovery
cd but I think the I386 folder is on my drive (I have to look for it) I will
change the necessary registry valuse to direct windows to these files on my
machine, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
CurrentVersion\Setup sourcepath I will try again later as I am now at
work away from my PC. One question though, If I put files back from the CD
with SFC, will it conflict with the files I downloaded from Windows Update?
Windows Update overwrites some system files...correct? So putting an older
version back in play will be okay? Thanks again......we're most likely on
the right path now.
"Ron Martell" wrote:
> "Deedlbug" <Deedlbug@discussions.microsoft.com> wrote:
>
> >Well.....no luck. I checked the automatically restart box and it was already
> >un-checked. Also no log of the event in the Event Viewer. As soon as I get
> >to the logon screen on Windows XP in safe mode, the computer restarts. I
> >also (today) started having trouble with my Symantec Antivirus. Strange...I
> >can launch a system scan, but the screen that comes up to display the
> >scanning progress, does not. The event viewer showed of a bunch of errors
> >with the antivirus also. Sigh....so I uninstalled Norton, and installed
> >Mcaffee. I did a scan and it found two viruses. Deleted those viruses. I
> >can't find a history in Mcafee so I forget what the names are. SO now I'm
> >running the Stinger app and probably won't have any luck, but is it possible
> >somehow my system files are corrupted somewhat and the only side effect is I
> >can't boot into safe mode? Or am I looking to far into this and the answer
> >is right under a mouse click. Thanks
> >
>
> Many possibilities given the information you have just posted.
>
> I would also suggest that you do a further virus scan with one of the
> free online virus scanning sites such as
>
http://housecall.trendmicro.com
>
> Once you are satisfied that your machine is clean then open a DOS
> command prompt window and enter the following command:
>
> SFC /SCANNOW
>
> and see if that will correct the Safe Mode booting problem.
>
> Failing to boot in Safe Mode but booting okay in normal mode implies
> that at least one of the generic device drivers that are used in Safe
> Mode for video, hard drive, and other components has become corrupted
> in some way. SFC should find and fix this.
>
> Good luck
>
> Ron Martell Duncan B.C. Canada
> --
> Microsoft MVP
> On-Line Help Computer Service
>
http://onlinehelp.bc.ca
>
> In memory of a dear friend Alex Nichol MVP
>
http://aumha.org/alex.htm
>