Audio issues in MSN Messenger 6.2

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Hi all,

I've read other posts regarding audio/video problems with MSN Messenger and
tried the suggestions; however, I have yet to be successful.

I am running on Windows XP SP2, using an Intel PC Camera, have a Linksys
router, and have Norton AntiVirus and Internet Security 2004 installed. I
am able to send files and use the webcam without difficulties, but am unable
to get the audio working.

Using AOL's IM, I can use audio without problems, so it seems like there is
some setting in Messenger that is not allowing the audio. In Messenger, I
have run the Audio/Video Tuning Wizard to ensure my microphone and speakers
were working.

Can anyone help me figure out my audio problem?

TIA,
Pamela
2 answers Last reply
More about audio issues messenger
  1. Archived from groups: microsoft.public.windowsxp.messenger (More info?)

    "Pamela" <pamela@earthlink.net> wrote in message
    news:%23wmjM2%23oEHA.132@TK2MSFTNGP14.phx.gbl...
    > Hi all,
    >
    > I've read other posts regarding audio/video problems with MSN Messenger
    > and tried the suggestions; however, I have yet to be successful.
    >
    > I am running on Windows XP SP2, using an Intel PC Camera, have a Linksys
    > router, and have Norton AntiVirus and Internet Security 2004 installed. I
    > am able to send files and use the webcam without difficulties, but am
    > unable to get the audio working.
    >
    > Using AOL's IM, I can use audio without problems, so it seems like there
    > is some setting in Messenger that is not allowing the audio. In
    > Messenger, I have run the Audio/Video Tuning Wizard to ensure my
    > microphone and speakers were working.
    >
    > Can anyone help me figure out my audio problem?
    >
    > TIA,
    > Pamela
    >

    If AOL IM is like Yahoo Messenger, then it uses a relay server for audio.
    MSN Messenger uses a different approach, a direct connection, which
    uses UPnP if you have a router. Did you try enabling UPnP in your router
    setup if you have a router? (under password, or administration or advanced)

    Did you disable all your firewalls in order to test your connection?
    You can use webcam and skype www.skype.com as a workaround.
  2. Archived from groups: microsoft.public.windowsxp.messenger (More info?)

    "Stephen Harris" <cyberguard1048-usenet@yahoo.com> wrote in message news:<uuNnBgApEHA.2272@TK2MSFTNGP10.phx.gbl>...
    > "Pamela" <pamela@earthlink.net> wrote in message
    > news:%23wmjM2%23oEHA.132@TK2MSFTNGP14.phx.gbl...
    > > Hi all,
    > >
    > > I've read other posts regarding audio/video problems with MSN Messenger
    > > and tried the suggestions; however, I have yet to be successful.
    > >
    > > I am running on Windows XP SP2, using an Intel PC Camera, have a Linksys
    > > router, and have Norton AntiVirus and Internet Security 2004 installed. I
    > > am able to send files and use the webcam without difficulties, but am
    > > unable to get the audio working.
    > >
    > > Using AOL's IM, I can use audio without problems, so it seems like there
    > > is some setting in Messenger that is not allowing the audio. In
    > > Messenger, I have run the Audio/Video Tuning Wizard to ensure my
    > > microphone and speakers were working.
    > >
    > > Can anyone help me figure out my audio problem?
    > >
    > > TIA,
    > > Pamela
    > >
    >
    > If AOL IM is like Yahoo Messenger, then it uses a relay server for audio.
    > MSN Messenger uses a different approach, a direct connection, which
    > uses UPnP if you have a router. Did you try enabling UPnP in your router
    > setup if you have a router? (under password, or administration or advanced)
    >
    > Did you disable all your firewalls in order to test your connection?
    > You can use webcam and skype www.skype.com as a workaround.

    I have the same problem. A very similar setup to the OP. UPnP is
    enabled on the routers on both sides. Tries every suggestion I've seen
    on Microsoft. Why is this so difficult to sort out?

    I have a 3com OfficeConnect router/modem (firewall enabled) XP pro
    (firewall enabled). Everything but audio works :-(
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