Help and Support offline

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi,

This is my first post here.

I have been having an issue with Windows XP's Help & Support ever since I
installed Service Pack 2; under the "Did you know?" section it's supposed to
connect to the Internet and download new links, right? Well, it doesn't do
that anymore.

I did some Googling but failed to find anything helpful so far.

I've been using the built-in personal firewall ever since installing SP2,
which I'm guessing *may* have something to do with it. Then again, I guess
it could be something else...

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

From behind a proxy server or firewall, allow access to http://sa.windows.com

--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"Lukas Mariman" <lukas.mariman@skynet.be> wrote in message news:43192010$0$16760$ba620e4c@news.skynet.be...
> Hi,
>
> This is my first post here.
>
> I have been having an issue with Windows XP's Help & Support ever since I installed Service Pack 2; under the "Did you know?"
> section it's supposed to connect to the Internet and download new links, right? Well, it doesn't do that anymore.
>
> I did some Googling but failed to find anything helpful so far.
>
> I've been using the built-in personal firewall ever since installing SP2, which I'm guessing *may* have something to do with it.
> Then again, I guess it could be something else...
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> schreef in bericht
news:eloVVpIsFHA.3240@TK2MSFTNGP12.phx.gbl...
> From behind a proxy server or firewall, allow access to
> http://sa.windows.com

Thanks! I'll have to try that. This may sound silly though, but could you
tell me how to do that with Windows' SP2 firewall?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

IE, tools menu, options, security tab - highlight Trusted Zones click Sites button (uncheck require https://), Add

--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"Lukas Mariman" <lukas.mariman@skynet.be> wrote in message news:431a8551$0$12595$ba620e4c@news.skynet.be...
>
> "Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> schreef in bericht news:eloVVpIsFHA.3240@TK2MSFTNGP12.phx.gbl...
>> From behind a proxy server or firewall, allow access to http://sa.windows.com
>
> Thanks! I'll have to try that. This may sound silly though, but could you tell me how to do that with Windows' SP2 firewall?
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> schreef in bericht
news:uWVIuhUsFHA.1168@TK2MSFTNGP10.phx.gbl...
> IE, tools menu, options, security tab - highlight Trusted Zones click
> Sites button (uncheck require https://), Add

I tried it. It didn't change seem to change anything though. But thanks
anyway!

(If it helps, I'm using a Dutch version of Windows XP.)

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Try this fix . Helpfix.txt:
http://www.geocities.com/marfer_mvp/Helpfix.txt



--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"Lukas Mariman" <lukas.mariman@skynet.be> wrote in message news:431afb3c$0$29879$ba620e4c@news.skynet.be...
>
> "Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> schreef in bericht news:uWVIuhUsFHA.1168@TK2MSFTNGP10.phx.gbl...
>> IE, tools menu, options, security tab - highlight Trusted Zones click Sites button (uncheck require https://), Add
>
> I tried it. It didn't change seem to change anything though. But thanks anyway!
>
> (If it helps, I'm using a Dutch version of Windows XP.)
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> schreef in bericht
news:Ox0vDeWsFHA.436@TK2MSFTNGP12.phx.gbl...
> Try this fix . Helpfix.txt:
> http://www.geocities.com/marfer_mvp/Helpfix.txt

Thanks again. I'll give this a try ASAP...

 

[frodo]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"Did You Know..." not updating is a common, known issue. Don't worry too
much about it. The "headlines" are pretty mundane, you're really not
missing anything.

As long as you can do a search from within Help and Support and get some
knowledgebase hits, then H&S's connection to the internet is fine. Did You
Know will update occasionally, depending upon the phase of the moon... ;-)

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

<frodo@theshire.org> schreef in bericht
news:11hrbmq2849vj04@corp.supernews.com...
> "Did You Know..." not updating is a common, known issue. Don't worry too
> much about it. The "headlines" are pretty mundane, you're really not
> missing anything.
>
> As long as you can do a search from within Help and Support and get some
> knowledgebase hits, then H&S's connection to the internet is fine. Did You
> Know will update occasionally, depending upon the phase of the moon... ;-)

I agree, it's no big deal, it's just one of those little things that bug you
from time to time, I guess.