Win XP Pro freeze

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Aigle836,

How to perform advanced clean-boot troubleshooting in Windows XP:
http://support.microsoft.com/kb/316434

To launch MSConfig.exe, open Task Manager, and use the File > Run option.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Aigle836" <Aigle836@discussions.microsoft.com> wrote in message
news:F1BB2730-2007-46D0-812A-616AD7B326B1@microsoft.com...
>I have Win XP Pro. It starts properly and I can log on to my Administrator
> account. Once it is up and running, I cannot access anything. The mouse
> moves, but when I reach the task bar at the bottom it shows the busy
> cursor
> (sand time glass). I can move anywhere on the desktop, but I cannot click
> on
> anything. I can access my harddrive through my network from another
> computer. If I do CTLR+ALT+DEL, the task manager opens up, there are no
> application running, but quite a few processes. I have tried to start by
> the
> Safe mode with the exact same result. Since I cannot access the Start
> button
> at the bottom, I cannot get anything running to investigate more. Any
> ideas
> ? Thanks.
>