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Admin Remote Control of XP

Last response: in Windows XP
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Anonymous
September 15, 2005 2:33:07 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

As an administrator I can RDP to an XP Pro, but this logs off the user.
Using Remote Assistance to look over someones shoulder and help them
seems overly complicated. It is so simple to Remote Control into a
Terminal Server session.

Am I missing something and/or is there an easy way for an administrator
to setup Remote Assistance to get rid of the email part?

Thanks, Alan

More about : admin remote control

Anonymous
September 15, 2005 8:00:31 PM

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

You can not Remote access a Terminal Server session and both see the same
info. It does not appear to be designed that way. However, you can add
software which allows yo to do this. You can buy pcAnywhere (or other
Remote Control) or use RealVNC. However, RealVNC does not allow any files
to be transferred.


<alanmcf_ng@comcast.net> wrote in message
news:1126805587.115659.11740@g14g2000cwa.googlegroups.com...
> As an administrator I can RDP to an XP Pro, but this logs off the user.
> Using Remote Assistance to look over someones shoulder and help them
> seems overly complicated. It is so simple to Remote Control into a
> Terminal Server session.
>
> Am I missing something and/or is there an easy way for an administrator
> to setup Remote Assistance to get rid of the email part?
>
> Thanks, Alan
>
!