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Intel D850GB + WinXP Home = new ulcer

Forum Motherboards & Memory : General Motherboard - Intel D850GB + WinXP Home = new ulcer

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I started this as a thread on a low 3DMark2k1 score, but I've traced the problem down the the motherboard. After installing the chipset installation software and the Intel Application Accelerator (following the instructions step by step), one of two things happens. Either the system will come back up from reboot, get just passed the login screen in XP (just after the little jingle finishes playing), then the system will memory dump and give me an error message to the effect of BAD_POOL_CALLER or something. When I can actually get into Windows, neither device on the secondary controller will work. Windows sees both (DVD Drive and Zip Drive), but says there is no media in the drive when I try to access a CD or Zip disk. This all started, as I said, with low scores on 3DMark2k1...I was getting around 4000 when I should have been getting around 8000. After some digging on Intel's website I found out that (according to Intel) system performance suffers (especially AGP) greatly if you don't have the Application Accelerator installed. Problem is, the bloody damned system won't work with it installed. I can use the system, and actually play games fairly well without using the IAA...I wouldn't have even dragged this on until I compared performance with a friend's system that is nearly identical to mine (only real differences are ASUS mobo and slightly faster processor), and discovered that my system really is performing much more poorly than it should be. If anyone has encountered this problem or has any suggestions, I'd love to hear them. The IAA is supposed to be compatible with WinXP, and like I said I followed all the steps that Intel prescribes.

My system (nothing oc'ed):
Intel D850GB Mobo (BIOS ver P18)
Pentium 4 @ 1500Mhz
256MB PC800 RDRAM
ASUS V8200 T2 (GeForce3 Ti200)
WinXP Home

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What I would do in your situation first is uninstall the Application Accelerator.

Then clear the CMOS by removing the battery for about an hour, and/or short the jumpers. Then reset the BIOS defaults for optimum performance, the AGP port to 128, and AGP 4X. I'd also check the memory speed, the FSB settings, and the core voltages.

After booting into Windows, reinstall the Chipset drivers, then the Ultra ATA Storage Driver, and finally, the Application Accelerator.

Although the Application Accelerator is supposed to replace the Ultra ATA Storage Driver, I have run into problems on previous occasions where the Application Accelerator would not function correctly without detecting the Storage Driver already on the system. Early versions simply refused to install without finding the older driver.

Afterwards, you might need to reinstall your video card drivers. If you haven't undated to the latest drivers, this would be a good time to do so.

If none of this works ... you might need to reinstall the operating system on a clean partition, and follow the above instructions. You could have corrupted DirectX files.

This problem was almost always attributed to a driver error in Windows 2000, when a thread is made a bad pool request. Typically this is at a bad IRQL level because of double freeing the same allocation.

If you do find it necesssary to reinstall the operating system, I'd recommend doing so with a bare minimum of devices installed. And install the video card driver/monitor driver last, out of all your hardware, even if this makes "seeing" the entire display a little more difficult. I've had the best luck with this method when installing operating systems on Wintel machines.

When and if you do upgrade the video card driver, don't use the self-extracting launcher in the installation file. Right-click, drag the file to an empty folder, and extract the driver files from the right-click menu. Then add the video card and the drivers manually by browsing to the folder.

Toejam31

<font color=red>My Rig:</font color=red> <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=6847" target="_new">http://www.anandtech.com/mysystemrig.html?rigid=6847</A>
______________________________________________________________

<font color=purple>"Procrastination on your part does not constitute an emergency on my part."</font color=purple>

Reply to Toejam31

Hmmm, so much for XP stability. If you have a copy of 98SE lying around, try it, I bet everything comes out rosey!

What's the frequency, Kenneth?

Reply to Crashman
- 0 +

That sounds to me like a hardware problem not a Windows XP bug, Crashman.

AMD technology + Intel technology = Intel/AMD Pentathlon IV; the <b>ULTIMATE</b> PC processor

Reply to AMD_Man

It sounds to me like a Windows Configuration Error.

What's the frequency, Kenneth?

Reply to Crashman

I got almost the same problem with the second channel when install the intel application accelerator. i decide to reinstall the os. by the way is xp professional and i got the same. i wrote to intel and tell me this:

Thank you for contacting Intel(R) Technical Support.


The Intel(R) Ultra ATA Storage Driver will automatically detect and enable the
fastest transfer mode supported by the combination of each device connected to
the IDE channels, BIOS, and hard disk controller. Some IDE devices, such as
CD-ROM drives and DVD-ROM drives, may not function properly at these transfer
modes. If you want to lower the transfer rate, you can do so by using the
Intel(R) Ultra ATA Companion. Instructions for doing this are available in
section 9.2 of the Troubleshooting Guide, located at the following website:
http://support.intel.com/support/c [...] /ultraATA/

If the issue persists and the drive still does not operate with the Intel(R)
Ultra ATA Storage Driver installed, the issue is very likely either the
component driver, or an issue with how the operating system or BIOS recognizes
the drive. If this is the case, contact the system or device manufacturer to
establish a working drive without using the Intel driver. Once the drive is
working properly, try reinstalling the Intel(R) Ultra ATA Storage Driver. And
then reconfigure the transfer mode to its required setting.


If you continue to experience difficulties, please reply and we will try to
assist you further.

Sincerely,


Daniel Z.
Intel(R) Technical Support
http://support.intel.com/support/motherboards/desktop/


Dont help anyway thanks

My system (nothing oc'ed): if a can't
Intel D850GB Mobo (BIOS ver P17)
Pentium 4 @ 1500Mhz
256MB PC800 RDRAM samsung
unknow geforce 2 ultra
WinXP professional

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