Packard bell recovery management reversed

[Guest]

I've done step 2 on the packard bell recovery management - reload drivers and retain user data etc.. can this process be reversed - is there an earlier restore point that i can go back to?

 

[cassandraf_winteam]

Hi Esmeorr,

Have you tried restoring your computer to an earlier time using System Restore? http://windows.microsoft.com/en-us/windows7/What-is-System-Restore

Cassandra
Microsoft Windows Outreach

 

[Guest]

Hi Esmeorr,

Have you tried restoring your computer to an earlier time using System Restore? http://windows.microsoft.com/en-us/windows7/What-is-System-Restore

Cassandra
Microsoft Windows Outreach

Hi Cassandra

I've checked if it is possible, unfortunately not, step 2 of the Packard bell recovery management, reloads your operating system and retain user data, and it obviously all installed programmes that you installed after purchasing your desktop.
I do have another question, do you know if it would keep all your emails on the drive? When make the recovery cd's and do step 2 it surely makes a backup of all user data? but we cannot find any emails on the harddrive. I use windows live, does it then work differently than outlook express in storing your emails?

 

[bmathews]

I couldn't find any definitive information on weather of not you would lose your emails after a system restore. But you probably should back them up just in case, take a look at this site for all the steps you will need to take!

http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!13185.entry

I hope this helps!

Brett M,
Windows Outreach Team

 

[Guest]

Thanks Everyone!

Did sort it out, used the recovery cd's, disk 2, made an image file of windowslive, copied the two files to the harddrive and then used recuva.com to extract all mails. Worked like a dream! But next time i'll rather backup all mails!

 

[cassandraf_winteam]

Great to hear! Thanks for the follow-up. If you ever need to back-up your mail in the future, the link that Brett provided you with will do the trick

Cheers,
Cassandra
Microsoft Windows Outreach