Can't scan for windows updates!

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Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

When I log onto www.windowsupdate.com, a pop-up appears and asks me to
install the ActiveX control "Windows Update". When I click "Install", nothing
happens. And the website can't scan for any available updates. Instead, it
displays an error message that says: "The website has encountered a problem
and cannot display the page you are trying to view." (Error #: 0x8DDD0004) I
don't know what to do??
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

When accessing the Update site, you receive the 0x8ddd0004 error

1. Accept the Windows Update ActiveX control when Internet Explorer asks if
you want to download it.

Important: To prevent security attacks, do not download a Windows Update
control if it is not signed by Microsoft, or if Internet Explorer tells you
that the control does not have a valid digital signature.

2. Log on as an administrator for this computer.
a. Click Start
b. Click Control Panel, and then double-click User Accounts.

If you do not have an adminstrator account, ask one of the administrators
listed to create one for you, and then log on using that account to visit
Windows Update.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:62E00ECE-2C02-476F-939A-15BCD40DFFF6@microsoft.com,
angelsoft <angelsoft@discussions.microsoft.com> hunted and pecked:
> When I log onto www.windowsupdate.com, a pop-up appears and asks me to
> install the ActiveX control "Windows Update". When I click "Install",
> nothing happens. And the website can't scan for any available updates.
> Instead, it displays an error message that says: "The website has
> encountered a problem and cannot display the page you are trying to
> view." (Error #: 0x8DDD0004) I don't know what to do??
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I already clicked "Install" to download the Windows Update ActiveX
control....but when I do, nothing happens and the window just closes. I don't
think it gets installed. And I'm already logged in as the administrator. I
still can't get it to scan for available updates.

"Wesley Vogel" wrote:

> When accessing the Update site, you receive the 0x8ddd0004 error
>
> 1. Accept the Windows Update ActiveX control when Internet Explorer asks if
> you want to download it.
>
> Important: To prevent security attacks, do not download a Windows Update
> control if it is not signed by Microsoft, or if Internet Explorer tells you
> that the control does not have a valid digital signature.
>
> 2. Log on as an administrator for this computer.
> a. Click Start
> b. Click Control Panel, and then double-click User Accounts.
>
> If you do not have an adminstrator account, ask one of the administrators
> listed to create one for you, and then log on using that account to visit
> Windows Update.
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:62E00ECE-2C02-476F-939A-15BCD40DFFF6@microsoft.com,
> angelsoft <angelsoft@discussions.microsoft.com> hunted and pecked:
> > When I log onto www.windowsupdate.com, a pop-up appears and asks me to
> > install the ActiveX control "Windows Update". When I click "Install",
> > nothing happens. And the website can't scan for any available updates.
> > Instead, it displays an error message that says: "The website has
> > encountered a problem and cannot display the page you are trying to
> > view." (Error #: 0x8DDD0004) I don't know what to do??
>
>
 
J

Jim

Distinguished
Mar 31, 2004
2,444
0
19,780
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"angelsoft" <angelsoft@discussions.microsoft.com> wrote in message
news:A8CBFF9D-4AB9-4680-A1EE-5EE80026054C@microsoft.com...
>I already clicked "Install" to download the Windows Update ActiveX
> control....but when I do, nothing happens and the window just closes. I
> don't
> think it gets installed. And I'm already logged in as the administrator. I
> still can't get it to scan for available updates.
Download Belarc and let it scan your system to see if ActiveX is present
(and if so what version).
Jim
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

WINUP-Third-Party Products That Conflict with Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;241234

"Software update incomplete" error message when you visit the Windows Update
Web site
http://support.microsoft.com/default.aspx?scid=kb;en-us;319585

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:A8CBFF9D-4AB9-4680-A1EE-5EE80026054C@microsoft.com,
angelsoft <angelsoft@discussions.microsoft.com> hunted and pecked:
> I already clicked "Install" to download the Windows Update ActiveX
> control....but when I do, nothing happens and the window just closes. I
> don't think it gets installed. And I'm already logged in as the
> administrator. I still can't get it to scan for available updates.
>
> "Wesley Vogel" wrote:
>
>> When accessing the Update site, you receive the 0x8ddd0004 error
>>
>> 1. Accept the Windows Update ActiveX control when Internet Explorer asks
>> if you want to download it.
>>
>> Important: To prevent security attacks, do not download a Windows Update
>> control if it is not signed by Microsoft, or if Internet Explorer tells
>> you that the control does not have a valid digital signature.
>>
>> 2. Log on as an administrator for this computer.
>> a. Click Start
>> b. Click Control Panel, and then double-click User Accounts.
>>
>> If you do not have an adminstrator account, ask one of the administrators
>> listed to create one for you, and then log on using that account to visit
>> Windows Update.
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:62E00ECE-2C02-476F-939A-15BCD40DFFF6@microsoft.com,
>> angelsoft <angelsoft@discussions.microsoft.com> hunted and pecked:
>>> When I log onto www.windowsupdate.com, a pop-up appears and asks me to
>>> install the ActiveX control "Windows Update". When I click "Install",
>>> nothing happens. And the website can't scan for any available updates.
>>> Instead, it displays an error message that says: "The website has
>>> encountered a problem and cannot display the page you are trying to
>>> view." (Error #: 0x8DDD0004) I don't know what to do??
 
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