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Packard bell recovery management reversed

Last response: in Windows 7
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Anonymous
a b $ Windows 7
July 23, 2010 6:38:06 AM

I've done step 2 on the packard bell recovery management - reload drivers and retain user data etc.. can this process be reversed - is there an earlier restore point that i can go back to?
Anonymous
a b $ Windows 7
July 28, 2010 6:28:05 AM

cassandraf_winteam said:
Hi Esmeorr,

Have you tried restoring your computer to an earlier time using System Restore? http://windows.microsoft.com/en-us/windows7/What-is-Sys...

Cassandra
Microsoft Windows Outreach


Hi Cassandra

I've checked if it is possible, unfortunately not, step 2 of the Packard bell recovery management, reloads your operating system and retain user data, and it obviously all installed programmes that you installed after purchasing your desktop.
I do have another question, do you know if it would keep all your emails on the drive? When make the recovery cd's and do step 2 it surely makes a backup of all user data? but we cannot find any emails on the harddrive. I use windows live, does it then work differently than outlook express in storing your emails?
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July 28, 2010 10:18:29 PM

I couldn't find any definitive information on weather of not you would lose your emails after a system restore. But you probably should back them up just in case, take a look at this site for all the steps you will need to take!

http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!13185.entry

I hope this helps!

Brett M,
Windows Outreach Team
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Anonymous
a b $ Windows 7
July 29, 2010 9:48:15 AM

Thanks Everyone!

Did sort it out, used the recovery cd's, disk 2, made an image file of windowslive, copied the two files to the harddrive and then used recuva.com to extract all mails. Worked like a dream! But next time i'll rather backup all mails!
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a b $ Windows 7
July 29, 2010 6:19:55 PM

Great to hear! Thanks for the follow-up. If you ever need to back-up your mail in the future, the link that Brett provided you with will do the trick :) 

Cheers,
Cassandra
Microsoft Windows Outreach
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