Archived from groups: microsoft.public.windowsxp.messenger (
More info?)
Lisa,
When this exception comes up, it is generating an error log, you should then
have the option (providing you're using XP) that says "View Details". Click
on this option and report back to us as to what module it is crashing in.
"lisa" <anonymous@discussions.microsoft.com> wrote in message
news:25e101c4bf90$9a915c70$a601280a@phx.gbl...
> thast all it says exactly what i wrote in the message,
> i had messenger 6.2 but kept experiances annoying
> white boxes and so you told me about re installing 6.1
> i dont want to go back to 6.2 incase i get the same
> problem again so if u can help id be greatful
> lisa
>>-----Original Message-----
>>Greetings Lisa,
>>
>>What does the titlebar say (more specifically
> iexplore.exe, msmsgs.exe, or.)?
>>____________________________________________
>>Jonathan Kay
>>Microsoft MVP - Windows Messenger/MSN Messenger
>>Associate Expert
>>http://www.microsoft.com/windowsxp/expertzone/
>>Messenger Resources -
http://messenger.jonathankay.com
>>All posts unless otherwise specified are (c) 2004
> Jonathan Kay.
>>You *must* contact me for redistribution rights.
>>
>>"lisa" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:1ab201c4bcef$1f987fb0$a601280a@phx.gbl...
>>>i keep getting this message whilst on hotmail it
>>> says
>>> the exceptioon unknown software exception (oxcoooo17)
>>> occured in the application ox7c964edi
>>> so i keep losing hotmail any reasons why???
>>> cheers lisa
>>
>>
>>.
>>