System Information command not working

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

"Marty" <nospam@nospam.com> wrote in message
news:uTFxCGWtFHA.1256@TK2MSFTNGP09.phx.gbl...
> When I select start > All Programs > Accessories > System Tools > System
> Information, it opens "Help and Support Center" instead of "System
> Information" window.
>
> This didn't happen before, has there been an update to WinXP that has
> changed this setting or more likely I've had a virus/worm damage my
> system?
>
> Also, running the file "msinfo32.exe" opens Help and Support Center. Is
> this normal?
>
> I would appreciate some help on this matter.
>
> Cheers,
>
> Marty

Check out this Tiny:
http://tinyurl.com/c227f

which is the same as:
http://groups.google.com/group/mic [...] 24ad7be02a

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Super. Keep having fun. :-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:eo%23wUebtFHA.1204@TK2MSFTNGP15.phx.gbl,
Marty <nospam@nospam.com> hunted and pecked:
> Thanks, the index.dat file was missing.
>
> Marty
>
>
>
> Wesley Vogel wrote:
>> The index.dat file may be missing from >>
>> C:\WINDOWS\PCHealth\HelpCtr\OfflineCache
>> or
>> %windir%\PCHealth\HelpCtr\OfflineCache if Windows is not on C:\
>>
>> First. Set Hidden files and folders to display.
>>
>> Start | Settings | Control Panel | Folder Options | View tab
>> Check:
>>  Display the contents of system folders
>>  Show hidden files and folders
>> UNCheck:
>>  Hide protected operating system files
>> Apply | OK
>>
>> [[Hidden files and folders will appear dimmed to indicate they are not
>> typical items.]]
>>
>> Second. Paste this in the Start | Run box...
>>
>> %windir%\PCHealth\HelpCtr\OfflineCache
>>
>> Click OK.
>>
>> Look for a file called index.dat. Is one there?
>>
>> If not, save the attached zip file and unzip it to ...
>>
>> %windir%\PCHealth\HelpCtr\OfflineCache
>>
>> The zip file contains the appropriate index.dat file.
>>
>> Move index.zip to
>> %windir%\PCHealth\HelpCtr\OfflineCache
>> that way the next time you delete the index.dat you
>> can unzip index.zip again.
>>
>> If you do not trust this, get the index.dat from a friends machine.