IE Repair with sp2

[Jerry]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I am running XP Pro with SP2 and having an issue with End Program
IEXPLORER.EXE on reboot or shutdown.

I wanted to try a repair of ie to see if this would correct the problem.

The first thing I tried was this:
With the xp slipstreamed CD in the cdrom
a.. From the Start menu, select Run.
b.. In the Open field, type sfc /scannow (Note: There is a space between
sfc and /scannow)
c.. Select the OK button.
d.. Follow the prompts throughout the System File Checker process.
e.. Reboot the computer when System File Checker completes.
I got this popup: Files that are required to run properly must be copied to
the DLL cache. Insert your XP Professional Service Pack 2 CD now.
Note that CD was already in the cdrom and had booted up fine.
There are 3 buttons, Retry (fails to work), More Info which says "Possible
reasons are 1. You have inserted the wrong CD or 2. CDrom is not working
functioning. AS noted above, neither of these can be correct.

So now I tried this Method:
a.. From the Start menu, select Search, select All Files and Folders.
b.. Select More Advanced Options and place a checkmark beside Search
Hidden Files and Folders option.
c.. Ensure that Search System Folders and Search Subfolders are also
checked.
d.. In the All or Part of the File Name box, type ie.inf
e.. In the Look In drop-down menu, select C: or the letter of the hard
drive that contains the Windows folder.
f.. Click the Search button.
g.. In the search results pane, find the ie.inf file located in
Windows\Inf folder.
h.. Right click the ie.inf file and click Install on the context menu.
i.. Reboot the computer when the file copy process is complete.
Again it needed the xp cd which I had in the CD rom. Here is where
confusion started. I did a search on the xp cd and NO ie.inf file was
found. I did find iexplore.exe and installed it.

Is this what I should have done?


Only thing I saw on reboot was that I was asked if I wanted IE to be my
default browser <only browser I use is IE> which I answered yes.

BTW this did NOT fix the End Program issue.

 

[galen]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

In news:hwBSe.50538$ou5.310874@twister.southeast.rr.com,
Jerry <jhuffman@triad.rr.com> had this to say:

My reply is at the bottom of your sent message:

> I am running XP Pro with SP2 and having an issue with End Program
> IEXPLORER.EXE on reboot or shutdown.
>
> I wanted to try a repair of ie to see if this would correct the
> problem.
> The first thing I tried was this:
> With the xp slipstreamed CD in the cdrom
> a.. From the Start menu, select Run.
> b.. In the Open field, type sfc /scannow (Note: There is a space
> between sfc and /scannow)
> c.. Select the OK button.
> d.. Follow the prompts throughout the System File Checker process.
> e.. Reboot the computer when System File Checker completes.
> I got this popup: Files that are required to run properly must be
> copied to the DLL cache. Insert your XP Professional Service Pack 2
> CD now. Note that CD was already in the cdrom and had booted up fine.
> There are 3 buttons, Retry (fails to work), More Info which says
> "Possible reasons are 1. You have inserted the wrong CD or 2. CDrom
> is not working functioning. AS noted above, neither of these can be
> correct.
> So now I tried this Method:
> a.. From the Start menu, select Search, select All Files and Folders.
> b.. Select More Advanced Options and place a checkmark beside Search
> Hidden Files and Folders option.
> c.. Ensure that Search System Folders and Search Subfolders are also
> checked.
> d.. In the All or Part of the File Name box, type ie.inf
> e.. In the Look In drop-down menu, select C: or the letter of the
> hard drive that contains the Windows folder.
> f.. Click the Search button.
> g.. In the search results pane, find the ie.inf file located in
> Windows\Inf folder.
> h.. Right click the ie.inf file and click Install on the context
> menu. i.. Reboot the computer when the file copy process is complete.
> Again it needed the xp cd which I had in the CD rom. Here is where
> confusion started. I did a search on the xp cd and NO ie.inf file was
> found. I did find iexplore.exe and installed it.
>
> Is this what I should have done?
>
>
> Only thing I saw on reboot was that I was asked if I wanted IE to be
> my default browser <only browser I use is IE> which I answered yes.
>
> BTW this did NOT fix the End Program issue.

It's likely that a repair installation of IE may not work. The bottom-most
entry on this page is still valid for SP2 IIRC.

How to reinstall or repair Internet Explorer and Outlook Express in ... :
http://support.microsoft.com/default.aspx?kbid=318378

However I'd recommend checking for malware:

Malware Cleaning :
http://kgiii.info/windows/all/general/malwarefix.html

Galen
--

"You know that a conjurer gets no credit when once he has explained his
trick; and if I show you too much of my method of working, you will
come to the conclusion that I am a very ordinary individual after all."

