Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > CD ROM and DVD disabled
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Anonymous   09-11-2005 at 02:16:29 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

 

Running Windows XP Home. All was well until yesterday when I tried to
copy a CD. I discovered the DVD and CD drives on my computer had been
disabled. In Hardware device manager I see the red exclamation mark on
the yellow circle.
I have tried unsinstalling and trying to reinstall but am told the
drivers are missing or corrupted (Code 39)
Also when I connect an external DVD drive via USB the same occurs. Not
accessible and same yellow circle
I have uptodate Norton antivirus which tells me my system is not
infected.
The day before I had opened an e mail and Norton intercepted and
deleted W32.Mytob.DF@mm

Any suggestions as to cause and possible cure

Thx in advance


--
archiethefirst

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