G
Guest
Guest
Archived from groups: alt.sys.pc-clone.dell (More info?)
Ok I've been working with Dell equipment for years and today is the first
time I've ever run across a problem getting hardware of any type to work on
a Dell PC.
I installed a new O170L in a trophy shop today and their engravers
communicate with the software via serial ports. Well I couldn't get the
onboard COM port to work and called the manufactures support where I was
told that Dell uses non standard serial ports where much of the hardware
expected by the driver software is actually emulated via software and that
the engravers software won't work. They then proceeded to tell me that many
customers have had luck with USB to Serial converters. Huh??? Wouldn't
that be completely software emulation?
Well I'm very suspicious about that answer, however, after some moving of
COM ports around I was able to get things working with the USP to Serial
adapter but not until moved the onboard to COM 3 made it the USB to Serial
COM1.
So I guess I have two questions.
Anyone have any idea what's going on here?
Is Dell using some firmware emulation to do serial communication?
In regards to the USB to Serial adapter, am I missing something or wouldn't
this be pure software emulation?
And if so should I assume that Dell has done a poor job of writing their
serial emulators?
Anyone else have any problems with serial devices on newer Dell PC?
TIA
--
Rob
"A disturbing new study finds that studies are disturbing"
Ok I've been working with Dell equipment for years and today is the first
time I've ever run across a problem getting hardware of any type to work on
a Dell PC.
I installed a new O170L in a trophy shop today and their engravers
communicate with the software via serial ports. Well I couldn't get the
onboard COM port to work and called the manufactures support where I was
told that Dell uses non standard serial ports where much of the hardware
expected by the driver software is actually emulated via software and that
the engravers software won't work. They then proceeded to tell me that many
customers have had luck with USB to Serial converters. Huh??? Wouldn't
that be completely software emulation?
Well I'm very suspicious about that answer, however, after some moving of
COM ports around I was able to get things working with the USP to Serial
adapter but not until moved the onboard to COM 3 made it the USB to Serial
COM1.
So I guess I have two questions.
Anyone have any idea what's going on here?
Is Dell using some firmware emulation to do serial communication?
In regards to the USB to Serial adapter, am I missing something or wouldn't
this be pure software emulation?
And if so should I assume that Dell has done a poor job of writing their
serial emulators?
Anyone else have any problems with serial devices on newer Dell PC?
TIA
--
Rob
"A disturbing new study finds that studies are disturbing"