Sherlock Holmes

 

[Jerry]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thanks for the response, but those are instructions I used and did NOT
answer the question.
"Galen" <galennews@gmail.com> wrote in message
news:e%23wbpkVsFHA.436@TK2MSFTNGP12.phx.gbl...
> In news:hwBSe.50538$ou5.310874@twister.southeast.rr.com,
> Jerry <jhuffman@triad.rr.com> had this to say:
>
> My reply is at the bottom of your sent message:
>
>> I am running XP Pro with SP2 and having an issue with End Program
>> IEXPLORER.EXE on reboot or shutdown.
>>
>> I wanted to try a repair of ie to see if this would correct the
>> problem.
>> The first thing I tried was this:
>> With the xp slipstreamed CD in the cdrom
>> a.. From the Start menu, select Run.
>> b.. In the Open field, type sfc /scannow (Note: There is a space
>> between sfc and /scannow)
>> c.. Select the OK button.
>> d.. Follow the prompts throughout the System File Checker process.
>> e.. Reboot the computer when System File Checker completes.
>> I got this popup: Files that are required to run properly must be
>> copied to the DLL cache. Insert your XP Professional Service Pack 2
>> CD now. Note that CD was already in the cdrom and had booted up fine.
>> There are 3 buttons, Retry (fails to work), More Info which says
>> "Possible reasons are 1. You have inserted the wrong CD or 2. CDrom
>> is not working functioning. AS noted above, neither of these can be
>> correct.
>> So now I tried this Method:
>> a.. From the Start menu, select Search, select All Files and Folders.
>> b.. Select More Advanced Options and place a checkmark beside Search
>> Hidden Files and Folders option.
>> c.. Ensure that Search System Folders and Search Subfolders are also
>> checked.
>> d.. In the All or Part of the File Name box, type ie.inf
>> e.. In the Look In drop-down menu, select C: or the letter of the
>> hard drive that contains the Windows folder.
>> f.. Click the Search button.
>> g.. In the search results pane, find the ie.inf file located in
>> Windows\Inf folder.
>> h.. Right click the ie.inf file and click Install on the context
>> menu. i.. Reboot the computer when the file copy process is complete.
>> Again it needed the xp cd which I had in the CD rom. Here is where
>> confusion started. I did a search on the xp cd and NO ie.inf file was
>> found. I did find iexplore.exe and installed it.
>>
>> Is this what I should have done?
>>
>>
>> Only thing I saw on reboot was that I was asked if I wanted IE to be
>> my default browser <only browser I use is IE> which I answered yes.
>>
>> BTW this did NOT fix the End Program issue.
>
> It's likely that a repair installation of IE may not work. The bottom-most
> entry on this page is still valid for SP2 IIRC.
>
> How to reinstall or repair Internet Explorer and Outlook Express in ... :
> http://support.microsoft.com/default.aspx?kbid=318378
>
> However I'd recommend checking for malware:
>
> Malware Cleaning :
> http://kgiii.info/windows/all/general/malwarefix.html
>
> Galen
> --
>
> "You know that a conjurer gets no credit when once he has explained his
> trick; and if I show you too much of my method of working, you will
> come to the conclusion that I am a very ordinary individual after all."
>
> Sherlock Holmes
>

 

[galen]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

In news:E3VSe.58728$ou5.401191@twister.southeast.rr.com,
Jerry <jhuffman@triad.rr.com> had this to say:

My reply is at the bottom of your sent message:

