Outlook Express-can`t send or receive any emails!

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

When I turn on OE or try to send or receive any emails this message comes up
- Your SMTP server has not responded in 60 seconds. Would you like to wait
another 60 seconds for the server to respond.... I click on stop and then the
error message comes up as this
The host 'mail.aapt.net.au' could not be found. Please verify that you have
entered the server name correctly. Account: 'mail.aapt.net.au', Server:
'mail.aapt.net.au', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
11004, Error Number: 0x800CCC0D
I can still go to the aapt website and get my mail, but it takes longer and
what is the use of having OE if it doesn`t work? I need
help..please....anyone!
1 answer Last reply
More about outlook express send receive emails
  1. Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

    Hi,

    Hit the Windows key + E, or right click "My Computer" and select explore, or
    start/run explorer.exe, or check under start/programs/accessories.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Associate Expert - WindowsXP Expert Zone
    www.microsoft.com/windowsxp/expertzone
    Windows help - www.rickrogers.org

    "mrsboner" <nicolecross_1@hotmail.com.(donotspam)> wrote in message
    news:C95AE1F7-32E4-4A83-87FA-DB5D3F7824B3@microsoft.com...
    > Hi,
    > OK I did the first part in the control panel, went to the start/all
    > programs
    > and there is no Windows Explorer....only Internet Explorer and Windows
    > Update
    > and Catalogue! Is it under something else?
    >
    > "Rick "Nutcase" Rogers" wrote:
    >
    >> Hi,
    >>
    >> Reinstalling OE should not lose anything, but it is always wise to backup
    >> that which you do not wish to lose.
    >>
    >> Go to the Control Panel/Folder Options/View tab, set it to "Show hidden
    >> files and folders" and uncheck "Hide protected operating system files
    >> [recommended]". Also uncheck "Hide extensions for known file types".
    >>
    >> Then, open Windows Explorer from Start/All Programs and go to the
    >> C:\Windows\Inf folder. Locate the msoe50.inf file, right-click it and
    >> choose
    >> install.
    >>
    >> You may need to either insert your WinXP CD or know where your I386
    >> folder
    >> is located on the hard drive. You may also need to know where the
    >> \ServicePackFiles folder is (usually under the Windows directory).
    >>
    >> --
    >> Best of Luck,
    >>
    >> Rick Rogers, aka "Nutcase" - Microsoft MVP
    >> http://mvp.support.microsoft.com/
    >> Associate Expert - WindowsXP Expert Zone
    >> www.microsoft.com/windowsxp/expertzone
    >> Windows help - www.rickrogers.org
    >>
    >> "mrsboner" <nicolecross_1@hotmail.com.(donotspam)> wrote in message
    >> news:38B167F2-F12C-460E-AE24-9B52DE824403@microsoft.com...
    >> > Hi Rick,
    >> > Yesterday I rang the mail service provider and went through
    >> > all
    >> > the details in my computer and it all right. I turned off email
    >> > scanning
    >> > and
    >> > anti spam so now I can receive emails, but not send them! If I try and
    >> > reinstall OE won`t I have to save everything on there? eg addresses and
    >> > emails that I want to keep? If so do I save them onto a disc or onto
    >> > another
    >> > part of the computer? Thank you.
    >> >
    >> > "Rick "Nutcase" Rogers" wrote:
    >> >
    >> >> Hi,
    >> >>
    >> >> First I would contact the mail service provider to ensure there are
    >> >> not
    >> >> issues with the server. If you want to try reinstalling Outlook
    >> >> Express,
    >> >> it's not really all that difficult.
    >> >>
    >> >> --
    >> >> Best of Luck,
    >> >>
    >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
    >> >> http://mvp.support.microsoft.com/
