No audio in Messenger or RA

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Jonathan---anybody....

I cannot connect voice with brother either in messenger
or Remote Assistance. But Remote Assistance itself works
just fine.

Also---he can send a file to me and I receive it----but I
cannot send one to him (comes back and says the file
could not be received)

We are both behind Linksys BESFR-41 four port routers
with latest firmware. (Mine a version 3 and his a version
2.

UPnP is enabled

Both using XP Home SP2 with XP Firewalls turned on
(Firewalls off make no difference) Firewall settings show
exceptions for Windows Messenger.

Both of us have run the audio/video tuning wizard and can
hear sound fine---both mics work fine.

Keeps saying "Connecting" but never does.

He's using Comcast Cable and I'm on Cox Cable.

18 months ago---everthing worked fine----but newer
hardware seems to have messed things up.

Any suggestions??

John
4 answers Last reply
More about audio messenger
  1. Archived from groups: microsoft.public.windowsxp.messenger (More info?)

    I have been suffering with the same problem now for at
    least 2 weeks. You need to click on your LAN connection
    and enter the properties section. Once in there go to
    Authentication and uncheck the 'Enable the IEEE 802.1x
    authentication' and it should work after that.


    Michael Abboud


    >-----Original Message-----
    >Jonathan---anybody....
    >
    >I cannot connect voice with brother either in messenger
    >or Remote Assistance. But Remote Assistance itself works
    >just fine.
    >
    >Also---he can send a file to me and I receive it----but
    I
    >cannot send one to him (comes back and says the file
    >could not be received)
    >
    >We are both behind Linksys BESFR-41 four port routers
    >with latest firmware. (Mine a version 3 and his a
    version
    >2.
    >
    >UPnP is enabled
    >
    >Both using XP Home SP2 with XP Firewalls turned on
    >(Firewalls off make no difference) Firewall settings
    show
    >exceptions for Windows Messenger.
    >
    >Both of us have run the audio/video tuning wizard and
    can
    >hear sound fine---both mics work fine.
    >
    >Keeps saying "Connecting" but never does.
    >
    >He's using Comcast Cable and I'm on Cox Cable.
    >
    >18 months ago---everthing worked fine----but newer
    >hardware seems to have messed things up.
    >
    >Any suggestions??
    >
    >John
    >.
    >
  2. Archived from groups: microsoft.public.windowsxp.messenger (More info?)

    "Michael Abboud" <Michael_Abboud@msn.com> ha scritto nel messaggio
    news:2b1b01c4ade1$b75a6ce0$a401280a@phx.gbl...
    >I have been suffering with the same problem now for at
    > least 2 weeks. You need to click on your LAN connection
    > and enter the properties section. Once in there go to
    > Authentication and uncheck the 'Enable the IEEE 802.1x
    > authentication' and it should work after that.
    >
    >
    > Michael Abboud
    >
    >>-----Original Message-----
    >>Jonathan---anybody....
    >>
    >>I cannot connect voice with brother either in messenger
    >>or Remote Assistance. But Remote Assistance itself works
    >>just fine.
    >>
    >>Also---he can send a file to me and I receive it----but
    > I
    >>cannot send one to him (comes back and says the file
    >>could not be received)
    >>
    >>We are both behind Linksys BESFR-41 four port routers
    >>with latest firmware. (Mine a version 3 and his a
    > version
    >>2.
    >>
    >>UPnP is enabled
    >>
    >>Both using XP Home SP2 with XP Firewalls turned on
    >>(Firewalls off make no difference) Firewall settings
    > show
    >>exceptions for Windows Messenger.
    >>
    >>Both of us have run the audio/video tuning wizard and
    > can
    >>hear sound fine---both mics work fine.
    >>
    >>Keeps saying "Connecting" but never does.
    >>
    >>He's using Comcast Cable and I'm on Cox Cable.
    >>
    >>18 months ago---everthing worked fine----but newer
    >>hardware seems to have messed things up.
    >>
    >>Any suggestions??
    >>
    >>John
    >>.
    >>
    Well Michael,
    I have the same problem affecting John.
    I followed your advice and unticked the IEEE 802.1x box; none of my buddies
    is on line at this very moment, so I guess I'll have to wait :-)
    But, please, have you any idea on why the IEEE box should affect Messenger?
    I am trying to figure it out but maybe I am too ignorant (surely I am)...

