AV / Windows Messenger

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

I have Windows Messenger v4.7 installed and Norton
Antivirus 2005.
Whenever I start my Windows Messenger, I'm getting a
window from windows installer that tells me Can't
rinstall Norton Antivirus.
And after several messeges the Messenger is working fine.

I tried to reinstall the Messenger and AV but without
results.
Any ideas why this is happening?

I'm using WinXP Pro SP2 with the latest updates
MSN Messenger v6.2 installed and working good.
Windows Messenger 4.7.3000
Norton Antivirus 2005 with the latest updates
5 answers Last reply
More about windows messenger
  1. Archived from groups: microsoft.public.windowsxp.messenger (More info?)

    Greetings Matrix,

    You might try turning off Norton's Messenger integration. To do so, open Norton Antivirus,
    click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
    ____________________________________________
    Jonathan Kay
    Microsoft MVP - Windows Messenger/MSN Messenger
    Associate Expert
    http://www.microsoft.com/windowsxp/expertzone/
    Messenger Resources - http://messenger.jonathankay.com
    All posts unless otherwise specified are (c) 2004 Jonathan Kay.
    You *must* contact me for redistribution rights.


    "Matrix2004" <anonymous@discussions.microsoft.com> wrote in message
    news:7b9201c4d08c$a6d98a90$a401280a@phx.gbl...
    >I have Windows Messenger v4.7 installed and Norton
    > Antivirus 2005.
    > Whenever I start my Windows Messenger, I'm getting a
    > window from windows installer that tells me Can't
    > rinstall Norton Antivirus.
    > And after several messeges the Messenger is working fine.
    >
    > I tried to reinstall the Messenger and AV but without
    > results.
    > Any ideas why this is happening?
    >
    > I'm using WinXP Pro SP2 with the latest updates
    > MSN Messenger v6.2 installed and working good.
    > Windows Messenger 4.7.3000
    > Norton Antivirus 2005 with the latest updates
  2. Archived from groups: microsoft.public.windowsxp.messenger (More info?)

    Thanks, It worked !!!
    Can someone please tell me why this is happening?


    >-----Original Message-----
    >Greetings Matrix,
    >
    >You might try turning off Norton's Messenger
    integration. To do so, open Norton Antivirus,
    >click Options, then Instant Messenger then uncheck MSN
    Instant Messenger and click OK.
    >____________________________________________
    >Jonathan Kay
    >Microsoft MVP - Windows Messenger/MSN Messenger
    >Associate Expert
    >http://www.microsoft.com/windowsxp/expertzone/
    >Messenger Resources - http://messenger.jonathankay.com
    >All posts unless otherwise specified are (c) 2004
    Jonathan Kay.
    >You *must* contact me for redistribution rights.
    >
    >
    >"Matrix2004" <anonymous@discussions.microsoft.com> wrote
    in message
    >news:7b9201c4d08c$a6d98a90$a401280a@phx.gbl...
    >>I have Windows Messenger v4.7 installed and Norton
    >> Antivirus 2005.
    >> Whenever I start my Windows Messenger, I'm getting a
    >> window from windows installer that tells me Can't
    >> rinstall Norton Antivirus.
    >> And after several messeges the Messenger is working
    fine.
    >>
    >> I tried to reinstall the Messenger and AV but without
    >> results.
    >> Any ideas why this is happening?
    >>
    >> I'm using WinXP Pro SP2 with the latest updates
    >> MSN Messenger v6.2 installed and working good.
    >> Windows Messenger 4.7.3000
    >> Norton Antivirus 2005 with the latest updates
    >
    >
    >.
    >
  3. Archived from groups: microsoft.public.windowsxp.messenger (More info?)

    Hi,

    The Windows Installer will automatically try to determine if an application has been
    "damaged" and automatically will try repairing it to fix the problem. Unfortunately in some
    configurations and after some modifications this can occur even when there is no problem.
    This is the first I've heard of within the interaction between Norton and Messenger however.

    In case you're wondering though, you're not really losing any functionality by turning this
    off -- all this feature does is automatically scan files when they arrive through Messenger
    as opposed to when you run/view them, and as such, you're not really any less secure nor is
    there any hole here where viruses could be allowed in.
    ____________________________________________
    Jonathan Kay
    Microsoft MVP - Windows Messenger/MSN Messenger
    Associate Expert
    http://www.microsoft.com/windowsxp/expertzone/
    Messenger Resources - http://messenger.jonathankay.com
    All posts unless otherwise specified are (c) 2004 Jonathan Kay.
    You *must* contact me for redistribution rights.

