G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Iam unable to upgrade to the new messenger (not so new
now) When I upgrade it leaves the older version on the
system and I cant delete it, so both messengers start up.
Any ideas?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Greetings Tracy,

Actually what you're referring to is installing *MSN Messenger* 6.2 alongside of *Windows
Messenger* 4.7 (which comes with XP), as you can see from the names, these are separate
products and as such, do *not* upgrade one another.

You'll simply need to disable Windows Messenger. To do so, open it up (click Start, then
Run, type "msmsgs" and click OK), click Tools, Options, Preferences tab and uncheck 'Run this
Program when Windows starts' or 'Run Windows Messenger when Windows starts' (depending on
version) as well as 'Allow this program to run in the background' or 'Allow Windows Messenger
to run in the background' (depending on version). This won't remove Windows Messenger, so
features like Remote Assistance, Whiteboard and Application Sharing will continue to work,
but it will let it stay out of your way.

Also, do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
new "instant messaging scanning" feature, which can conflict with Messenger and cause it to
also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Tracy" <anonymous@discussions.microsoft.com> wrote in message
news:2ba801c49c8b$862ed5a0$a601280a@phx.gbl...
> Iam unable to upgrade to the new messenger (not so new
> now) When I upgrade it leaves the older version on the
> system and I cant delete it, so both messengers start up.
> Any ideas?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

>-----Original Message-----
>Iam unable to upgrade to the new messenger (not so new
>now) When I upgrade it leaves the older version on the
>system and I cant delete it, so both messengers start
up.
>Any ideas?
>.
>Tracy,

Go to Add/Remove programs and uninstall both and then re-
install messenger 6.2 When you reinstall messenger 6.2
all your contacts will still be there and if that does
not help call Msn @ 1.800.295.0155
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Hi,

You can only call MSN if you're a paid MSN Subscriber.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"jmelnyk" <anonymous@discussions.microsoft.com> wrote in message
news:401e01c4a505$542f44e0$a401280a@phx.gbl...
>
>>-----Original Message-----
>>Iam unable to upgrade to the new messenger (not so new
>>now) When I upgrade it leaves the older version on the
>>system and I cant delete it, so both messengers start
> up.
>>Any ideas?
>>.
>>Tracy,
>
> Go to Add/Remove programs and uninstall both and then re-
> install messenger 6.2 When you reinstall messenger 6.2
> all your contacts will still be there and if that does
> not help call Msn @ 1.800.295.0155