Sign in with
Sign up | Sign in
Your question

Persistant issue with NVIDIA graphics card, Windows 7 64 bit

Last response: in Windows 7
Share
July 25, 2010 7:05:58 PM

Hello,

I built a new system a few months ago:

Intel i5-750 processor
4GB Corsair DDR3-1333 ram
ASRock P55 Pro motherboard
Antec 650 watt power supply
Seagate 1.5TB HD
Palin GeForce GT 240 Sonic edition (1GB 128 bit GDDR5) video card
Win 7 Pro OEM copy

The system runs like a champ... until I play video games. I'm tying to play two different games: Oblivion and Left 4 Dead. If I run these at anything but the lowest video settings, I cause Windows to crash. This is the BSOD error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8003F664E0
BCP2: FFFFF8800FF8CD50
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Windows tries to search for a solution after it reboots, but it never actually finds one. Infuriating.

I have installed the latest video card drivers from NVIDIA. I have tried older versions of the drivers. I have run utilities to wipe the drivers and do clean installs. I have run the bios utility sent to me by Palit. The case is well-ventilated with extra fans. Temperatures are within acceptable limits. Guess what? The computer still crashes during gameplay, sometimes after just a few minutes.

I am not alone; there are others: http://social.answers.microsoft.com/Forums/en/w7hardwar...

One of the posters from the above forum suggested that he was rolling back to Win 7 32 bit. I tried to do this last night in hopes that the drivers for 32 bit are more stable, but clearly I need help. I reformatted C: and then did a Custom Install of Win 7, but it never prompted me for 32 or 64 bit like it did on the initial install.

How do I do a truly clean/fresh install like I did when the machine was brand new?
July 25, 2010 7:41:19 PM

It also could be a case of the PSU not providing enough power to the card, resulting in the blue screen.
Try playing the games using just onboard graphics.
m
0
l
July 25, 2010 7:52:21 PM

Wouldn't 650 Watts be adequate?
m
0
l
Related resources
July 25, 2010 8:26:05 PM

A lot of signs point to a faulty video driver.

http://social.answers.microsoft.com/Forums/en-US/w7perf...

http://social.technet.microsoft.com/Forums/en-US/w7itpr...

Hi,

BCCode 116 (or 0x00000116) is usually video driver related. You may need to
reinstall or update yours with a fresh set from the manufacturer.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

http://www.howtofixcomputers.com/forums/windows-vista/u...
m
0
l
a b U Graphics card
a b $ Windows 7
July 25, 2010 8:28:08 PM

Has to be a GPU or PSU issue.
m
0
l
July 26, 2010 12:08:59 AM

xxsk8er101xx said:


BCCode 116 (or 0x00000116) is usually video driver related. You may need to
reinstall or update yours with a fresh set from the manufacturer.



I have the most current version of the driver direct from the NVIDIA site. They actually released a new one several weeks ago, but it didn't fix the issue either.
m
0
l
July 26, 2010 3:59:34 AM

The GT 240 uses power from the PCIE itself, since it's not connected to the PSU directly I really doubt that it's a PSU issue. When you are playing games it causes the GPU to work harder (rendering 3D images), so the fact that your BSOD only happens in games means that it's a GPU issue, no doubt. Whether it's caused by bad drivers or the card itself is the question. If possible I'd contact the vendor and see if you can RMA the card.
m
0
l
July 26, 2010 5:51:08 AM

the GT240 is a fair card ,but playing two games at same time ...,you should cantact the vendor or nvidia for support . anyway you have a great system except for your card ,get something to push it to its limit .
m
0
l
July 26, 2010 6:07:16 AM

Don't uninstall W7 64bit. Instead, RMA the video card.
m
0
l
!