    "Matrix2004" <anonymous@discussions.microsoft.com> wrote in message
    news:912701c4d0cc$fa976c70$a301280a@phx.gbl...
    > Thanks, It worked !!!
    > Can someone please tell me why this is happening?
    >
    >
    >>-----Original Message-----
    >>Greetings Matrix,
    >>
    >>You might try turning off Norton's Messenger
    > integration. To do so, open Norton Antivirus,
    >>click Options, then Instant Messenger then uncheck MSN
    > Instant Messenger and click OK.
    >>____________________________________________
    >>Jonathan Kay
    >>Microsoft MVP - Windows Messenger/MSN Messenger
    >>Associate Expert
    >>http://www.microsoft.com/windowsxp/expertzone/
    >>Messenger Resources - http://messenger.jonathankay.com
    >>All posts unless otherwise specified are (c) 2004
    > Jonathan Kay.
    >>You *must* contact me for redistribution rights.
    >>
    >>
    >>"Matrix2004" <anonymous@discussions.microsoft.com> wrote
    > in message
    >>news:7b9201c4d08c$a6d98a90$a401280a@phx.gbl...
    >>>I have Windows Messenger v4.7 installed and Norton
    >>> Antivirus 2005.
    >>> Whenever I start my Windows Messenger, I'm getting a
    >>> window from windows installer that tells me Can't
    >>> rinstall Norton Antivirus.
    >>> And after several messeges the Messenger is working
    > fine.
    >>>
    >>> I tried to reinstall the Messenger and AV but without
    >>> results.
    >>> Any ideas why this is happening?
    >>>
    >>> I'm using WinXP Pro SP2 with the latest updates
    >>> MSN Messenger v6.2 installed and working good.
    >>> Windows Messenger 4.7.3000
    >>> Norton Antivirus 2005 with the latest updates
    >>
    >>
    >>.
    >>
  4. Archived from groups: microsoft.public.windowsxp.messenger (More info?)

    Thanks


    >-----Original Message-----
    >Hi,
    >
    >The Windows Installer will automatically try to
    determine if an application has been
    >"damaged" and automatically will try repairing it to fix
    the problem. Unfortunately in some
    >configurations and after some modifications this can
    occur even when there is no problem.
    >This is the first I've heard of within the interaction
    between Norton and Messenger however.
    >
    >In case you're wondering though, you're not really
    losing any functionality by turning this
    >off -- all this feature does is automatically scan files
    when they arrive through Messenger
    >as opposed to when you run/view them, and as such,
    you're not really any less secure nor is
    >there any hole here where viruses could be allowed in.
    >____________________________________________
    >Jonathan Kay
    >Microsoft MVP - Windows Messenger/MSN Messenger
    >Associate Expert
    >http://www.microsoft.com/windowsxp/expertzone/
    >Messenger Resources - http://messenger.jonathankay.com
    >All posts unless otherwise specified are (c) 2004
    Jonathan Kay.
    >You *must* contact me for redistribution rights.
    >
    >"Matrix2004" <anonymous@discussions.microsoft.com> wrote
    in message
    >news:912701c4d0cc$fa976c70$a301280a@phx.gbl...
    >> Thanks, It worked !!!
    >> Can someone please tell me why this is happening?
    >>
    >>
    >>>-----Original Message-----
    >>>Greetings Matrix,
    >>>
    >>>You might try turning off Norton's Messenger
    >> integration. To do so, open Norton Antivirus,
    >>>click Options, then Instant Messenger then uncheck MSN
    >> Instant Messenger and click OK.
    >>>____________________________________________
    >>>Jonathan Kay
    >>>Microsoft MVP - Windows Messenger/MSN Messenger
    >>>Associate Expert
    >>>http://www.microsoft.com/windowsxp/expertzone/
    >>>Messenger Resources - http://messenger.jonathankay.com
    >>>All posts unless otherwise specified are (c) 2004
    >> Jonathan Kay.
    >>>You *must* contact me for redistribution rights.
    >>>
    >>>
    >>>"Matrix2004" <anonymous@discussions.microsoft.com>
    wrote
    >> in message
    >>>news:7b9201c4d08c$a6d98a90$a401280a@phx.gbl...
    >>>>I have Windows Messenger v4.7 installed and Norton
    >>>> Antivirus 2005.
    >>>> Whenever I start my Windows Messenger, I'm getting a
    >>>> window from windows installer that tells me Can't
    >>>> rinstall Norton Antivirus.
    >>>> And after several messeges the Messenger is working
    >> fine.
    >>>>
    >>>> I tried to reinstall the Messenger and AV but without
    >>>> results.
    >>>> Any ideas why this is happening?
    >>>>
    >>>> I'm using WinXP Pro SP2 with the latest updates
    >>>> MSN Messenger v6.2 installed and working good.
    >>>> Windows Messenger 4.7.3000
    >>>> Norton Antivirus 2005 with the latest updates
    >>>
    >>>
    >>>.
    >>>
    >
    >
    >.
    >
  5. Archived from groups: microsoft.public.windowsxp.messenger (More info?)