> Thanks for the response, but those are instructions I used and did NOT
> answer the question.
> "Galen" <galennews@gmail.com> wrote in message
> news:e%23wbpkVsFHA.436@TK2MSFTNGP12.phx.gbl...
>> In news:hwBSe.50538$ou5.310874@twister.southeast.rr.com,
>> Jerry <jhuffman@triad.rr.com> had this to say:
>>
>> My reply is at the bottom of your sent message:
>>
>>> I am running XP Pro with SP2 and having an issue with End Program
>>> IEXPLORER.EXE on reboot or shutdown.
>>>
>>> I wanted to try a repair of ie to see if this would correct the
>>> problem.
>>> The first thing I tried was this:
>>> With the xp slipstreamed CD in the cdrom
>>> a.. From the Start menu, select Run.
>>> b.. In the Open field, type sfc /scannow (Note: There is a space
>>> between sfc and /scannow)
>>> c.. Select the OK button.
>>> d.. Follow the prompts throughout the System File Checker process.
>>> e.. Reboot the computer when System File Checker completes.
>>> I got this popup: Files that are required to run properly must be
>>> copied to the DLL cache. Insert your XP Professional Service Pack 2
>>> CD now. Note that CD was already in the cdrom and had booted up
>>> fine. There are 3 buttons, Retry (fails to work), More Info which
>>> says "Possible reasons are 1. You have inserted the wrong CD or 2. CDrom
>>> is not working functioning. AS noted above, neither of these
>>> can be correct.
>>> So now I tried this Method:
>>> a.. From the Start menu, select Search, select All Files and
>>> Folders. b.. Select More Advanced Options and place a checkmark
>>> beside Search Hidden Files and Folders option.
>>> c.. Ensure that Search System Folders and Search Subfolders are
>>> also checked.
>>> d.. In the All or Part of the File Name box, type ie.inf
>>> e.. In the Look In drop-down menu, select C: or the letter of the
>>> hard drive that contains the Windows folder.
>>> f.. Click the Search button.
>>> g.. In the search results pane, find the ie.inf file located in
>>> Windows\Inf folder.
>>> h.. Right click the ie.inf file and click Install on the context
>>> menu. i.. Reboot the computer when the file copy process is
>>> complete. Again it needed the xp cd which I had in the CD rom. Here is
>>> where confusion started. I did a search on the xp cd and
>>> NO ie.inf file was found. I did find iexplore.exe and installed it.
>>>
>>> Is this what I should have done?
>>>
>>>
>>> Only thing I saw on reboot was that I was asked if I wanted IE to be
>>> my default browser <only browser I use is IE> which I answered yes.
>>>
>>> BTW this did NOT fix the End Program issue.
>>
>> It's likely that a repair installation of IE may not work. The
>> bottom-most entry on this page is still valid for SP2 IIRC.
>>
>> How to reinstall or repair Internet Explorer and Outlook Express in
>> ... : http://support.microsoft.com/default.aspx?kbid=318378
>>
>> However I'd recommend checking for malware:
>>
>> Malware Cleaning :
>> http://kgiii.info/windows/all/general/malwarefix.html
>>
>> Galen
>> --
>>
>> "You know that a conjurer gets no credit when once he has explained
>> his trick; and if I show you too much of my method of working, you
>> will come to the conclusion that I am a very ordinary individual after
>> all." Sherlock Holmes

Having read and re-read your post I'm not entirely sure that re-installing
IE would do you any good. That's why I included the link for the malware
scan. It is possible that you have malware infesting your PC and another
possible cause would be a poorly writen (albeit well intentioned perhaps)
BHO loaded that could be causing symptoms such as these. The malware
scanning/cleaning link above would be where I'd begin. After that I'd take a
peek to see what you have for Browser Helper Objects loading with IE.

BHODemon 2.0:
http://www.definitivesolutions.com/bhodemon.htm

Galen
--

"You know that a conjurer gets no credit when once he has explained his
trick; and if I show you too much of my method of working, you will
come to the conclusion that I am a very ordinary individual after all."

Sherlock Holmes

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

My experience with IE 6 (OE 6) problem stem from a corrupted TCP/IP protocol
stack. I usually run "winsockxpfix.exe" which will reset the stack back to
Microsoft standard TCP/IP protocol stack. If you have installed any other
special protocols (ie: enhanced VPN client protocols not delivered with
XP), then you will need to re-install those protocols/programs.


