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How to retrieve my switched Dell laptop?

Last response: in Business Computing
October 31, 2012 1:31:31 AM

Dear reader, my Dell laptop was mistakenly switched at the Chennai domestic airport security and now I have someone else's computer that looks identical. How can I find the right owner using the Bar Code / DPN? Or, are there posts that can let the guy know that I have his computer ... and to contact me so I can get mine back? Thank you.
a b 8 Security
a b D Laptop
October 31, 2012 1:43:42 AM

There's really nothing you can do. You best bet might be to see if Dell can somehow facilitate this(if the other guy just happens to also call Dell), but they really have no way of tracking down the other laptop.
a b D Laptop
November 1, 2012 3:02:10 PM

Call DELL support! If you are lucky and the laptop is part of a support contract, the may be able to help you find the owner.