    Hi,

    You're very welcome =)
    ____________________________________________
    Jonathan Kay
    Microsoft MVP - Windows Messenger/MSN Messenger
    Associate Expert
    http://www.microsoft.com/windowsxp/expertzone/
    Messenger Resources - http://messenger.jonathankay.com
    All posts unless otherwise specified are (c) 2004 Jonathan Kay.
    You *must* contact me for redistribution rights.

    "Matrix2004" <anonymous@discussions.microsoft.com> wrote in message
    news:939601c4d13c$4c296240$a301280a@phx.gbl...
    > Thanks
    >
    >
    >>-----Original Message-----
    >>Hi,
    >>
    >>The Windows Installer will automatically try to
    > determine if an application has been
    >>"damaged" and automatically will try repairing it to fix
    > the problem. Unfortunately in some
    >>configurations and after some modifications this can
    > occur even when there is no problem.
    >>This is the first I've heard of within the interaction
    > between Norton and Messenger however.
    >>
    >>In case you're wondering though, you're not really
    > losing any functionality by turning this
    >>off -- all this feature does is automatically scan files
    > when they arrive through Messenger
    >>as opposed to when you run/view them, and as such,
    > you're not really any less secure nor is
    >>there any hole here where viruses could be allowed in.
    >>____________________________________________
    >>Jonathan Kay
    >>Microsoft MVP - Windows Messenger/MSN Messenger
    >>Associate Expert
    >>http://www.microsoft.com/windowsxp/expertzone/
    >>Messenger Resources - http://messenger.jonathankay.com
    >>All posts unless otherwise specified are (c) 2004
    > Jonathan Kay.
    >>You *must* contact me for redistribution rights.
    >>
    >>"Matrix2004" <anonymous@discussions.microsoft.com> wrote
    > in message
    >>news:912701c4d0cc$fa976c70$a301280a@phx.gbl...
    >>> Thanks, It worked !!!
    >>> Can someone please tell me why this is happening?
    >>>
    >>>
    >>>>-----Original Message-----
    >>>>Greetings Matrix,
    >>>>
    >>>>You might try turning off Norton's Messenger
    >>> integration. To do so, open Norton Antivirus,
    >>>>click Options, then Instant Messenger then uncheck MSN
    >>> Instant Messenger and click OK.
    >>>>____________________________________________
    >>>>Jonathan Kay
    >>>>Microsoft MVP - Windows Messenger/MSN Messenger
    >>>>Associate Expert
    >>>>http://www.microsoft.com/windowsxp/expertzone/
    >>>>Messenger Resources - http://messenger.jonathankay.com
    >>>>All posts unless otherwise specified are (c) 2004
    >>> Jonathan Kay.
    >>>>You *must* contact me for redistribution rights.
    >>>>
    >>>>
    >>>>"Matrix2004" <anonymous@discussions.microsoft.com>
    > wrote
    >>> in message
    >>>>news:7b9201c4d08c$a6d98a90$a401280a@phx.gbl...
    >>>>>I have Windows Messenger v4.7 installed and Norton
    >>>>> Antivirus 2005.
    >>>>> Whenever I start my Windows Messenger, I'm getting a
    >>>>> window from windows installer that tells me Can't
    >>>>> rinstall Norton Antivirus.
    >>>>> And after several messeges the Messenger is working
    >>> fine.
    >>>>>
    >>>>> I tried to reinstall the Messenger and AV but without
    >>>>> results.
    >>>>> Any ideas why this is happening?
    >>>>>
    >>>>> I'm using WinXP Pro SP2 with the latest updates
    >>>>> MSN Messenger v6.2 installed and working good.
    >>>>> Windows Messenger 4.7.3000
    >>>>> Norton Antivirus 2005 with the latest updates
    >>>>
    >>>>
    >>>>.
    >>>>
    >>
    >>
    >>.
    >>
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