Windows Messenger v5.0.0381 - Unable to delete a contact

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Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

I'm using Windows Messenger v5.0.0381 under Windows XP Professional with
Service Pack 2 applied.

I have a couple of contacts in my list which I wish to remove. When I
attempt to remove either of the contacts, after confirming that I'm sure
about removing them, I get a dialog as follows...

<contactname> could not be deleted. Please try again later.

....and when I click on the OK I get signed out of Messenger. The contact is
not deleted. If I attempt to move these contacts to another group I get a
similar message to the above advising that the contact cannot be moved. The
contact is then added to the target group (i.e. the group I wanted to move
them to) but not removed from the source group (i.e. the group I wanted to
move them from).

I've attempted to find where my contact list is held and come across the
following promising looking REG_BINARY entries...

HKEY_CURRENT_USER\Software\Microsoft\MessengerService\ListCache\.NET
Messenger Service

HKEY_CURRENT_USER\Software\Microsoft\MessengerService\ListCacheU\.NET
Messenger Service

....but I presume from the name of the keys that the values held are just
cached copies of my contact list which must be held server-side somewhere
because if I visit another PC running Messenger and sign into it with my
account then I am shown the same contact list.

How can I remove these contacts that I no longer want?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

"Dave Lear" <top.tips@lineone.net> wrote in message
news:%23EksdvZyEHA.1260@TK2MSFTNGP12.phx.gbl...
> I'm using Windows Messenger v5.0.0381 under Windows XP Professional with
> Service Pack 2 applied.
>
> I have a couple of contacts in my list which I wish to remove. When I
> attempt to remove either of the contacts, after confirming that I'm sure
> about removing them, I get a dialog as follows...
>
> <contactname> could not be deleted. Please try again later.
>
> ...and when I click on the OK I get signed out of Messenger. The contact
> is not deleted. If I attempt to move these contacts to another group I get
> a similar message to the above advising that the contact cannot be moved.
> The contact is then added to the target group (i.e. the group I wanted to
> move them to) but not removed from the source group (i.e. the group I
> wanted to move them from).
>
> I've attempted to find where my contact list is held and come across the
> following promising looking REG_BINARY entries...
>
> HKEY_CURRENT_USER\Software\Microsoft\MessengerService\ListCache\.NET
> Messenger Service
>
> HKEY_CURRENT_USER\Software\Microsoft\MessengerService\ListCacheU\.NET
> Messenger Service
>
> ...but I presume from the name of the keys that the values held are just
> cached copies of my contact list which must be held server-side somewhere
> because if I visit another PC running Messenger and sign into it with my
> account then I am shown the same contact list.
>
> How can I remove these contacts that I no longer want?


I'm not sure how to resolve your issue. However, you may want to install the
latest release and try it again.

http://www.microsoft.com/downloads/details.aspx?FamilyID=77c3799f-6388-4193-8002-be55584c1ac1&DisplayLang=en
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Anyone? This is crying out for an MVP's response... :)


I'm using Windows Messenger v5.0.0381 under Windows XP Professional with
Service Pack 2 applied.

I have a couple of contacts in my list which I wish to remove. When I
attempt to remove either of the contacts, after confirming that I'm sure
about removing them, I get a dialog as follows...

<contactname> could not be deleted. Please try again later.

....and when I click on the OK I get signed out of Messenger. The contact is
not deleted. If I attempt to move these contacts to another group I get a
similar message to the above advising that the contact cannot be moved. The
contact is then added to the target group (i.e. the group I wanted to move
them to) but not removed from the source group (i.e. the group I wanted to
move them from).

I've attempted to find where my contact list is held and come across the
following promising looking REG_BINARY entries...

HKEY_CURRENT_USER\Software\Microsoft\MessengerService\ListCache\.NET
Messenger Service

HKEY_CURRENT_USER\Software\Microsoft\MessengerService\ListCacheU\.NET
Messenger Service

....but I presume from the name of the keys that the values held are just
cached copies of my contact list which must be held server-side somewhere
because if I visit another PC running Messenger and sign into it with my
account then I am shown the same contact list.