    Thanks for your help,

    Stefano
  3. Archived from groups: microsoft.public.windowsxp.messenger (More info?)

    "Stefano Ferrante" <sorryIhate@spam.it> wrote in message
    news:ck8mj2$1qt9$1@newsreader2.mclink.it...
    >
    > "Michael Abboud" <Michael_Abboud@msn.com> ha scritto nel messaggio
    > news:2b1b01c4ade1$b75a6ce0$a401280a@phx.gbl...
    >>I have been suffering with the same problem now for at
    >> least 2 weeks. You need to click on your LAN connection
    >> and enter the properties section. Once in there go to
    >> Authentication and uncheck the 'Enable the IEEE 802.1x
    >> authentication' and it should work after that.
    >>
    >>
    >> Michael Abboud
    >>
    >>>-----Original Message-----
    >>>Jonathan---anybody....
    >>>
    >>>I cannot connect voice with brother either in messenger
    >>>or Remote Assistance. But Remote Assistance itself works
    >>>just fine.
    >>>
    >>>Also---he can send a file to me and I receive it----but
    >> I
    >>>cannot send one to him (comes back and says the file
    >>>could not be received)
    >>>
    >>>We are both behind Linksys BESFR-41 four port routers
    >>>with latest firmware. (Mine a version 3 and his a
    >> version
    >>>2.
    >>>
    >>>UPnP is enabled
    >>>
    >>>Both using XP Home SP2 with XP Firewalls turned on
    >>>(Firewalls off make no difference) Firewall settings
    >> show
    >>>exceptions for Windows Messenger.
    >>>
    >>>Both of us have run the audio/video tuning wizard and
    >> can
    >>>hear sound fine---both mics work fine.
    >>>
    >>>Keeps saying "Connecting" but never does.
    >>>
    >>>He's using Comcast Cable and I'm on Cox Cable.
    >>>
    >>>18 months ago---everthing worked fine----but newer
    >>>hardware seems to have messed things up.
    >>>
    >>>Any suggestions??
    >>>
    >>>John
    >>>.
    >>>
    > Well Michael,
    > I have the same problem affecting John.
    > I followed your advice and unticked the IEEE 802.1x box; none of my
    > buddies is on line at this very moment, so I guess I'll have to wait :-)
    > But, please, have you any idea on why the IEEE box should affect
    > Messenger? I am trying to figure it out but maybe I am too ignorant
    > (surely I am)...
    >
    > Thanks for your help,
    >
    > Stefano

    Perhaps this post is related from groups.google.com

    http://groups.google.com/groups?q=intel+nic+cards+audio+msn+messenger+audio&hl=en&lr=&c2coff=1&selm=%23JuaqMJTDHA.2020%40TK2MSFTNGP11.phx.gbl&rnum=2

    For people having issues with one way audio on their Intel NIC cards with
    MSN Messenger 6, I believe we have a workaround.

    It appears the issue is being caused by the Intel driver's implementation of
    802.1p, which is enabled by default in these drivers. To disable this, go to
    the properties for your network card, click the Configure button in the
    General page, click the Advanced tab, Select 802.1p support, and set the
    value to disabled.

    Let me know if this helps or not. Also let me know if the value was already
    set to disabled. We'll work with Intel to get them to fix their driver in
    the meantime.

    --
    John Holmes
    Developer, MSN Messenger
  4. Archived from groups: microsoft.public.windowsxp.messenger (More info?)

