Blue screen error message and crash upon return from stand..

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

All too often, when I bring my computer back up from standby mode, I get the
following error message on the blue-screen: "invalid_queue_work_item" and my
computer crashes and restarts.

Any idea why this is happening and what I can do about it? Thanks!

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Josh,

Thanks for responding.

I will try your suggestion if I crash again, but after doing a bit of
research, I think the problem might be a CD I had in my drive. It was the
software CD for the BlackBerry 7100t I just got last week. I had left it in
the drive until now, but have since removed.

I'll let you know what happens. Thanks again!


"Joshua Smith [MSFT]" wrote:

> Hi Shappy0869,
>
> To determine what driver is causing the problem I need you to enable driver
> verifier.
> Steps:
> 1) Windows Key + R
> 2) Type in 'verifier' and hit enter
> 3) Make sure 'Create Standard Setting' is selected and hit next
> 4) Click on 'Select all drivers installed on this computer' and hit Finish
> 5) Reboot
>
> There is a possibility that your computer will crash on reboot. If this
> occurs hit F8 when rebooting just before the windows logo screen and select
> the safe mode boot option. Follow the same steps above but on step 4 choose
> 'Select driver names from a list'; hit next; check the box next to any
> driver where the provider is not Microsoft; hit Finish; reboot.
>
> This will slow the performance of you computer a little while enabled but
> will hopefully catch the driver causing corruption. Next time you crash
> the blue screen will hopefully say something like
> "DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
> corresponding minidump (by default it is at c:\windows\Minidump ) my way.
> If you have any questions or I didn't explain something well enough don't
> hesitate to e-mail me (remove "online" ) back. Good Luck,
>
>
> Joshua Smith
> OpenGL Test Lab
> Microsoft
> -----
>
> Get Secure! www.microsoft.com/security
>
> This posting is provided "AS IS" with no warranties, and confers no rights
>
>
> "shappy0869" <shappy0869@discussions.microsoft.com> wrote in message
> news:58DE3EB3-B9CD-4EF0-BCAD-0850993D1D8E@microsoft.com...
> > All too often, when I bring my computer back up from standby mode, I get
> > the
> > following error message on the blue-screen: "invalid_queue_work_item" and
> > my
> > computer crashes and restarts.
> >
> > Any idea why this is happening and what I can do about it? Thanks!
>
>
>