Cannot delete Quicktime

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

In order to properly re-install my new iPod software I need to delete my
existing Quicktime program - however when I try to do so I get an error
message "The following file does not exist or is not a valid uninstallation
log file C:\Windows\system32\Quicktime\Uninstall.log" I also understand
that my Microsoft Anti-Spyware software may have deleted or corrupted such
software. Can anyone advise me as to how I might delete Quicktime as using
the Add/Remove utility in the Control Panel doesn't work, nor I have been
able to install a new version of Quictime that would have a valid uninstall
log.
--
Jessica

 

[Byte]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Quicktime has its own builtin uninstall app. Go to:
Start>All Programs>Quicktime>Uninstall Quicktime.
Do not use Add or Remove programs under the Control Panel.
You'll probably need to edit the Registry before you can reinstall it.

--
XP-WNP
Today is the first day of the
rest of your life.


"Jessica from New York" wrote:

> In order to properly re-install my new iPod software I need to delete my
> existing Quicktime program - however when I try to do so I get an error
> message "The following file does not exist or is not a valid uninstallation
> log file C:\Windows\system32\Quicktime\Uninstall.log" I also understand
> that my Microsoft Anti-Spyware software may have deleted or corrupted such
> software. Can anyone advise me as to how I might delete Quicktime as using
> the Add/Remove utility in the Control Panel doesn't work, nor I have been
> able to install a new version of Quictime that would have a valid uninstall
> log.
> --
> Jessica