"Galen" <galennews@gmail.com> wrote in message
news:%23nB5DppsFHA.332@tk2msftngp13.phx.gbl...
> In news:E3VSe.58728$ou5.401191@twister.southeast.rr.com,
> Jerry <jhuffman@triad.rr.com> had this to say:
>
> My reply is at the bottom of your sent message:
>
>> Thanks for the response, but those are instructions I used and did NOT
>> answer the question.
>> "Galen" <galennews@gmail.com> wrote in message
>> news:e%23wbpkVsFHA.436@TK2MSFTNGP12.phx.gbl...
>>> In news:hwBSe.50538$ou5.310874@twister.southeast.rr.com,
>>> Jerry <jhuffman@triad.rr.com> had this to say:
>>>
>>> My reply is at the bottom of your sent message:
>>>
>>>> I am running XP Pro with SP2 and having an issue with End Program
>>>> IEXPLORER.EXE on reboot or shutdown.
>>>>
>>>> I wanted to try a repair of ie to see if this would correct the
>>>> problem.
>>>> The first thing I tried was this:
>>>> With the xp slipstreamed CD in the cdrom
>>>> a.. From the Start menu, select Run.
>>>> b.. In the Open field, type sfc /scannow (Note: There is a space
>>>> between sfc and /scannow)
>>>> c.. Select the OK button.
>>>> d.. Follow the prompts throughout the System File Checker process.
>>>> e.. Reboot the computer when System File Checker completes.
>>>> I got this popup: Files that are required to run properly must be
>>>> copied to the DLL cache. Insert your XP Professional Service Pack 2
>>>> CD now. Note that CD was already in the cdrom and had booted up
>>>> fine. There are 3 buttons, Retry (fails to work), More Info which
>>>> says "Possible reasons are 1. You have inserted the wrong CD or 2.
>>>> CDrom is not working functioning. AS noted above, neither of these
>>>> can be correct.
>>>> So now I tried this Method:
>>>> a.. From the Start menu, select Search, select All Files and
>>>> Folders. b.. Select More Advanced Options and place a checkmark
>>>> beside Search Hidden Files and Folders option.
>>>> c.. Ensure that Search System Folders and Search Subfolders are
>>>> also checked.
>>>> d.. In the All or Part of the File Name box, type ie.inf
>>>> e.. In the Look In drop-down menu, select C: or the letter of the
>>>> hard drive that contains the Windows folder.
>>>> f.. Click the Search button.
>>>> g.. In the search results pane, find the ie.inf file located in
>>>> Windows\Inf folder.
>>>> h.. Right click the ie.inf file and click Install on the context
>>>> menu. i.. Reboot the computer when the file copy process is
>>>> complete. Again it needed the xp cd which I had in the CD rom. Here is
>>>> where confusion started. I did a search on the xp cd and
>>>> NO ie.inf file was found. I did find iexplore.exe and installed it.
>>>>
>>>> Is this what I should have done?
>>>>
>>>>
>>>> Only thing I saw on reboot was that I was asked if I wanted IE to be
>>>> my default browser <only browser I use is IE> which I answered yes.
>>>>
>>>> BTW this did NOT fix the End Program issue.
>>>
>>> It's likely that a repair installation of IE may not work. The
>>> bottom-most entry on this page is still valid for SP2 IIRC.
>>>
>>> How to reinstall or repair Internet Explorer and Outlook Express in
>>> ... : http://support.microsoft.com/default.aspx?kbid=318378
>>>
>>> However I'd recommend checking for malware:
>>>
>>> Malware Cleaning :
>>> http://kgiii.info/windows/all/general/malwarefix.html
>>>
>>> Galen
>>> --
>>>
>>> "You know that a conjurer gets no credit when once he has explained
>>> his trick; and if I show you too much of my method of working, you
>>> will come to the conclusion that I am a very ordinary individual after
>>> all." Sherlock Holmes
>
> Having read and re-read your post I'm not entirely sure that re-installing
> IE would do you any good. That's why I included the link for the malware
> scan. It is possible that you have malware infesting your PC and another
> possible cause would be a poorly writen (albeit well intentioned perhaps)
> BHO loaded that could be causing symptoms such as these. The malware
> scanning/cleaning link above would be where I'd begin. After that I'd take
> a peek to see what you have for Browser Helper Objects loading with IE.
>
> BHODemon 2.0:
> http://www.definitivesolutions.com/bhodemon.htm
>
> Galen
> --
>
> "You know that a conjurer gets no credit when once he has explained his
> trick; and if I show you too much of my method of working, you will
> come to the conclusion that I am a very ordinary individual after all."
>
> Sherlock Holmes
>

 

[Jerry]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

As far as I know nothing new has been added in the last 6 weeks other than
the latest XP updates. Nothing I could do fixed the problem. The question
I asked was "Did I use the correct procedure to reinstall IE?".

I have fixed the problem for the time being and time will tell if it works.
I had a ghost image that I made on 8/1/05, so I put the ghost image back and
updated XP, the Antivirus and anything else needing updates. So far, so good
as everything is running normal again.

I would just like to know what caused the freaking problem to start with
LOL.

