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Tom's Hardware > Forum > Windows 7 > Configuration & Customization > Usb ports are not working

Usb ports are not working

Forum Windows 7 : Configuration & Customization Usb ports are not working

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soumya_11   08-01-2010 at 09:04:47 PM

Hello,my usb ports are not working in xp or window7.I cant send data to my laptop.can u help me solving the problem?i ve hp with model no-dv2713tu.

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cogNETive   08-02-2010 at 04:31:42 AM

Is this a fresh windows install? Are the usb ports on the tower or monitor? Did they just stop working or have they never worked?

A little more info please so we can help you.

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das_stig   08-02-2010 at 05:19:25 PM

Have you installed Intel chipset support?

Win7 : ftp://ftp.hp.com/pub/softpaq/sp36 [...] p36881.exe

XP : http://downloadcenter.intel.com/de [...] iveanddown and run driver update utility

------------------------------ HP Pavilion DV7-3020EA Entertainment Notebook PC + Win 7 Pro SP1 x64
GA-870A-UD3 + AMD PH-II X6 1100T BE + Hyper212+ + 8GB DDR3-1600 + GTX460 + Win 7 Pro SP1 x64
GA-870A-UD3 + AMD PH-II X4 840 + 4GB DDR3-1333 + ATI 3450 + SVR08 R2 SP1 x64
 Reply to das_stig
bmathews   08-03-2010 at 12:00:23 AM

Take a look at this site. It will give you some good tips that will hopefully get your USB ports working again!

http://www.articlesbase.com/hardwa [...] 57505.html

I hope this helps!

Brett M,
Windows Outreach Team

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