Asus Sucks!

After looking through many posts, I see that most of you already know that Asus tech support/customer service sucks. I just wanted to leave a fresh post so that the information was available to anyone who might be considering an Asus purchase.

After two months of waiting for tech support on a faulty motherboard, I finally got an RMA number and returned it to them. After three weeks without status and two phone calls, I was informed that the mobo was physically damaged (a corner of the pcb had become bent upward 45 degrees!) and they would do nothing for me. I know it wasn't damaged when I shipped it. If it actually arrived damaged, the shipping box should have been clearly damaged and they could have rejected it and I could have collected on the insurance I had paid for. I exchanged emails with them but only got the equivalent of "oh well" for a reply.

Be forwarned!!!

yeah i am gonna have to agree, I called them about my SATA problem and they said they would call back...nope

emailed them 5 days ago...hmmmmm

I have the K8v se deluxe, nice board and setup but thats it

AMD Athlon 64 3000+
ASUS K8V SE Deluxe
512 MB Kingston PC3500
Sapphire ATI R9800 Pro 128 MB
80 GB Seagate ATA133
80 GB Hitachi SATA