Product key for Microsoft

kikibabi

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Jul 25, 2010
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hey I'm Nicole

so i have been trying to enter my product key for Microsoft word for some time now... and its not working... i entered the 25 digit product key on the bottom of my lap top where it says Proof Of Licence Certificate of Authenticity Microsoft...but it tells me its incorrect. any ideas or answers? Thank you :bounce:
 


Hi, Nicole and welcome to Tom's Hardware Forums. The key you found on the base of the laptop refers to your Operating System and not to Microsoft Office products. You should have a CD or DVD case with that key printed on it or if you're converting a Trial version, perhaps they e-mailed you the key.