Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Hi,
Hit the Windows key + E, or right click "My Computer" and select explore, or
start/run explorer.exe, or check under start/programs/accessories.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"mrsboner" <nicolecross_1@hotmail.com.(donotspam)> wrote in message
news:C95AE1F7-32E4-4A83-87FA-DB5D3F7824B3@microsoft.com...
> Hi,
> OK I did the first part in the control panel, went to the start/all
> programs
> and there is no Windows Explorer....only Internet Explorer and Windows
> Update
> and Catalogue! Is it under something else?
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Hi,
>>
>> Reinstalling OE should not lose anything, but it is always wise to backup
>> that which you do not wish to lose.
>>
>> Go to the Control Panel/Folder Options/View tab, set it to "Show hidden
>> files and folders" and uncheck "Hide protected operating system files
>> [recommended]". Also uncheck "Hide extensions for known file types".
>>
>> Then, open Windows Explorer from Start/All Programs and go to the
>> C:\Windows\Inf folder. Locate the msoe50.inf file, right-click it and
>> choose
>> install.
>>
>> You may need to either insert your WinXP CD or know where your I386
>> folder
>> is located on the hard drive. You may also need to know where the
>> \ServicePackFiles folder is (usually under the Windows directory).
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "mrsboner" <nicolecross_1@hotmail.com.(donotspam)> wrote in message
>> news:38B167F2-F12C-460E-AE24-9B52DE824403@microsoft.com...
>> > Hi Rick,
>> > Yesterday I rang the mail service provider and went through
>> > all
>> > the details in my computer and it all right. I turned off email
>> > scanning
>> > and
>> > anti spam so now I can receive emails, but not send them! If I try and
>> > reinstall OE won`t I have to save everything on there? eg addresses and
>> > emails that I want to keep? If so do I save them onto a disc or onto
>> > another
>> > part of the computer? Thank you.
>> >
>> > "Rick "Nutcase" Rogers" wrote:
>> >
>> >> Hi,
>> >>
>> >> First I would contact the mail service provider to ensure there are
>> >> not
>> >> issues with the server. If you want to try reinstalling Outlook
>> >> Express,
>> >> it's not really all that difficult.
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Associate Expert - WindowsXP Expert Zone
>> >> www.microsoft.com/windowsxp/expertzone
>> >> Windows help - www.rickrogers.org
>> >>
>> >> "mrsboner" <nicolecross_1@hotmail.com.(donotspam)> wrote in message
>> >> news:C583ECFF-E270-4364-8AF2-BBF715249AE6@microsoft.com...
>> >> > Hi again,
>> >> > I went to microsoft website looked up error message and it said to
>> >> > turn
>> >> > off
>> >> > email scanning (I have norton internet security 2005) and this made
>> >> > no
>> >> > difference. We have always had norton internet security 2005. I am
>> >> > at a
>> >> > loss.
>> >> > I was reading up on reinstalling OE but this does not look easy and
>> >> > I
>> >> > am
>> >> > worried about doing any damage to my computer.
>> >> >
>> >> > "mrsboner" wrote:
>> >> >
>> >> >> Hi,
>> >> >> Yes it was working ok before....Norton detected 2 files with a
>> >> >> trojan
>> >> >> horse
>> >> >> that couldn`t be repaired, so I quarateened them, then deleted
>> >> >> them.
>> >> >> They
>> >> >> looked to be some microsoft update files, couldn`t find out exactly
>> >> >> which
>> >> >> ones. So after I went to microsoft and checked for any updates I
>> >> >> was
>> >> >> missing
>> >> >> and it came up that there weren`t any. And no I didn`t make any
>> >> >> changes.
>> >> >> Recently new to all this puter stuff...self taught! Thank you.
>> >> >>
>> >> >> "Rick "Nutcase" Rogers" wrote:
>> >> >>
>> >> >> > Hi,
>> >> >> >
>> >> >> > Was it working before?
>> >> >> > Did you make any changes?
>> >> >> >
>> >> >> > If it was previously working and you made no changes, then
>> >> >> > chances
>> >> >> > are
>> >> >> > good
>> >> >> > that the error is on the other end. You may also want to read
>> >> >> > this:
>> >> >> >
http://www.tiscali.co.uk/help/email/oe_errors_0x800ccc0e.html
>> >> >> >
>> >> >> > --
>> >> >> > Best of Luck,
>> >> >> >
>> >> >> > Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> > http://mvp.support.microsoft.com/
>> >> >> > Associate Expert - WindowsXP Expert Zone
>> >> >> > www.microsoft.com/windowsxp/expertzone
>> >> >> > Windows help - www.rickrogers.org
>> >> >> >
>> >> >> > "mrsboner" <mrsboner@discussions.microsoft.com> wrote in message
>> >> >> > news:9AAF4FEB-6A0F-423A-AD86-2368F46AD472@microsoft.com...
>> >> >> > > When I turn on OE or try to send or receive any emails this
>> >> >> > > message
>> >> >> > > comes
>> >> >> > > up
>> >> >> > > - Your SMTP server has not responded in 60 seconds. Would you
>> >> >> > > like
>> >> >> > > to
>> >> >> > > wait
>> >> >> > > another 60 seconds for the server to respond.... I click on
>> >> >> > > stop
>> >> >> > > and
>> >> >> > > then
>> >> >> > > the
>> >> >> > > error message comes up as this
>> >> >> > > The host 'mail.aapt.net.au' could not be found. Please verify
>> >> >> > > that
>> >> >> > > you
>> >> >> > > have
>> >> >> > > entered the server name correctly. Account: 'mail.aapt.net.au',
>> >> >> > > Server:
>> >> >> > > 'mail.aapt.net.au', Protocol: POP3, Port: 110, Secure(SSL): No,
>> >> >> > > Socket
>> >> >> > > Error:
>> >> >> > > 11004, Error Number: 0x800CCC0D
>> >> >> > > I can still go to the aapt website and get my mail, but it
>> >> >> > > takes
>> >> >> > > longer
>> >> >> > > and
>> >> >> > > what is the use of having OE if it doesn`t work? I need
>> >> >> > > help..please....anyone!
>> >> >> >
>> >> >> >
>> >> >> >
>> >>
>> >>
>> >>
>>
>>
>>
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