How can I remove these contacts that I no longer want?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

"Bert" wrote in message news:ORDHKy2yEHA.2876@TK2MSFTNGP12.phx.gbl

> I'm not sure how to resolve your issue. However, you may want to install
> the latest release and try it again.
> http://www.microsoft.com/downloads/details.aspx?FamilyID=77c3799f-6388-4193-8002-be55584c1ac1&DisplayLang=en

Thanks, Bert. That's got to be worth a shot. Last time I checked (a few days
ago) Microsoft were still advising that the version of Messenger installed
as a result of applying SP2 to WinXPPro was the latest available. I guess
not any more. I'll give the latest version a shot, although the fault was
also apparent pre-SP2.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

I'm using Windows Messenger v5.0.0482 under Windows XP Professional with
Service Pack 2 applied.

I have a couple of contacts in my list which I wish to remove. When I
attempt to remove either of the contacts, after confirming that I'm sure
about removing them, I get a dialog as follows...

<contactname> could not be deleted. Please try again later.

....and when I click on the OK I get signed out of Messenger. The contact is
not deleted. If I attempt to move these contacts to another group I get a
similar message to the above advising that the contact cannot be moved. The
contact is then added to the target group (i.e. the group I wanted to move
them to) but not removed from the source group (i.e. the group I wanted to
move them from).

I've attempted to find where my contact list is held and come across the
following promising looking REG_BINARY entries...

HKEY_CURRENT_USER\Software\Microsoft\MessengerService\ListCache\.NET
Messenger Service

HKEY_CURRENT_USER\Software\Microsoft\MessengerService\ListCacheU\.NET
Messenger Service

....but I presume from the name of the keys that the values held are just
cached copies of my contact list which must be held server-side somewhere
because if I visit another PC running Messenger and sign into it with my
account then I am shown the same contact list.

How can I remove these contacts that I no longer want?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Greetings Dave,

Try closing Messenger, deleting those keys and then trying (that will at least rule out the
client problem).

As a last resort, you might try installing MSN Messenger instead and trying there (as it uses
a different version of the protocol):
http://messenger.msn.com/Download
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Dave Lear" <top.tips@lineone.net> wrote in message
news:%23EksdvZyEHA.1260@TK2MSFTNGP12.phx.gbl...
> I'm using Windows Messenger v5.0.0381 under Windows XP Professional with Service Pack 2
> applied.
>
> I have a couple of contacts in my list which I wish to remove. When I attempt to remove
> either of the contacts, after confirming that I'm sure about removing them, I get a dialog
> as follows...
>
> <contactname> could not be deleted. Please try again later.
>
> ...and when I click on the OK I get signed out of Messenger. The contact is not deleted. If
> I attempt to move these contacts to another group I get a similar message to the above
> advising that the contact cannot be moved. The contact is then added to the target group
> (i.e. the group I wanted to move them to) but not removed from the source group (i.e. the
> group I wanted to move them from).
>
> I've attempted to find where my contact list is held and come across the following
> promising looking REG_BINARY entries...
>
> HKEY_CURRENT_USER\Software\Microsoft\MessengerService\ListCache\.NET Messenger Service
>
> HKEY_CURRENT_USER\Software\Microsoft\MessengerService\ListCacheU\.NET Messenger Service
>
> ...but I presume from the name of the keys that the values held are just cached copies of
> my contact list which must be held server-side somewhere because if I visit another PC
> running Messenger and sign into it with my account then I am shown the same contact list.
>
> How can I remove these contacts that I no longer want?
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Dave Lear - news:%23Slq4lAzEHA.908@TK2MSFTNGP11.phx.gbl :

> ......... if I visit another PC running Messenger and sign
> into it with my account then I am shown the same contact list.
>
> How can I remove these contacts that I no longer want?

Maybe from this "other PC running Messenger" ?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

"blero" wrote in message news:2vvh3lF2ncmcfU1@uni-berlin.de

>> ......... if I visit another PC running Messenger and sign
>> into it with my account then I am shown the same contact list.
>>
>> How can I remove these contacts that I no longer want?
>
> Maybe from this "other PC running Messenger" ?

