G
Guest
Guest
Archived from groups: alt.cellular.nextel (More info?)
My wife has had reception problems with her i730 -- dropped calls, loss of
connection, and poor reception inside some buildings and at our house --
places where I have not had reception problems with my older model Motorola
Nextel phone.
So, a few days ago, I brought her i730 into the nearest Nextel Company Owned
Service & Repair Center. You can find the one nearest you at
http://www.nextel.com/phones_plans/retailers.shtml
The Technician told me that Motorola issued a service bulletin (or something
like that) awhile ago for this problem and that it is usually fixed by
adding a "ground tab" or "ground clip." I left the i730 with him, did a few
errands and 45 mins. later picked it up. There was no charge as Motorola
paid the service fee.
The fix made a world of difference. My wife has a 60 mile commute along
Interstate Highways where Nextel has coverage, but whereshe had reception
problems in certain areas. She no longer has the reception problems in the
areas along these highways where she previously did, and she now has vastly
improved reception inside buildings.
If you have an i730, bring it in for the adding of this ground tab/clip.
Also, while it is in, have the Technician check to see that you have the
latest i730 GPS software update (also at no charge).
I do not know if the ground tab/clip fix and the GPS software update are
free if you go to a Nextel reseller offering authorized service and repair
(as compared to a Nextel company owned service & repair center). Ask in
advance.
For those of you that are in other Nextel groups, please post this info
there as it could help others having problems with their i730 phones.
Sandy
My wife has had reception problems with her i730 -- dropped calls, loss of
connection, and poor reception inside some buildings and at our house --
places where I have not had reception problems with my older model Motorola
Nextel phone.
So, a few days ago, I brought her i730 into the nearest Nextel Company Owned
Service & Repair Center. You can find the one nearest you at
http://www.nextel.com/phones_plans/retailers.shtml
The Technician told me that Motorola issued a service bulletin (or something
like that) awhile ago for this problem and that it is usually fixed by
adding a "ground tab" or "ground clip." I left the i730 with him, did a few
errands and 45 mins. later picked it up. There was no charge as Motorola
paid the service fee.
The fix made a world of difference. My wife has a 60 mile commute along
Interstate Highways where Nextel has coverage, but whereshe had reception
problems in certain areas. She no longer has the reception problems in the
areas along these highways where she previously did, and she now has vastly
improved reception inside buildings.
If you have an i730, bring it in for the adding of this ground tab/clip.
Also, while it is in, have the Technician check to see that you have the
latest i730 GPS software update (also at no charge).
I do not know if the ground tab/clip fix and the GPS software update are
free if you go to a Nextel reseller offering authorized service and repair
(as compared to a Nextel company owned service & repair center). Ask in
advance.
For those of you that are in other Nextel groups, please post this info
there as it could help others having problems with their i730 phones.
Sandy