    >> >> Associate Expert - WindowsXP Expert Zone
    >> >> www.microsoft.com/windowsxp/expertzone
    >> >> Windows help - www.rickrogers.org
    >> >>
    >> >> "mrsboner" <nicolecross_1@hotmail.com.(donotspam)> wrote in message
    >> >> news:C583ECFF-E270-4364-8AF2-BBF715249AE6@microsoft.com...
    >> >> > Hi again,
    >> >> > I went to microsoft website looked up error message and it said to
    >> >> > turn
    >> >> > off
    >> >> > email scanning (I have norton internet security 2005) and this made
    >> >> > no
    >> >> > difference. We have always had norton internet security 2005. I am
    >> >> > at a
    >> >> > loss.
    >> >> > I was reading up on reinstalling OE but this does not look easy and
    >> >> > I
    >> >> > am
    >> >> > worried about doing any damage to my computer.
    >> >> >
    >> >> > "mrsboner" wrote:
    >> >> >
    >> >> >> Hi,
    >> >> >> Yes it was working ok before....Norton detected 2 files with a
    >> >> >> trojan
    >> >> >> horse
    >> >> >> that couldn`t be repaired, so I quarateened them, then deleted
    >> >> >> them.
    >> >> >> They
    >> >> >> looked to be some microsoft update files, couldn`t find out exactly
    >> >> >> which
    >> >> >> ones. So after I went to microsoft and checked for any updates I
    >> >> >> was
    >> >> >> missing
    >> >> >> and it came up that there weren`t any. And no I didn`t make any
    >> >> >> changes.
    >> >> >> Recently new to all this puter stuff...self taught! Thank you.
    >> >> >>
    >> >> >> "Rick "Nutcase" Rogers" wrote:
    >> >> >>
    >> >> >> > Hi,
    >> >> >> >
    >> >> >> > Was it working before?
    >> >> >> > Did you make any changes?
    >> >> >> >
    >> >> >> > If it was previously working and you made no changes, then
    >> >> >> > chances
    >> >> >> > are
    >> >> >> > good
    >> >> >> > that the error is on the other end. You may also want to read
    >> >> >> > this:
    >> >> >> > http://www.tiscali.co.uk/help/email/oe_errors_0x800ccc0e.html
    >> >> >> >
    >> >> >> > --
    >> >> >> > Best of Luck,
    >> >> >> >
    >> >> >> > Rick Rogers, aka "Nutcase" - Microsoft MVP
    >> >> >> > http://mvp.support.microsoft.com/
    >> >> >> > Associate Expert - WindowsXP Expert Zone
    >> >> >> > www.microsoft.com/windowsxp/expertzone
    >> >> >> > Windows help - www.rickrogers.org
    >> >> >> >
    >> >> >> > "mrsboner" <mrsboner@discussions.microsoft.com> wrote in message
    >> >> >> > news:9AAF4FEB-6A0F-423A-AD86-2368F46AD472@microsoft.com...
    >> >> >> > > When I turn on OE or try to send or receive any emails this
    >> >> >> > > message
    >> >> >> > > comes
    >> >> >> > > up
    >> >> >> > > - Your SMTP server has not responded in 60 seconds. Would you
    >> >> >> > > like
    >> >> >> > > to
    >> >> >> > > wait
    >> >> >> > > another 60 seconds for the server to respond.... I click on
    >> >> >> > > stop
    >> >> >> > > and
    >> >> >> > > then
    >> >> >> > > the
    >> >> >> > > error message comes up as this
    >> >> >> > > The host 'mail.aapt.net.au' could not be found. Please verify
    >> >> >> > > that
    >> >> >> > > you
    >> >> >> > > have
    >> >> >> > > entered the server name correctly. Account: 'mail.aapt.net.au',
    >> >> >> > > Server:
    >> >> >> > > 'mail.aapt.net.au', Protocol: POP3, Port: 110, Secure(SSL): No,
    >> >> >> > > Socket
    >> >> >> > > Error:
    >> >> >> > > 11004, Error Number: 0x800CCC0D
    >> >> >> > > I can still go to the aapt website and get my mail, but it
    >> >> >> > > takes
    >> >> >> > > longer
    >> >> >> > > and
    >> >> >> > > what is the use of having OE if it doesn`t work? I need
    >> >> >> > > help..please....anyone!
    >> >> >> >
    >> >> >> >
    >> >> >> >
    >> >>
    >> >>
    >> >>
    >>
    >>
    >>
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