rstrui.exe (system restore process) is always in memory--h..

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Title about says it all. When i invoke system restore to create a restore
point, rstrui.exe starts up in task manager. I can create the restore point
and the wizard appears to end normally. However, in task manager the
rstrui.exe process is still loaded! I have programs that use system restore
automatically and they hang because the rstrui process is not ending and
therefore not hand back off to the main program. I have searched and
searched for help---any advice?

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thanks Bert, but that didn't help. Still the same problem. I can further
tell you after fiddling around that if i stop the dcomlaunch service from
starting, then srtrui.exe ends as it should after creating the restore point.
I can't leave this service off however. Any other advice?

Jeff

"Bert Kinney" wrote:

> Hi Jeff,
>
> I would suggest reinstalling System Restore.
>
> How to reinstall System Restore:
> http://bertk.mvps.org/html/tips.html#ReinstallSR
>
> --
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://bertk.mvps.org
>
> jeffk wrote:
> > Title about says it all. When i invoke system restore to
> > create a restore point, rstrui.exe starts up in task
> > manager. I can create the restore point and the wizard
> > appears to end normally. However, in task manager the
> > rstrui.exe process is still loaded! I have programs that
> > use system restore automatically and they hang because
> > the rstrui process is not ending and therefore not hand
> > back off to the main program. I have searched and
> > searched for help---any advice?
>
>
>

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I don't know if this helps but it is the srclient.dll that is ultimately
stuck in memory and preventing rstrui from ending normally.

"jeffk" wrote:

> Title about says it all. When i invoke system restore to create a restore
> point, rstrui.exe starts up in task manager. I can create the restore point
> and the wizard appears to end normally. However, in task manager the
> rstrui.exe process is still loaded! I have programs that use system restore
> automatically and they hang because the rstrui process is not ending and
> therefore not hand back off to the main program. I have searched and
> searched for help---any advice?

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Hi Bert,

Yep, that's the version that is loaded----

"Bert Kinney" wrote:

> Hi Jeff,
>
> The srclient.dll should have been replaced when SR was reinstalled.
> Look to see if it is located in the C:\Windows\System23 folder.
> Right click on it and select properties. Here's what I have for WinXP SP2. Do you see the
> same?
>
> Version #: 5.1.2600.2180
> Size: 66.0 KB (67,584 bytes)
> Size on disk: 68.0 KB (69,632 bytes)
>
> --
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://bertk.mvps.org
>
> jeffk wrote:
> > I don't know if this helps but it is the srclient.dll
> > that is ultimately stuck in memory and preventing rstrui
> > from ending normally.
> >
> > "jeffk" wrote:
> >
> >> Title about says it all. When i invoke system restore
> >> to create a restore point, rstrui.exe starts up in task
> >> manager. I can create the restore point and the wizard
> >> appears to end normally. However, in task manager the
> >> rstrui.exe process is still loaded! I have programs
> >> that use system restore automatically and they hang
> >> because the rstrui process is not ending and therefore
> >> not hand back off to the main program. I have searched
> >> and searched for help---any advice?
>
>
>

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thanks for the feed back Jeff. The long short paid off.

By chance did you see event errors mentioned in the article?

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org


jeffk wrote:
> Well well, quite by accident i seemed to have found a
> fix. See http://support.microsoft.com/?kbid=888402. it
> occurred to me that this might be the same thing---i
> installed this hotfix and sure enough, everythin works.
> The KB article is worth reading. microsoft actually
> recommends NOT installing this fix unless u have the
> problem described in the KB, i installed it anyway. HA
>
> Thanks to all
>
>
>
> "jeffk" wrote:
>
>> Title about says it all. When i invoke system restore
>> to create a restore point, rstrui.exe starts up in task
>> manager. I can create the restore point and the wizard
>> appears to end normally. However, in task manager the
>> rstrui.exe process is still loaded! I have programs
>> that use system restore automatically and they hang
>> because the rstrui process is not ending and therefore
>> not hand back off to the main program. I have searched
>> and searched for help---any advice?

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Thanks for the added info.

Would you mind sending me the patch so I can take a peek?

If so send to bert@NSmvps.org Remove the NS.

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org


jeffk wrote:
> Bert,
>
> There were no events of any kind associated with this
> problem. The only reason that i thought to try it was
> because this hotfix was designed to patch restore monitor
> not monitoring and i thought to myself, well, maybe this
> is actually rstrui hanging and so this patch may fix my
> problem. hahaha I got lucky
>
> Jeff
>
> "Bert Kinney" wrote:
>
>> Thanks for the feed back Jeff. The long short paid off.
>>
>> By chance did you see event errors mentioned in the
>> article?
>>
>> --
>> Regards,
>> Bert Kinney MS-MVP Shell/User
>> http://bertk.mvps.org
>>
>>
>> jeffk wrote:
>>> Well well, quite by accident i seemed to have found a
>>> fix. See http://support.microsoft.com/?kbid=888402. it
>>> occurred to me that this might be the same thing---i
>>> installed this hotfix and sure enough, everythin works.
>>> The KB article is worth reading. microsoft actually
>>> recommends NOT installing this fix unless u have the
>>> problem described in the KB, i installed it anyway. HA
>>>
>>> Thanks to all
>>>
>>>
>>>
>>> "jeffk" wrote:
>>>
>>>> Title about says it all. When i invoke system restore
>>>> to create a restore point, rstrui.exe starts up in task
>>>> manager. I can create the restore point and the wizard
>>>> appears to end normally. However, in task manager the
>>>> rstrui.exe process is still loaded! I have programs
>>>> that use system restore automatically and they hang
>>>> because the rstrui process is not ending and therefore
>>>> not hand back off to the main program. I have searched
>>>> and searched for help---any advice?