The other PC is also running WinXPPro SP2 with Messenger 5.0.0482
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Dave Lear - news:uOYN3hDzEHA.3408@tk2msftngp13.phx.gbl :

> "blero" wrote in message news:2vvh3lF2ncmcfU1@uni-berlin.de
>
>>> ......... if I visit another PC running Messenger and sign
>>> into it with my account then I am shown the same contact list.
>>>
>>> How can I remove these contacts that I no longer want?
>>
>> Maybe from this "other PC running Messenger" ?
>
> The other PC is also running WinXPPro SP2 with Messenger 5.0.0482

As you said, the contact list is on the server. You can remove contacts
from any PC.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

"blero" wrote in message news:2vvms5F2r2je0U1@uni-berlin.de

>>> Maybe from this "other PC running Messenger" ?
>>
>> The other PC is also running WinXPPro SP2 with Messenger 5.0.0482
>
> As you said, the contact list is on the server. You can remove contacts
> from any PC.

It doesn't work on the other workstation either though.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Dave Lear - news:uZfh3yEzEHA.2600@TK2MSFTNGP09.phx.gbl :

> "blero" wrote in message news:2vvms5F2r2je0U1@uni-berlin.de
>
>>>> Maybe from this "other PC running Messenger" ?
>>>
>>> The other PC is also running WinXPPro SP2 with Messenger 5.0.0482
>>
>> As you said, the contact list is on the server. You can remove
>> contacts from any PC.
>
> It doesn't work on the other workstation either though.

Strange, so it looks like the problem is on the server.

You can try logging in from here:
http://www.e-messenger.net/ (no installation needed, only the Java
Plug-In must be installed)
Then click on "Options", and then "Contacts". From there, you can delete
contacts.

If it doesn't work either, I don't know what you can do besides what
Jonathan suggested:

"As a last resort, you might try installing MSN Messenger instead and
trying there (as it uses
a different version of the protocol)"
http://messenger.msn.com/Download "
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Hi,

Actually you have a great idea here but don't use e-messenger, use the WebMessenger:
http://webmessenger.msn.com

Also, is this an @hotmail.com or @msn.com account?
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"blero" <OMLEIPHTEQPD@spammotel.com> wrote in message news:300mdsF2qjs68U1@uni-berlin.de...
> Dave Lear - news:uZfh3yEzEHA.2600@TK2MSFTNGP09.phx.gbl :
>
>> "blero" wrote in message news:2vvms5F2r2je0U1@uni-berlin.de
>>
>>>>> Maybe from this "other PC running Messenger" ?
>>>>
>>>> The other PC is also running WinXPPro SP2 with Messenger 5.0.0482
>>>
>>> As you said, the contact list is on the server. You can remove
>>> contacts from any PC.
>>
>> It doesn't work on the other workstation either though.
>
> Strange, so it looks like the problem is on the server.
>
> You can try logging in from here:
> http://www.e-messenger.net/ (no installation needed, only the Java Plug-In must be
> installed)
> Then click on "Options", and then "Contacts". From there, you can delete contacts.
>
> If it doesn't work either, I don't know what you can do besides what Jonathan suggested:
>
> "As a last resort, you might try installing MSN Messenger instead and trying there (as it
> uses
> a different version of the protocol)"
> http://messenger.msn.com/Download "
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Jonathan Kay [MVP] - news:eqJrYtKzEHA.1308@TK2MSFTNGP09.phx.gbl :

> Actually you have a great idea here but don't use e-messenger, use
> the WebMessenger: http://webmessenger.msn.com

I know WebMessenger, but the problem is: it's impossible to delete
contacts with this version ! I just checked again.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.messenger (More info?)

"blero" wrote in message news:300mdsF2qjs68U1@uni-berlin.de

> Strange, so it looks like the problem is on the server.
> You can try logging in from here:
> http://www.e-messenger.net/ (no installation needed, only the Java Plug-In
> must be installed)
> Then click on "Options", and then "Contacts". From there, you can
> delete contacts.

Blero, Jonathan,

Exited Windows Messenger.
Logged into eMessenger.
Deleted unwanted contacts.
Logged out of eMessenger.
Logged into Windows Messenger.
Unwanted contacts well and truly gone.

Thank you kindly for the help - it's most appreciated. :)
 
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