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Audio issues in MSN Messenger 6.2

Last response: in Windows XP
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September 26, 2004 1:23:18 PM

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Hi all,

I've read other posts regarding audio/video problems with MSN Messenger and
tried the suggestions; however, I have yet to be successful.

I am running on Windows XP SP2, using an Intel PC Camera, have a Linksys
router, and have Norton AntiVirus and Internet Security 2004 installed. I
am able to send files and use the webcam without difficulties, but am unable
to get the audio working.

Using AOL's IM, I can use audio without problems, so it seems like there is
some setting in Messenger that is not allowing the audio. In Messenger, I
have run the Audio/Video Tuning Wizard to ensure my microphone and speakers
were working.

Can anyone help me figure out my audio problem?

TIA,
Pamela
Anonymous
September 26, 2004 5:32:53 PM

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

"Pamela" <pamela@earthlink.net> wrote in message
news:%23wmjM2%23oEHA.132@TK2MSFTNGP14.phx.gbl...
> Hi all,
>
> I've read other posts regarding audio/video problems with MSN Messenger
> and tried the suggestions; however, I have yet to be successful.
>
> I am running on Windows XP SP2, using an Intel PC Camera, have a Linksys
> router, and have Norton AntiVirus and Internet Security 2004 installed. I
> am able to send files and use the webcam without difficulties, but am
> unable to get the audio working.
>
> Using AOL's IM, I can use audio without problems, so it seems like there
> is some setting in Messenger that is not allowing the audio. In
> Messenger, I have run the Audio/Video Tuning Wizard to ensure my
> microphone and speakers were working.
>
> Can anyone help me figure out my audio problem?
>
> TIA,
> Pamela
>

If AOL IM is like Yahoo Messenger, then it uses a relay server for audio.
MSN Messenger uses a different approach, a direct connection, which
uses UPnP if you have a router. Did you try enabling UPnP in your router
setup if you have a router? (under password, or administration or advanced)

Did you disable all your firewalls in order to test your connection?
You can use webcam and skype www.skype.com as a workaround.
Anonymous
September 28, 2004 6:07:47 PM

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

"Stephen Harris" <cyberguard1048-usenet@yahoo.com> wrote in message news:<uuNnBgApEHA.2272@TK2MSFTNGP10.phx.gbl>...
> "Pamela" <pamela@earthlink.net> wrote in message
> news:%23wmjM2%23oEHA.132@TK2MSFTNGP14.phx.gbl...
> > Hi all,
> >
> > I've read other posts regarding audio/video problems with MSN Messenger
> > and tried the suggestions; however, I have yet to be successful.
> >
> > I am running on Windows XP SP2, using an Intel PC Camera, have a Linksys
> > router, and have Norton AntiVirus and Internet Security 2004 installed. I
> > am able to send files and use the webcam without difficulties, but am
> > unable to get the audio working.
> >
> > Using AOL's IM, I can use audio without problems, so it seems like there
> > is some setting in Messenger that is not allowing the audio. In
> > Messenger, I have run the Audio/Video Tuning Wizard to ensure my
> > microphone and speakers were working.
> >
> > Can anyone help me figure out my audio problem?
> >
> > TIA,
> > Pamela
> >
>
> If AOL IM is like Yahoo Messenger, then it uses a relay server for audio.
> MSN Messenger uses a different approach, a direct connection, which
> uses UPnP if you have a router. Did you try enabling UPnP in your router
> setup if you have a router? (under password, or administration or advanced)
>
> Did you disable all your firewalls in order to test your connection?
> You can use webcam and skype www.skype.com as a workaround.

I have the same problem. A very similar setup to the OP. UPnP is
enabled on the routers on both sides. Tries every suggestion I've seen
on Microsoft. Why is this so difficult to sort out?

I have a 3com OfficeConnect router/modem (firewall enabled) XP pro
(firewall enabled). Everything but audio works :-(
!