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Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
Hi people,
I have a genuine Windows XP Home with SP2 (on a HP Pavilion 1125 notebook)
connected to internet (cable) via a LAN through its wireless port.
Since about 2 weeks ago, whenever I launch IE6 (no matter what home page),
it becomes unresponsive and the TaskBar reveals it's using > 90% CPU.
I have Automatic Windows Update; and even so I manually checked for updates
and there were no critical ones to install.
The machine came with Norton AV and the XP firewall ON.. but about 2 weeks
ago its subscription was over and it took me about 3 days to buy and install
Norton Interner Security. Thus, the machine run with an overdue AV for about
3 days (but with the firewall still on). I had also installed (from the
beginnig) Microsoft Anti-Spyware and enabled RealTime protection.
This is my wife's notebook so I took some time to investigate the problem
When I finally did, I installed Norton Internet Security, updated it, turned
off XP firewall, and a first virus scan found no virues.
Then I encountered that MS Anti Spyware was "expired" so I had to uninstall
it and re-install it again. On the first scan, it found a couple of spyware
startups: One named "" (or some space-like char sequence) and another I
don't quite remember how it was called, but it had a name of the form:
"apparently_normal.exe <garbage chars>")
After the anti-spyware scan, I rebooted but the problem persisted.
So I launched MS anti-spyware again and looked at the startup programs,
ActiveXs and BHOs manually.
There were still a couple of strictly unnecesary startups, ActiveXs and BHOs
that I removed.
I left in only Google toolbar and dekstop, DAP, iTunes and Java.
After reboot the problem persisted.
So I looked at the services.
I disbled all services not from Microsoft nor Symantec (and hardware
related)
Yet after reboot the problem persists... and now I'm out of ideas...
Any help greatly appreciated.
Fernando Cacciola
SciSoft
Hi people,
I have a genuine Windows XP Home with SP2 (on a HP Pavilion 1125 notebook)
connected to internet (cable) via a LAN through its wireless port.
Since about 2 weeks ago, whenever I launch IE6 (no matter what home page),
it becomes unresponsive and the TaskBar reveals it's using > 90% CPU.
I have Automatic Windows Update; and even so I manually checked for updates
and there were no critical ones to install.
The machine came with Norton AV and the XP firewall ON.. but about 2 weeks
ago its subscription was over and it took me about 3 days to buy and install
Norton Interner Security. Thus, the machine run with an overdue AV for about
3 days (but with the firewall still on). I had also installed (from the
beginnig) Microsoft Anti-Spyware and enabled RealTime protection.
This is my wife's notebook so I took some time to investigate the problem
When I finally did, I installed Norton Internet Security, updated it, turned
off XP firewall, and a first virus scan found no virues.
Then I encountered that MS Anti Spyware was "expired" so I had to uninstall
it and re-install it again. On the first scan, it found a couple of spyware
startups: One named "" (or some space-like char sequence) and another I
don't quite remember how it was called, but it had a name of the form:
"apparently_normal.exe <garbage chars>")
After the anti-spyware scan, I rebooted but the problem persisted.
So I launched MS anti-spyware again and looked at the startup programs,
ActiveXs and BHOs manually.
There were still a couple of strictly unnecesary startups, ActiveXs and BHOs
that I removed.
I left in only Google toolbar and dekstop, DAP, iTunes and Java.
After reboot the problem persisted.
So I looked at the services.
I disbled all services not from Microsoft nor Symantec (and hardware
related)
Yet after reboot the problem persists... and now I'm out of ideas...
Any help greatly appreciated.
Fernando Cacciola
SciSoft