Weird problem with video card driver

ecs33

July 24, 2010 5:10:41 PM

Hello,

I have this weird issue where my computer either freezes up completely or freezes up and restarts shortly after logging into Windows. When it does restart I get the nvldmkm.sys error that seems to be quite common with Windows 7.

However, after about 2 or 3 times of freezing, it will stop completely and my system will be stable. This only happens when my PC has been off for a while and I turn it back on. It's not a backbreaking issue but it is annoying and may be symptomatic of a more serious problem that could bite me in the butt later, so I want to get this figured out.

When I get the freeze and restart, the system is able to create a dump file for me. Here is the contents of that dump file:

---------------------------------------------------------------------------------------------------------------------------
Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80088664e0, fffff880104f5d00, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+6eed00 )

Followup: MachineOwner
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And this only happens on the desktop! After 5-10 minutes, when my system is stable, I can run games and do whatever just fine.

I ran checkdsk on my system drive and ran 2 passes of memory check, all was fine.

Below are my specs:

MSI H55M-P31 motherboard
4GB G-skill DDR3-1333 PC10600
EVGA Nvidia GTX 470
i7 875k @ 2.93 ghz
PC Power Supply and cooling 610 watt PSU
WD 150GB 10000RPM drive
Hitachi 1TB 7200RPM drive

Thanks in advance for any help you can give me on this matter!

More about : weird problem video card driver

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ecs33

July 24, 2010 5:11:22 PM

Also, I have reinstalled the drivers multiple times (and driver sweep).

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ecs33

July 24, 2010 5:32:50 PM

I used analyze-v and found more dump data:

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80088664e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880104f5d00, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
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FAULTING_IP:
nvlddmkm+6eed00
fffff880`104f5d00 4883ec28 sub rsp,28h

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0x116

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`03fadb88 fffff880`10ad3ef8 : 00000000`00000116 fffffa80`088664e0 fffff880`104f5d00 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`03fadb90 fffff880`10aa7867 : fffff880`104f5d00 fffffa80`07753000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`03fadbd0 fffff880`10ad3d07 : fffffa80`ffffd87b ffffffff`fffe7960 fffffa80`088664e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`03fadc80 fffff880`10ba2ec1 : fffffa80`0781c010 00000000`00000080 00000000`00000000 fffffa80`0774f010 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`03fadd00 fffff800`0316ea86 : 00000000`027f5dca fffffa80`0776c060 fffffa80`03c719e0 fffffa80`0776c060 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`03fadd40 fffff800`02ea7b06 : fffff800`03043e80 fffffa80`0776c060 fffff800`03051c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03fadd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
nvlddmkm+6eed00
fffff880`104f5d00 4883ec28 sub rsp,28h

SYMBOL_NAME: nvlddmkm+6eed00

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4c0d6fd7

FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner

IS this a TDR issue? Should I increase the timeout value? Where in the registry is this?

Thanks!

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ecs33

July 25, 2010 3:25:35 PM

Anyone have any ideas? It still takes 2-3 tries of booting after being off for through the night before it becomes stable.

I also didn't see any TDR fields in the graphicdrivers key.

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