Can't install scanner

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

After a reinstall of XP, I can't install the scanner. The software installs,
but not the hardware. Can you help?
Windows XP home, SP2
Dell computer
Epson scanner

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Huh?

How to ask a newsgroup question:
http://support.microsoft.com/kb/555375

"***Wolverine***" <Wolverine@discussions.microsoft.com> wrote in message
news:EF6A8F4C-B83E-4175-8E77-4616F0CCE03D@microsoft.com...
| After a reinstall of XP, I can't install the scanner. The software
installs,
| but not the hardware. Can you help?
| Windows XP home, SP2
| Dell computer
| Epson scanner
|

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

***Wolverine*** wrote:
> After a reinstall of XP, I can't install the scanner. The software installs,
> but not the hardware. Can you help?
> Windows XP home, SP2
> Dell computer
> Epson scanner
>


Have you installed the WinXP-specific device drivers as provided by the
scanner's manufacturer?



--

Bruce Chambers

Help us help you:
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You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

After the reinstallation of XP, did you install the motherboard chipset
drivers?

Are the USB ports KNOWN to be working with other hardware devices?

If it's a SCSI scanner, have you got the drivers for the SCSI card installed
correctly?
--
Cari (MS-MVP)
Printing & Imaging



"***Wolverine***" <Wolverine@discussions.microsoft.com> wrote in message
news:EF6A8F4C-B83E-4175-8E77-4616F0CCE03D@microsoft.com...
> After a reinstall of XP, I can't install the scanner. The software
> installs,
> but not the hardware. Can you help?
> Windows XP home, SP2
> Dell computer
> Epson scanner
>