"Yves Leclerc" <yleclercNOSPAM@sympatico.ca> wrote in message
news:u4MgaV8sFHA.1204@TK2MSFTNGP15.phx.gbl...
> My experience with IE 6 (OE 6) problem stem from a corrupted TCP/IP
> protocol stack. I usually run "winsockxpfix.exe" which will reset the
> stack back to Microsoft standard TCP/IP protocol stack. If you have
> installed any other special protocols (ie: enhanced VPN client protocols
> not delivered with XP), then you will need to re-install those
> protocols/programs.
>
>
> "Galen" <galennews@gmail.com> wrote in message
> news:%23nB5DppsFHA.332@tk2msftngp13.phx.gbl...
>> In news:E3VSe.58728$ou5.401191@twister.southeast.rr.com,
>> Jerry <jhuffman@triad.rr.com> had this to say:
>>
>> My reply is at the bottom of your sent message:
>>
>>> Thanks for the response, but those are instructions I used and did NOT
>>> answer the question.
>>> "Galen" <galennews@gmail.com> wrote in message
>>> news:e%23wbpkVsFHA.436@TK2MSFTNGP12.phx.gbl...
>>>> In news:hwBSe.50538$ou5.310874@twister.southeast.rr.com,
>>>> Jerry <jhuffman@triad.rr.com> had this to say:
>>>>
>>>> My reply is at the bottom of your sent message:
>>>>
>>>>> I am running XP Pro with SP2 and having an issue with End Program
>>>>> IEXPLORER.EXE on reboot or shutdown.
>>>>>
>>>>> I wanted to try a repair of ie to see if this would correct the
>>>>> problem.
>>>>> The first thing I tried was this:
>>>>> With the xp slipstreamed CD in the cdrom
>>>>> a.. From the Start menu, select Run.
>>>>> b.. In the Open field, type sfc /scannow (Note: There is a space
>>>>> between sfc and /scannow)
>>>>> c.. Select the OK button.
>>>>> d.. Follow the prompts throughout the System File Checker process.
>>>>> e.. Reboot the computer when System File Checker completes.
>>>>> I got this popup: Files that are required to run properly must be
>>>>> copied to the DLL cache. Insert your XP Professional Service Pack 2
>>>>> CD now. Note that CD was already in the cdrom and had booted up
>>>>> fine. There are 3 buttons, Retry (fails to work), More Info which
>>>>> says "Possible reasons are 1. You have inserted the wrong CD or 2.
>>>>> CDrom is not working functioning. AS noted above, neither of these
>>>>> can be correct.
>>>>> So now I tried this Method:
>>>>> a.. From the Start menu, select Search, select All Files and
>>>>> Folders. b.. Select More Advanced Options and place a checkmark
>>>>> beside Search Hidden Files and Folders option.
>>>>> c.. Ensure that Search System Folders and Search Subfolders are
>>>>> also checked.
>>>>> d.. In the All or Part of the File Name box, type ie.inf
>>>>> e.. In the Look In drop-down menu, select C: or the letter of the
>>>>> hard drive that contains the Windows folder.
>>>>> f.. Click the Search button.
>>>>> g.. In the search results pane, find the ie.inf file located in
>>>>> Windows\Inf folder.
>>>>> h.. Right click the ie.inf file and click Install on the context
>>>>> menu. i.. Reboot the computer when the file copy process is
>>>>> complete. Again it needed the xp cd which I had in the CD rom. Here is
>>>>> where confusion started. I did a search on the xp cd and
>>>>> NO ie.inf file was found. I did find iexplore.exe and installed it.
>>>>>
>>>>> Is this what I should have done?
>>>>>
>>>>>
>>>>> Only thing I saw on reboot was that I was asked if I wanted IE to be
>>>>> my default browser <only browser I use is IE> which I answered yes.
>>>>>
>>>>> BTW this did NOT fix the End Program issue.
>>>>
>>>> It's likely that a repair installation of IE may not work. The
>>>> bottom-most entry on this page is still valid for SP2 IIRC.
>>>>
>>>> How to reinstall or repair Internet Explorer and Outlook Express in
>>>> ... : http://support.microsoft.com/default.aspx?kbid=318378
>>>>
>>>> However I'd recommend checking for malware:
>>>>
>>>> Malware Cleaning :
>>>> http://kgiii.info/windows/all/general/malwarefix.html
>>>>
>>>> Galen
>>>> --
>>>>
>>>> "You know that a conjurer gets no credit when once he has explained
>>>> his trick; and if I show you too much of my method of working, you
>>>> will come to the conclusion that I am a very ordinary individual after
>>>> all." Sherlock Holmes
>>
>> Having read and re-read your post I'm not entirely sure that
>> re-installing IE would do you any good. That's why I included the link
>> for the malware scan. It is possible that you have malware infesting your
>> PC and another possible cause would be a poorly writen (albeit well
>> intentioned perhaps) BHO loaded that could be causing symptoms such as
>> these. The malware scanning/cleaning link above would be where I'd begin.
>> After that I'd take a peek to see what you have for Browser Helper
>> Objects loading with IE.
>>
>> BHODemon 2.0:
>> http://www.definitivesolutions.com/bhodemon.htm
>>
>> Galen
>> --
>>
>> "You know that a conjurer gets no credit when once he has explained his
>> trick; and if I show you too much of my method of working, you will
>> come to the conclusion that I am a very ordinary individual after all."
>>
>> Sherlock Holmes
>>
>
>