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Computer crashes when asking for Remote Assistance

Last response: in Windows XP
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Anonymous
September 14, 2005 2:46:19 PM

Archived from groups: microsoft.public.windowsxp.work_remotely,microsoft.public.windowsxp.help_and_support,microsoft.public.windowsxp.messenger (More info?)

While trying to "Invite a friend" for "Remote Assistance" some system
programs crash and shutdown the computer. And, at every restart, it
gives about a minute before it shutdowns automatically... It does it if
we go ask for help from Windows "Help and Support Center" (Start> Help
and Support). It also does it if we are using the latest version of MSN
Messenger and ask for "Remote Assistance": While chatting with someone:
Actions> Request Remote Assistance.

Here are some of the message I was getting at startup after each
startup:
-Generic Host Process for Win32 Services has encountered a problem and
needs to close. We are sorry for the inconvenience.
-SVhost.exe - Application Error: The instruction at "0x752f2ca6"
referenced memory at "0x00000000". The memory could not be "read".
-This system is shutting down. Please save all work in progress and log
off... Windows must restart because the DCom server process...

I had to use system restore to get back to normal..

Now, I would really like to use this nice remote assistance, but I
can't since it messes up windows. I would like to know what exactly is
causing this.

Any ideas?

NeilSanner
Anonymous
September 21, 2005 8:36:12 AM

Archived from groups: microsoft.public.windowsxp.work_remotely,microsoft.public.windowsxp.help_and_support,microsoft.public.windowsxp.messenger (More info?)

Hi,

Anybody else that had problems using Remote Assistance?

NeilSanner
Anonymous
September 21, 2005 9:46:05 AM

Archived from groups: microsoft.public.windowsxp.work_remotely,microsoft.public.windowsxp.help_and_support,microsoft.public.windowsxp.messenger (More info?)

I could replicate this behavior on another computer. Bring me a
computer and I'll crash it in two minutes with this method!! :-)

NeilSanner

neilsanner@yahoo.com wrote:
> Hi,
>
> Anybody else that had problems using Remote Assistance?
>
> NeilSanner
!