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unable to remove program

Last response: in Windows XP
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Anonymous
September 2, 2005 12:49:33 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I recently had to re-install my xp program and then tried to install a 1997
version of Lotus smart suite. I received a message that xp had a problem
with the program buy continued anyways. Now however, I have a Smart suite
Icon in my task bar and the listing of "Suite" at the top of my screen.

I have tried to remove them using the removal program and even going to the
search function to remove the references by hand. I keep getting a message
that the items cannot be removed and access is denied.

Any help would be appreciated. Thanks

More about : unable remove program

Anonymous
September 3, 2005 1:20:13 AM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Try going to Start>Run type: msconfig click Ok and select Startup.
Look for and entry for Lotus and uncheck if there.
Also, take a look in Control Panel>Add/Remove Programs and see if
there's an entry for Lotus. Uninstall if yes. Then
finally look in C:\Program Files and if there's a folder for Lotus
there delete it.



"tucker121210" <tucker121210@discussions.microsoft.com> wrote in message
news:2C94F8FA-BB51-4B77-AE9C-B2AB36CD7B17@microsoft.com...
>I recently had to re-install my xp program and then tried to install a 1997
> version of Lotus smart suite. I received a message that xp had a problem
> with the program buy continued anyways. Now however, I have a Smart suite
> Icon in my task bar and the listing of "Suite" at the top of my screen.
>
> I have tried to remove them using the removal program and even going to
> the
> search function to remove the references by hand. I keep getting a
> message
> that the items cannot be removed and access is denied.
>
> Any help would be appreciated. Thanks
!