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Archived from groups: alt.sys.pc-clone.dell (More info?)
Two days ago I configured two Dimension 9100 systems and put them in my
online shopping cart. The system with the features I really wanted came to
$1677. I already have a nice monitor, but part of the base package was a 17'
CRT which I decided to accept because there was only a $20 reduction for not
taking it. I figured I would give it away to a relative or sell it at a
garage sale.
Today while Googling for something completely unrelated, I stumbled on a
Dell page offering Dimension 9100 systems with free monitor upgrades that
now included a "19 inch E193FP Analog Flat Panel" and a "17 inch UltrasharpT
1704FPT Digital Flat Panel". Wow, that's much more interesting than a free
$20 CRT, so I go back to the Dell site, log on, and open my shopping cart.
Immediately two messages flash by saying "system is invalid" or such, and my
shopping cart magically is empty. No big deal, I think, it's just a web page
screwup and it will only take five minutes to configure another system.
Going through the process, I see that the price of every single enhancement
I wanted has gone up, a lot. Even the $8 operating system backup CD is now
$10.
Bottom line, my $1677 system is now $1857. If I go for it I'll be stuck
with a $200 flat panel screen I don't need instead of a $20 CRT.
I think for Dell to do this is sleazy marketing, and bad customer relations.
This would be my 4th Dell system, but now I'm not sure I want it.
Two days ago I configured two Dimension 9100 systems and put them in my
online shopping cart. The system with the features I really wanted came to
$1677. I already have a nice monitor, but part of the base package was a 17'
CRT which I decided to accept because there was only a $20 reduction for not
taking it. I figured I would give it away to a relative or sell it at a
garage sale.
Today while Googling for something completely unrelated, I stumbled on a
Dell page offering Dimension 9100 systems with free monitor upgrades that
now included a "19 inch E193FP Analog Flat Panel" and a "17 inch UltrasharpT
1704FPT Digital Flat Panel". Wow, that's much more interesting than a free
$20 CRT, so I go back to the Dell site, log on, and open my shopping cart.
Immediately two messages flash by saying "system is invalid" or such, and my
shopping cart magically is empty. No big deal, I think, it's just a web page
screwup and it will only take five minutes to configure another system.
Going through the process, I see that the price of every single enhancement
I wanted has gone up, a lot. Even the $8 operating system backup CD is now
$10.
Bottom line, my $1677 system is now $1857. If I go for it I'll be stuck
with a $200 flat panel screen I don't need instead of a $20 CRT.
I think for Dell to do this is sleazy marketing, and bad customer relations.
This would be my 4th Dell system, but now I'm not sure I want it.