    Well, it's always the simple things.....

    Turns out that my Linksys BFSR-41 was NOT set to uPnP.

    I had checked it once----but it didn't hold the setting-----once I got it to
    hold the setting-----Voice works great.

    Now the only thing we can't do is send files to each other----both Cox and
    ComCast claim they do not block this----anybody have any ideas??

    John

    "Stephen Harris" wrote:

    >
    > "Stefano Ferrante" <sorryIhate@spam.it> wrote in message
    > news:ck8mj2$1qt9$1@newsreader2.mclink.it...
    > >
    > > "Michael Abboud" <Michael_Abboud@msn.com> ha scritto nel messaggio
    > > news:2b1b01c4ade1$b75a6ce0$a401280a@phx.gbl...
    > >>I have been suffering with the same problem now for at
    > >> least 2 weeks. You need to click on your LAN connection
    > >> and enter the properties section. Once in there go to
    > >> Authentication and uncheck the 'Enable the IEEE 802.1x
    > >> authentication' and it should work after that.
    > >>
    > >>
    > >> Michael Abboud
    > >>
    > >>>-----Original Message-----
    > >>>Jonathan---anybody....
    > >>>
    > >>>I cannot connect voice with brother either in messenger
    > >>>or Remote Assistance. But Remote Assistance itself works
    > >>>just fine.
    > >>>
    > >>>Also---he can send a file to me and I receive it----but
    > >> I
    > >>>cannot send one to him (comes back and says the file
    > >>>could not be received)
    > >>>
    > >>>We are both behind Linksys BESFR-41 four port routers
    > >>>with latest firmware. (Mine a version 3 and his a
    > >> version
    > >>>2.
    > >>>
    > >>>UPnP is enabled
    > >>>
    > >>>Both using XP Home SP2 with XP Firewalls turned on
    > >>>(Firewalls off make no difference) Firewall settings
    > >> show
    > >>>exceptions for Windows Messenger.
    > >>>
    > >>>Both of us have run the audio/video tuning wizard and
    > >> can
    > >>>hear sound fine---both mics work fine.
    > >>>
    > >>>Keeps saying "Connecting" but never does.
    > >>>
    > >>>He's using Comcast Cable and I'm on Cox Cable.
    > >>>
    > >>>18 months ago---everthing worked fine----but newer
    > >>>hardware seems to have messed things up.
    > >>>
    > >>>Any suggestions??
    > >>>
    > >>>John
    > >>>.
    > >>>
    > > Well Michael,
    > > I have the same problem affecting John.
    > > I followed your advice and unticked the IEEE 802.1x box; none of my
    > > buddies is on line at this very moment, so I guess I'll have to wait :-)
    > > But, please, have you any idea on why the IEEE box should affect
    > > Messenger? I am trying to figure it out but maybe I am too ignorant
    > > (surely I am)...
    > >
    > > Thanks for your help,
    > >
    > > Stefano
    >
    > Perhaps this post is related from groups.google.com
    >
    > http://groups.google.com/groups?q=intel+nic+cards+audio+msn+messenger+audio&hl=en&lr=&c2coff=1&selm=%23JuaqMJTDHA.2020%40TK2MSFTNGP11.phx.gbl&rnum=2
    >
    > For people having issues with one way audio on their Intel NIC cards with
    > MSN Messenger 6, I believe we have a workaround.
    >
    > It appears the issue is being caused by the Intel driver's implementation of
    > 802.1p, which is enabled by default in these drivers. To disable this, go to
    > the properties for your network card, click the Configure button in the
    > General page, click the Advanced tab, Select 802.1p support, and set the
    > value to disabled.
    >
    > Let me know if this helps or not. Also let me know if the value was already
    > set to disabled. We'll work with Intel to get them to fix their driver in
    > the meantime.
    >
    > --
    > John Holmes
    > Developer, MSN Messenger
    >
    >
    >
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